---
description: Learn more about typedesk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: typedesk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [typedesk](/software/187611/typedesk)

# typedesk

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> Keyboard automation app Typedesk is a canned responses app that works everywhere.
> 
> Verdict: Rated **4.6/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses typedesk?

typedesk works great for scaling businesses who are hoping to streamline their contents (canned responses, email templates, document layouts) without breaking their habits.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 49 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: typedesk
- **Location**: Lille, France
- **Founded**: 2018

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Autoresponders
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Customizable Branding
- Data Import/Export
- Document Management Software
- Email Management Software
- Proactive Chat
- Process/Workflow Automation
- Real-time Consumer-facing Chat
- Templates
- Third-Party Integrations
- Transcripts/Chat History

## Support Options

- Chat

## Category

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software)
- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)
- [Document Generation Software](https://www.capterra.ca/directory/31576/document-generation/software)

## Alternatives

1. [Google Docs](https://www.capterra.ca/software/160756/google-docs) — 4.7/5 (28798 reviews)
2. [Microsoft Excel](https://www.capterra.ca/software/176574/excel) — 4.8/5 (19401 reviews)
3. [Microsoft Word](https://www.capterra.ca/software/1010319/microsoft-word) — 4.7/5 (2783 reviews)
4. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews)
5. [Grammarly Business](https://www.capterra.ca/software/170306/grammarly-business) — 4.7/5 (7205 reviews)

## Reviews

### "One of the most important tools in my arsenal as an entrepreneur" — 5.0/5

> **Paul** | *September 6, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Time saving to the max. It keeps everything for me and makes my life so much easier. I can categorize canned text responses and I can add as many as I need. Love that I can use links and RTF in my responses, too. Works every time.
> 
> **Cons**: No mobile app, could be awesome if I had a synched mobile app. They updated the app recently (as of this review) so I can no longer complain about the Edit option being laborious to select. Now there's a preview pane with an easy to click edit button. I have no other issues with the app.
> 
> I've been using it for well over two years without issue. It stores everything I need. It's the most satisfying and efficient tool I own. It would be very difficult to live without.

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### "Very disappointed \!" — 1.0/5

> **Steve** | *June 13, 2025* | Marketing & Advertising | Recommendation rating: 0.0/10
> 
> **Pros**: At the begining the interface was looking and the promise was great : android app was coming and other great stuff.
> 
> **Cons**: No update (no android app), no new features since 2y, no response from the support team, very disappointed. I should never migrate from TextExpander to Typedesk. Definitely a bad app and a bad team.
> 
> Good if you stay stuck in 2022. I wanted to import my canned response : you must send a CSV to the team but they never answer \!

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### "Exactly what I have been wanting" — 5.0/5

> **Jim** | *March 10, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Typedesk is exactly what I have been looking for a while. It is easy to set up and I keep on learning new things to do with it.
> 
> **Cons**: I can't wait for this to become available on my Android.
> 
> While I don't have a lot of boilerplate text I type repeatedly, I do have small things like my email address and a phrase or two I repeat all the time. Typedesk does save me time from these small repetitive typing tasks.

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### "Worst customer service" — 1.0/5

> **Josep** | *October 24, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: The tool itself is easy to use.
> 
> **Cons**: Customer support and the inability to resolve bugs efficiently.
> 
> I reported an issue over 5 months ago. The company was sold in the meantime, and I reported the issue again after that. It’s now been more than 2 months since my follow-up, and I’m still waiting for a solution — and that’s only because I had to remind them again. I have an annual membership, and while the tool itself is useful, the customer support has been extremely disappointing.

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### "Not great, especially if you need support" — 1.0/5

> **Thomas** | *February 5, 2025* | Legal Services | Recommendation rating: 3.0/10
> 
> **Pros**: We can create unlimited custom email templates
> 
> **Cons**: Syncing of edits is not working if you have several users. Software too often "not responding." No support if things don't work.
> 
> For one user, it works ok - syncing edits from the desktop version to your online version takes ages and often is not working.

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## Links

- [View on Capterra](https://www.capterra.ca/software/187611/typedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187611/typedesk/> |
| en-AE | <https://www.capterra.ae/software/187611/typedesk> |
| en-AU | <https://www.capterra.com.au/software/187611/typedesk> |
| en-CA | <https://www.capterra.ca/software/187611/typedesk> |
| en-GB | <https://www.capterra.co.uk/software/187611/typedesk> |
| en-IE | <https://www.capterra.ie/software/187611/typedesk> |
| en-IL | <https://www.capterra.co.il/software/187611/typedesk> |
| en-IN | <https://www.capterra.in/software/187611/typedesk> |
| en-NZ | <https://www.capterra.co.nz/software/187611/typedesk> |
| en-SG | <https://www.capterra.com.sg/software/187611/typedesk> |
| en-ZA | <https://www.capterra.co.za/software/187611/typedesk> |
| fr | <https://www.capterra.fr/software/187611/typedesk> |
| fr-BE | <https://fr.capterra.be/software/187611/typedesk> |
| fr-CA | <https://fr.capterra.ca/software/187611/typedesk> |
| fr-LU | <https://www.capterra.lu/software/187611/typedesk> |

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