---
description: Learn more about Electric AI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Electric AI Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Server Management Software](/directory/10019/server-management/software) > [Electric AI](/software/187542/electric-ai)

# Electric AI

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> All-in-one IT management. With Electric, you can manage your people, devices, networks, and applications in one platform. Try for free\!
> 
> Verdict: Rated **3.6/5** by 24 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Electric AI?

Whether your organization is considering switching MSPs or wants to enhance its in-house setup, Electric is the go-to IT solution for SMBs who want to increase visibility into their IT infrastructure.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 24 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Electric
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available)
- **Pricing Details**: IT Hub: $25 per employee / month
Custom IT Hub: Please contact Electric for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Monitoring
- Alerts/Notifications
- Analytics
- Application Management
- Automatic User/Device Recognition
- Backup and Recovery
- Dashboard Software
- Data Management Software
- Deployment Management
- Diagnostic Tools
- Document Management Software
- Endpoint Management
- File Sharing Software
- Firewalls
- For MSPs
- IT Asset Management Software
- IT Asset Tracking
- IT Reporting
- IT, Server & Network Monitoring Software
- Incident Management Software
- Intrusion Detection System
- Issue Management
- Knowledge Management Software
- Maintenance Scheduling
- Network Monitoring Software
- Real-Time Chat
- Real-Time Monitoring
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Screen Sharing Software
- Security Management
- Self Service Portal
- Service Level Agreement (SLA) Management
- Session Recording
- Single Sign On Software
- Software Management
- Task Management Software
- Threat Response
- Ticket Management
- Training Management
- Troubleshooting
- Unattended Access
- VPN Software
- Vulnerability Scanning
- Workflow Management Software

... and 13 more features

## Integrations (24 total)

- Adobe Advertising Cloud
- Adobe Analytics
- Asana
- Autodesk Forma
- Basecamp
- Box
- Camtasia
- Canva
- Cisco Meraki
- ClickUp
- Confluence
- Dashlane for Business
- Freshdesk
- Gmail
- Google Calendar

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Server Management Software](https://www.capterra.ca/directory/10019/server-management/software)

## Related Categories

- [Server Management Software](https://www.capterra.ca/directory/10019/server-management/software)
- [Network Management Software](https://www.capterra.ca/directory/30018/network-management/software)
- [Service Desk Software](https://www.capterra.ca/directory/31027/service-desk/software)
- [IT Project Management Software](https://www.capterra.ca/directory/30952/it-project-management/software)
- [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)

## Alternatives

1. [Iru](https://www.capterra.ca/software/181954/Iru) — 4.9/5 (490 reviews)
2. [N-central](https://www.capterra.ca/software/13803/n-central) — 4.2/5 (253 reviews)
3. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (311 reviews)
4. [ManageEngine Applications Manager](https://www.capterra.ca/software/172323/manageengine-applications-manager) — 4.6/5 (267 reviews)
5. [Atera](https://www.capterra.ca/software/144309/atera) — 4.5/5 (454 reviews)

## Reviews

### "Impressive AI Automation with Fast Result" — 5.0/5

> **Keely** | *June 14, 2025* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Electric AI has significantly improved the speed and accuracy of our workflow. The automation tools are intuitive and have saved us countless hours on repetitive tasks. I was especially impressed with how quickly the platform adapts to different inputs and provides smart recommendations. Their customer support is also top-notch—responsive and knowledgeable.
> 
> **Cons**: While powerful, it took some time to fully understand and customize the features to fit our specific needs. The initial onboarding could benefit from a more hands-on walkthrough or tutorials.
> 
> Electric AI exceeded my expectations. Once we got past the initial learning curve, it became an essential part of our daily operations. I’d recommend it to anyone looking to streamline and scale their business using intelligent automation.

-----

### "STAY AWAY FROM THESE PEOPEL- THEY ARE ELECTICALLY AWFUL" — 1.0/5

> **Andrew** | *August 5, 2026* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. Electric AI is the worst company to work with possible. They outsource all of their support to India, and refuse to use proper network security controls. They repeatedly logged into our devices/networks without using their US based VPNs, like we contractually required them to do. STAY AWAY FROM THIS COMAPNY. DO NOT USE DO NOT USE
> 
> **Cons**: EVERYTHING. This company is hands down, awful. Stay away, stay far far far far far away. Their support stafff cant even follow BASIC SOPs and they have abysmal network security practices when it comes to remoting into customer environments. This isn't heresay - they REPEATEDLY remoted into secure environments FROM INDIA WITH NO VPN. They were contractually required to use a VPN to remote into our environment, and did not. We eventually cancelled our contract and blocked them from everything. STAY AWAY.
> 
> IT WAS ABSOLUTELY AWFUL. THIS COMPANY IS TERRIBLE AND WILL SCREW YOU OVER WITHOUT A THOUGHT. THEY REPEATEDLY VIOLATED OUR NETWORK SECURITY PROTOTCOLS, AND VIOLATED OUR CONTRACTUAL AGREEMENT TO USE A VPN TO REMOTE INTO OUR ENVIRONMENT

-----

### "It’s Electric\! The IT Savior" — 5.0/5

> **Celeste** | *April 9, 2025* | Alternative Medicine | Recommendation rating: 9.0/10
> 
> **Pros**: Super easy way to fulfill all of your HR needs
> 
> **Cons**: From onboarding to activation, Electric simplifies IT

-----

### "Fast IT Support on Demand" — 4.0/5

> **Mrunmayee** | *December 20, 2024* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Whenever our team had device issues, Electric AI resolved them quickly, saving us from downtime during busy periods.
> 
> **Cons**: Adding advanced customizations required assistance, but support was very responsive.
> 
> Electric AI is a reliable solution for managing IT needs with minimal disruption."

-----

### "Good for IT and employee onboarding/offboarding, not so good for security" — 3.0/5

> **Ajay** | *August 21, 2025* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: It is a good tool for employee onboarding and offboarding. It helps ships laptops, get them back and set up accounts.
> 
> **Cons**: They are bundling a lot of different tools, which makes it harder to have a unified platform. They use a different tool for MDM, another one for EDR and our team now has to deal with many tools or ask them for help.
> 
> I have had mixed experience while dealing with devices, getting them unlocked when a user sends them back without properly cleaning them. In one case we lost the MDM account they were using and had to go to apple with receipts to get things fixed.

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## Links

- [View on Capterra](https://www.capterra.ca/software/187542/electric-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/187542/Electric-AI/> |
| en-AE | <https://www.capterra.ae/software/187542/electric-ai> |
| en-AU | <https://www.capterra.com.au/software/187542/electric-ai> |
| en-CA | <https://www.capterra.ca/software/187542/electric-ai> |
| en-GB | <https://www.capterra.co.uk/software/187542/electric-ai> |
| en-IE | <https://www.capterra.ie/software/187542/electric-ai> |
| en-IL | <https://www.capterra.co.il/software/187542/electric-ai> |
| en-IN | <https://www.capterra.in/software/187542/electric-ai> |
| en-NZ | <https://www.capterra.co.nz/software/187542/electric-ai> |
| en-SG | <https://www.capterra.com.sg/software/187542/electric-ai> |
| en-ZA | <https://www.capterra.co.za/software/187542/electric-ai> |

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