17 years helping Canadian businesses
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Shipwell
What Is Shipwell?
At Shipwell, we empower supply chains with increased efficiency and service effectiveness at scale. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform, so shippers can effectively operate, manage, and optimize their entire shipping process seamlessly. To learn more, visit www.shipwell.com.
Who Uses Shipwell?
All shippers especially those who move a significant amount of freight including food & beverage companies, retailers, paper & packaging businesses, CPG/wholesalers, and manufacturers.
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Reviews of Shipwell
SHIPWELL IS AWESOME!!
Pros:
I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.
Cons:
There is nothing that I do not like about this software.
Shipwell
Pros:
This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.
Cons:
There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.
Shipwell Response
5 years ago
Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with [email protected] so that our team can resolve them for you as quickly as possible.
Shipwell Innovations
Pros:
Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.
Cons:
Shipwell is heading in the right direction.
Shipwell Response
5 years ago
Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to [email protected] with any additional feedback you have for the team.
shipwell review
Comments:
Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN].
They are quick to respond to all questions and extremely helpful.
Pros:
What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.
Cons:
Freight class will sometime get dinged and charged for being off.
FTL vs LTL
Pros:
Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.
Cons:
Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.
Shipwell Response
5 years ago
Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!
