SEON. Fraud Fighters

Good experience

Comments: Good experience, it has allowed us to be more objective in identity validation and fraud identification.

Pros:

It is an easy-to-use tool that allows us to validate data that we are not sure of.

Cons:

I would like to have more certainty about the data you show.

Alternatives Considered: Pipl

Reasons for Switching to SEON. Fraud Fighters: Meets our needs under the fraud detection model we have in place

Great product with a great team

Comments: It's a great product and team. All of our questions were answered and the team is extremely responsive.

Pros:

The data is predictive and the implementation was seamless.

Cons:

Honestly, no downsides, we're experiencing an immediate ROI.

Alternatives Considered: MaxMind minFraud and IPQS

Reasons for Switching to SEON. Fraud Fighters: The SEON data was predictable, which leads me to believe that the data is fresher, not to mention cost effective. When you combine this with a company / team that is easy to work with, it's satisfying.

SEON review

Comments: Great tool for average price range

Pros:

Nice and friendly design and features, nice UI.

Cons:

The software is lacking of layout customization.

An Indispensable Fraud Tool that Will Make Your Life Easier!

Comments: When I first heard about our plans of integrating SEON, my expectations were rather low and I was somewhat doubting that it will be of any substantial help. However, after only one or two weeks of daily use, it became quite clear to everybody involved in Risk ops that going back to a life without it wasn't going to be an option. Almost two years passed since that time, and during all this time, not a day went by without needing & using SEON,

Pros:

Pretty much everything, from the visually appealing and user-friendly platform to the huge volume of useful features, from its surprisingly high accuracy and efficiency to the lovely team behind it... bottom line, it's a must-have tool for any risk department that wants to up its fraud prevention game.

Cons:

Very few sections/areas that are too general for the iGaming vertical, 1 or 2 max, but then there are other sections with which you can cross-reference in order to narrow the search down to the info that interests us.

Credit Collections/ Data confirmation Officer

Comments: Seon has been greatly help useful for my daily KPI and it has help in the filtering of users that are fraudulent and thereby reducing the financial risk.

Pros:

The feature that shows location.The email of the User showing if or not it is functionalThe Custom fields which shows all the vital information of the User.The transaction information of the User

Cons:

seon is too slow and it takes time to load and sometime it do not display data untill much reload of ones gadgets.

great tool to check suspicious payments

Comments: Working for an airline where we check suspicious bookings made with invalid email addresses most of the time. Seon is a perfect tool to monitor these.

Pros:

I'm working in the airline industry as a Fraud analyst. For my job, i use Seon multiple time a day. Mostly I use the Manual Page for email look ups. With this feature I can receive a lot of information related a user's email address and registrations. We always got some new useful stuff we can be better at analysis. Email check is usually the first step I made when checking a suspicious payment and in most situations seon give me the answer. Beside email checking i would also recommend the IP and Tel number checks.

Cons:

Back then we had more time before the site logs out automatically so we need to login almost every time i need to use again. But this is something i can understand due to security reasons.

Without SEON we would suffer from high amount of chargebacks

Comments: With the Fraud API we are able to verify customer's digital identity without causing friction with ID verification or any other hard KYC tools. We were able to significantly reduce manual review times and chargebacks are no more a headache for us.

Pros:

As a marketplace for e-tickets we are one of the favourite targets for fraudsters. In the festival season of 2017 we suffered from massive chargeback rates, we quickly consulted SEON and were able to integrate their solution in less than 40 minutes, this decision basically saved our company and reduced chargebacks at Tickething to an insignificant amount. The SEON team helped us configure really accurate rules to stop abusers.

Cons:

The overall experience is great, the usage of the platform is quite customisable and they provide lot of data back via the API. We can't wait to explore new features!

It’s the Small Things That Matter

Comments: I use it for day to day fraud chasing activities. The main benefit of Seon is that I have more information which is the basis of a decision and I can gather these information faster. My overall experience is excellent, highly recommend it.

Pros:

For me the most useful tool is the manual email check function where you can validate the account which was used to make a particular transaction. The system gives a score for the email, shows the registered online profiles and even gives information about the possible data breaches. It is very useful and makes my every day work much easier.

Cons:

There is not a single thing, the whole site is really good, stable, user friendly and in case of system malfunction I can always contact their support staff who are really helpful and solve every problem in an instant.

Fantastic Anti Fraud Tool

Pros:

SEON is a must in fraud prevention for all the digital business that requires high standard of security. Working in gambling industry SEON is the perfect tool to protect the business from bonus hunters, cards fraudsters, multiple identity ecc.

Cons:

Really nothing. It’s easy to use even if some training needed to keep the best from all the available functionalities

Easy to use and effective fraud prevention software.

Pros:

Easy to set up, UI is very friendly and is easy to use. It has a very strong automatic fraud filtering and does most of the job by itself.

Cons:

Customer service was sometimes unavailable when needed.

