--- description: Learn more about MantisHub pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MantisHub Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [MantisHub](/software/186906/mantishub) # MantisHub Canonical: https://www.capterra.ca/software/186906/mantishub Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/186906/mantishub?page=2) > Cloud-based issue \& bug tracker. Classify, assign \& move items through your issue life-cycle. Plus a multitude of extra features. > > Verdict: Rated **4.7/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MantisHub? Cloud-based issue tracking system that assists businesses of all sizes with the management of issues, bugs \& tasks. Includes helpdesk ticketing, release management, Kanban, integrations \& more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 26 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MantisHub - **Location**: Redmond, US ## Commercial Context - **Starting Price**: US$4.95 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Alerts/Escalation - Assignment Management - Dashboard Software - Issue Auditing - Knowledge Base Management - Reporting & Statistics - Task Management Software ## Integrations (15 total) - Bitbucket - Bugsee - Clockify - GitHub - GitLab - Google Workspace - Microsoft Azure - Microsoft Teams - Slack - TestLodge - TestRail - Testuff - TimeCamp - Toggl Track - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software ## Category - [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software) ## Alternatives 1. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15312 reviews) 2. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews) 3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Zoho Projects](https://www.capterra.ca/software/169455/zoho-projects) — 4.5/5 (856 reviews) 5. [GitHub](https://www.capterra.ca/software/129067/github) — 4.8/5 (6155 reviews) ## Reviews ### "Intuitive, Easy, and as Powerful as you need to make it" — 5.0/5 > **Dave** | *July 27, 2021* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: MantisHub is extremely easy to set up and use. You can get an account and start entering tickets in 2 minutes from the login screen. Then you can gradually configure the workflow, add accounts, add company logo, add alerts, tags, versions, new projects, etc. as you need them or don't need them. > > **Cons**: Some of the menus and configuration settings are hard to find. The public/private project and issues can be a little confusing. Setting up the workflow (where does an issue go next, Closed, Validated, etc.) initially could be more visual rather than a sea of check boxes. It would be good to have local database backups. > > I've used several other issue management systems and all of them are clunkier, harder to configure, and just not nearly as intuitive to use as MantisHub. I don't think that you will find another product that is as powerful that is as easy to set up right out of the gate. ----- ### "Great bug and project tracking software\!" — 5.0/5 > **amy** | *September 1, 2021* | Gambling & Casinos | Recommendation rating: 8.0/10 > > **Pros**: Ease of interface although I'm a creative executive\! Multiple possible features to use and incorporate into your small business regarding project management. Addition and management of team members abilities and tracking done in a flash. > > **Cons**: The UI for altering individual bugs / projects has several clicks and dropdowns to deal with before you can leave a note or comment and might could improve if you are revisiting the same issues and working fast. Sometimes if you write a long comment but need to alter the assignee or status, your note / comment isn't saved. > > This is the 2nd company I've used MantisHub with over 20 years of working in software that requires bug and multiple project tracking and management. I like the simplicity and user interface of MantisHub. Admittedly I don't use every feature it boasts but am willing to look around and learn more. For what it's worth ($) we get a lot out of it just tracking and reporting bugs and to-do items. ----- ### "Thanks" — 4.0/5 > **Ozanhan** | *July 27, 2021* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: User experience is good, alerts are good, filtering and searching is good, customization is good. > > **Cons**: Price\!\! It is expensive. And there is no "vesting management" functionality. > > Good. ----- ### "Good product for the money but not perfect" — 4.0/5 > **Jack** | *July 27, 2021* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: MantisHub is very affordable and it is easy to setup. Most everything that a basic ticketing system requires comes out of the box. The fact that it is cloud based means we don't have to install it on our own server. I don't know of any other service that hosts Mantis in the cloud. > > **Cons**: The mobile user interface is not great. The text fields don't resize for mobile so there is vertical scrolling involved. I also don't think it is the most intuitive user interface. Not horrible, but not great either. > > We have been using MantisHub for 5+ years. It gets the job done at an affordable price. Really, if you've seen one bug tracking or ticketing system you've seen them all. Some are better than others. But really, you can't beat the price. ----- ### "Highly Customizable Helpdesk and Ticket Tracker" — 5.0/5 > **Joshua** | *July 27, 2021* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Extreme customization. Great reports. > > **Cons**: Some settings aren't intuitive or hard to find. > > MantisHub is one of the best products that we've used. It outshines other helpdesk solutions, and is an amazing product build on top of MantisBT. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/186906/mantishub?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/186906/mantishub) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data