---
description: Learn more about Matter pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Matter Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/30817/employee-engagement/software) > [Matter](/software/186291/matter)

# Matter

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> Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜
> 
> Verdict: Rated **4.6/5** by 378 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Matter?

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams\! 💜&#10;&#10;✅ Free Plan&#10;✅ Free 14-Day Trial&#10;✅ No Credit Card Required

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 378 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Matter
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pro includes:&#10;&#10;✅ Weekly team Feedback Friday&#10;✅ Kudos cards (9 templates)&#10;✅ Custom kudos (e.g., company values)&#10;✅ Global gift card + donation rewards&#10;✅ Custom rewards (e.g., company swag)&#10;✅ Admin analytics&#10;✅ Skill-based feedback surveys&#10;✅ Recurring continuous feedback&#10;✅ Automated birthdays + work anniversaries celebrations&#10;✅ Priority support via email \&amp; Intercom&#10;✅ Multi-channel support (e.g., timezones)&#10;✅ Single sign-on (SSO) support
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Action Management
- Activity Dashboard
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Continuous Feedback
- Dashboard Software
- Employee Database
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- Manager-to-Employee Recognition
- Nominations
- Peer-to-Peer Recognition
- Performance Management
- Performance Review Management
- Progress Tracking
- Pulse Surveys
- Question Library
- Reporting/Analytics
- Rewards Catalog
- Self Service Portal
- Surveys & Feedback
- eCards

## Integrations (19 total)

- ADP DataCloud
- BambooHR
- Gusto
- Justworks
- Microsoft Teams
- Namely
- Paycom
- Paycor
- Paylocity
- Personio
- Rippling
- SAP SuccessFactors HCM
- SAP SuccessFactors Work Zone
- Sage HR Online
- Slack

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)
- [360 Degree Feedback Software](https://www.capterra.ca/directory/30666/360-degree-feedback/software)
- [Employee Recognition Software](https://www.capterra.ca/directory/30818/employee-recognition/software)

## Alternatives

1. [Guusto](https://www.capterra.ca/software/186209/guusto) — 4.9/5 (3466 reviews)
2. [Awardco](https://www.capterra.ca/software/140428/awardco-employee-performance) — 4.9/5 (4846 reviews)
3. [Achievers](https://www.capterra.ca/software/129232/employee-success-platform) — 4.8/5 (2908 reviews)
4. [Vantage Circle](https://www.capterra.ca/software/167264/vantage-circle) — 4.7/5 (5123 reviews)
5. [Workhuman](https://www.capterra.ca/software/125670/workhuman) — 4.8/5 (2157 reviews)

## Reviews

### "Remote first? Matter matters" — 5.0/5

> **Matt** | *May 24, 2024* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: For a remote-first company, Matter encourages engagement and peer recognition among team members. It also supports the management team taking the pulse of how people are feeling and what they are thinking about.
> 
> **Cons**: It can be a little pushy to get responses. This might be a configuration option though.
> 
> I wasn't sure at first since I hadn't used a system like this before. But now that I've used it for over a year I think it's really valuable. Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team stay connected.

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### "Matter Matters\!" — 5.0/5

> **Brianne** | *January 8, 2025* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Love the positivity it promotes with in an organization. You get encouraged by your team and it helps to foster a positive family like work envoirnment.
> 
> **Cons**: Not everyone gets involved so I would love that more.&#10;I think this is pretty great so I do not really have anything to not like about Matter.
> 
> I think it is great. You get to give and hear positive feedback and especially working remotely, this helps foster a team/ family environment.&#10;I have never experienced this before and I LOVE that we have this in our company.

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### "We Love Matter\!" — 5.0/5

> **Kana** | *December 12, 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Great way to acknowledge colleagues\! It feels great to be able to say "good job" in a different manner.
> 
> **Cons**: None, it allows us to engage positively with one another.

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### "Appreciation Matters" — 5.0/5

> **David** | *December 12, 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be said in person during a meeting.
> 
> **Cons**: No cons that I can think of. Some notifications and reminders within slack were disruptive until I switched them off.
> 
> It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a difference in my work.

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### "Matter changed my mind about team shout out platforms" — 5.0/5

> **Amy** | *December 17, 2024* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Easy integration \&amp; customization within Slack, so easy to add to multiple channels to provide shoutouts across different teams, fosters a fantastic sense of community and gives a quick and easy way to appreciate team members going the extra mile.
> 
> **Cons**: The only con I have to offer here is the formatting of Kudos messages - we have a lot of fantastically creative people on the team who would love the ability to build little cards themselves rather than using stock fonts and basic colour backgrounds
> 
> I've been at many companies with variously failed systems to "shout out" team members.  No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's no value attached other than "nice," no one cares.  Matter is different.  There is real value attached but at a flexible and low cost to the company.  Their Feedback Fridays in Slack have motivated an awesome culture of thanking people publicly for their help, and as a manager, it gives me a quick way to thank a team member for going above and beyond.  I've always hated this TYPE of system, but I love Matter.

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## Links

- [View on Capterra](https://www.capterra.ca/software/186291/matter)

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| de-CH | <https://www.capterra.ch/software/186291/matter> |
| en | <https://www.capterra.com/p/186291/Matter/> |
| en-AE | <https://www.capterra.ae/software/186291/matter> |
| en-AU | <https://www.capterra.com.au/software/186291/matter> |
| en-CA | <https://www.capterra.ca/software/186291/matter> |
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