SEON Amazing Choice for Prevent Fraud

Comments: Is a really good system, but the support needs to be a litter better and fast responding

Pros:

The price is very competitive and is easy to be configured

Cons:

Some part of the Integration is not so easy

SEON is a great platform for Fintech lenders

Comments: 1. Seon provides a lot of raw data that may be used for creation your internal fingerprinting algorithm. Based on that data we improve our internal engine that helped us to prevent from on-boarding customers with same device but different application data (fraudsters), also this info were used at our internal graph algorithm for establishing connections between applicants and detect a fraudsters groups
2. For customers with thin credit we have found a lot of useful variables that improved the predictive power of our scoring models, especially variables, devoted to social networks. Customers with thin or even zero credit report is quite common case, especially for PDL segment at South-East Asia region due to lack of public resources such as credit bureau.

Pros:

We have been working with SEON more than 2 years and their technology help us a lot both in terms of fraud prevention and enriching data for customers with thin credit report. Each API is well documented, transparent and easy to go from integration perspective. Personal account provides a lot of opportunities beginning from overview of current situation with fraud cases ending with sensitive adjustment of their cloud solution - brilliant. SEON is the one of the few companies that completely opened to their customers' suggestions. Our idea was turned into production feature within a couple of months, and such synergistic in action helped us to score customers more accurate and achieve greater results at our business model.

Cons:

Sometimes when we faced with problems on our IT side monthly reconciliation part was rather routinely: finding and comparing requests that hadn't been reported at our IT environment but was at SEON's took some time, probably that process may be refactored to ease that pain for customers.

Easy and effective

Comments: we had many bonus hunters, with SEON we reduced the bonus exploitation

Pros:

We have been using SEON for many years, it was easy to setup and easier to use. We reduced fraud and bonus abuse within the first few hours. Tech and operational support are fast and always helpful

Cons:

actually nothing, it is a good service that pays for itself

Helpful team you can rely on

Pros:

As the first customer of SEON we are growing together with them. They have been improving their platform and add new features constantly. The UI look great and it is user friendly. The rule engine is very flexible and so far we managed to create rules for any problem.

Cons:

The UI is slow sometimes, but the support team helps if we are stuck.

Excellent review of the site because I use it

Comments: Great experience with the site site maintains the possibility of financial risks

Pros:

It's an integrated location of everything and keeps you from the risks that almost happen.

Cons:

The least thing is, there's a consulting and customer service at any time.

Best fraud prevention tool

Pros:

The very best thing is that SEON is super flexible tool which allows to create/modify different rules online using multiple parameters. Back office is running as smooth as a Swiss watch. Additionally I would love to highlight Support Team that provides an excellent service.

Cons:

would like to have an online roadmap with the requested features with the possibility to modify and add comment in there

Recommend SEON

Comments: Very good onboarding help, good API.

Pros:

Very good API, quite accurate fraud detection

Cons:

Pricing could be improved downside and make more accessible.

Alternatives Considered: Veriff

Easy to integrate and a lot of information to help with fraud detection

Pros:

The integration with SEON was very easy. The information that we receive from them is very useful to detect fraud. The communication with them is very friendly and they answer any doubts in short time.

Cons:

Some fields on the documentation where not very well explained and we had to ask them.

Fraud detection and prevention at it's best

Comments: Seon has helped us reduce multi-accounting, bonus abuse, affiliate fraud, self-exclusion fraud and much more. The amount of time saved not having to go through manual checks on accounts and the amount of information it provides so you get a complete overview. If you want a fraud prevention and Fraud detection tool which is easy to use, fantastic support and is great value for money, then look no further.

Pros:

How easy it is to use and the support from the team

Cons:

Nothing! The whole process was smooth. Integration was fast and simple and support is always active

A great tool for my business

Pros:

It's a very smart software, with a clear interface and a powerful engine inside

Cons:

I know it is going to develop more social-oriented tools, which are still missing

Great, flexible product without frustrating long term contracts

Pros:

It's super simple, easy to setup and provides great data. The custom rule set is also allowing us to hugely simplify our own verification engine and provides fantastic observability. The team have been great and helpful throughout. Pricing is intuitive and so much better than old school long term contracts that so many other fraud tools still use.

Cons:

Nothing bad to say about Seon. Glad I found them.

Great tool in fraud detection

Pros:

- user friendly interface - superb customer support 24/7, fast response and resolutions - broad variety of functionalities - regular updates and developements

Cons:

- some minor unreliable results in manual email search, probably been corrected since

Very Thorough Investigating

Pros:

A really complex system with so many different helpful features that makes the investigation side of our job so much more thorough. Being able to see so many different links between accounts and being able to search the system using lots of different features such as IP address etc and being able to block via email address etc is incredibly helpful and makes our job ten times easier.

Cons:

It is a lot more complex than the previous system we used (Iovation) so took longer to wrap my head around the system. Not necessarily a con, it just takes more time to get used to.

One of our most useful tools fighting fraud

Comments: It's been working really well. Using it in all our credit transactions! We feel protected with SEON

Pros:

Easy manual integration and of use, outstanding performance in fraud prediction

Cons:

The cost it's a little high, specially for API acccess for a small start-up.

Best Anti-Fraud tool ever

Pros:

Seon is very user friendly and useful for the purpose.

Cons:

IP geolocation could be improved to minimize the risk of mistake