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What Is Adobe Workfront?

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign and execute, and deliver and measure work in a variety of use cases for organizations of all sizes in all industries. With Workfront, these organizations can prioritize the right work, quickly identify bottlenecks, automate processes, and deliver measurable outcomes.

Who Uses Adobe Workfront?

Enterprise teams and departments (not just project managers) that need to manage all their work (waterfall, Agile, or otherwise) in a single, smart, connected location.

Adobe Workfront Software - Keep teams & work aligned
Adobe Workfront Software - Strategically plan work
Adobe Workfront Software - Stay on budget
Adobe Workfront Software - Improve resourcing
Adobe Workfront Software - Navigate market changes

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Reviews of Adobe Workfront

Average score

Overall
4.4
Ease of Use
4.1
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Faith
Faith
Technician in South Africa
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It has given us ability to plan, manage, and measure work based on data

5.0 4 years ago

Comments: Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros:

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons:

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Margaret
Margaret
Software Developer in US
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Workfront helps us make projects more efficient

4.0 8 months ago

Comments: We can quickly and easily generate reports that are informative and easy to read thanks to the reporting tools. Workfront is a crucial component of our company's workflow, and it comes with outstanding support from knowledgeable experts whenever we have questions or concerns.

Pros:

We really like how Workfront simplifies project creation because to its intuitive UI, portability across platforms, and task-setting flexibility. It automatically refreshes all of the data, so we can view the most recent updates to team projects at any moment.

Cons:

Sometimes Workfront's capabilities fall short of what I need, and that makes me frustrated. As an added complication, overlapping task deadlines might make it look like a project is falling behind schedule when, in reality, it is just running a little behind schedule.

Lindsey Raye
Lindsey Raye
Email Marketing Manager in US
Verified LinkedIn User
Automotive, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Adobe Workfront is Great, just needs constant updates

5.0 2 months ago

Pros:

Managing multiple business lines with ability to manage and tag departments if I needed creative or mark test completed

Cons:

There were a lot of redundant pages that seems to need to be merged or closed

Shannon
Manager, Platform Administration in US
Verified LinkedIn User
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Workflow Management and More

3.0 5 years ago

Comments: Overall Workfront has helped our organization by helping to create a repeatable process with workflows to teams we've chosen. We can now differentiate between low complexity and med/high complexity work. We can measure incoming work because ALL work comes in as a task. Workfront serves as the one source of truth to find marketing work and final files. Hours are now measurable, ready to start tasks by team or department are easy to view. API usage has tremendously enhanced our experience as well.

Pros:

The customizability of the platform is amazing. Based on the functionality of the tool, we created customized request queues and forms, and customized project templates for a consistent process. All work flows from an initial request and ends with project completion. Assignments are easily made due to the preassigned job roles on each task in templates. Also, the reporting feature is fantastic. We create reports and dashboards for Team Leads, Requesters, Workers, Executives to show them the data that's meaningful to them.

Cons:

User experience is a problem for us. Depending on the job someone is doing, using the tool correctly can be confusing. We've had to change the process to stop using issues because users couldnt remember to create the issues on a task level but put them on a project level. These issues were then hidden and timelines not altered by the issue. Users have a hard time with understanding documents on a task vs documents on a project level. This caused a lot of problems in our organization so we changed our process to move task documents tab from the higher level and instruct users to only use documents on a project level. Timeline maintenance is also a major issue for our teams. Project Managers who own 70 projects cannot adjust timelines on the daily. As an organization we do not want to use projected completion date because it has given workers the idea that tasks were still on time although they were quite late. We rely solely on the task Planned Start and Planned Completion dates. Finally, since we use documents on the project level only, users must remember to work in documents then go to the task to mark it complete. There should be a popup on documents that when you version the document or make an update on the document level a popup will ask if you want to mark a task complete so users can complete the task while in the document area.

Matt
Digital Marketing Hub in Spain
Insurance Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Project Management Platform

4.0 4 months ago

Pros:

Adobe Workfront is a relatively simply platform to roll out, being able to customise request forms and personalise back-end view of incoming projects. It's easy to find and leave updates, attach docs, and communicate with other Workfront users involved on the project.

Cons:

Workfront can be somewhat laborious - difficult to create personalised reports and overviews, and notifications can be easily lost. More personalisation options, including for planned hours and blocking out calendar dates, would go a long way to making this THE project management platform to use.