Canada Local product
BoomerangFX

BoomerangFX

Canada Local product

What Is BoomerangFX?

BoomerangFX has integrated all the practice management tools youll ever need into one convenient system. Its easy-to-use design makes scheduling, marketing, customer relationship management and reporting simpler and more intuitive. With software that can automate time-consuming administrative processes such as revenue and inventory tracking or patient quotes and receipts, your staff can spend more time on what they do best helping your patients achieve their aesthetic goals.

Who Uses BoomerangFX?

A good candidate for this software is an owner or manager of a med spa practice that is focused completely on a cosmetic medicine, with cash payments and invasive and/or noninvasive procedures.

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Reviews of BoomerangFX

Average score

Overall
4.2
Ease of Use
4.5
Customer Service
4.5
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
33%
2
17%
Mark
Project Manager in Canada
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

CRM that works

5.0 4 years ago

Comments: The migration went without any issues and overall I am very pleased with the system and the support staff has been very responsive.

Pros:

BoomerangFX was very easy to use and had all the management tool we needed for our MedSpa. The dashboard was very intuitive and had very in depth reporting abilities very much geared to our business.

Cons:

None so far. I am waiting for an update that should be end of this summer that will cover some advanced scheduling ability.

Verified Reviewer
Verified LinkedIn User
Public Relations & Communications, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Great CRM tool!

4.0 2 years ago

Comments: BoomerangFX is quite a promising software that is very essential in providing crucial data for marketers and PR pros handling aesthetic clinics as clients.

Pros:

I do marketing and PR consultancy on the side, and one of my clients (an aesthetic clinic) introduced me to BoomerangFX, which they use for their loyalty program. It’s a pretty comprehensive platform and definitely needs proper training before you can fully grasp its features and what it can do for your business. For the CRM side, I’d say the software is pretty helpful in managing the database and get the right information for me to come up with a better loyalty program for my client.

Cons:

It can be a bit overwhelming as the software is meant to do a lot of things. But nothing complicated once given the proper training to navigate its key features.

vicky
administrative assistant in US
Medical Practice, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

limited flexibility w/document archiving

2.0 4 years ago

Comments: not what we needed for our practice. need something w/more user options.

Pros:

not what we expected it to be. expected more flexibility

Cons:

there isn't many options for creating folders or file options when archiving documents

DONNA
LME, COA in US
Medical Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Switching to Boomerang did prove worthwhile for our aesthetics practice.

4.0 4 years ago

Comments: Boomerang has great tracking features and allows set-up of rewards program which we had to track by hand previously and much got lost along the way

Pros:

I like the fact that it can be customized more to procedures our practice offers. Our aesthetics department had been down for awhile and now will be up and running.

Cons:

Hard to view entire weekly schedule in a time block fashion. Our practice uses Centricity Schedule for medical and Boomerang does not sync so we are stuck using two different scheduling programs, one for medical and one for aesthetics. Also, some of the input information is in Canada / Euro format instead of USA (i.e., mo/date/year for DOB) Would prefer just to enter a name for referral instead of so much detail and having to set them up in system, also.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect software for MedSpa

5.0 4 years ago

Comments: This software has helped me to manage my day to day work load and keep our conversions up.

Pros:

Very easy to use and has advanced marketing features that have assisted in converting our clients. Customer service is next level. I call they pick up.

Cons:

none so far. Everything seems to be working fine.

BoomerangFX Response

4 years ago

Thank you for your feedback. We are always happy to hear positive reviews from our valued customers!