--- description: Learn more about Synder pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synder Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [Synder](/software/185441/business-payments) # Synder Canonical: https://www.capterra.ca/software/185441/business-payments Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/185441/business-payments?page=2) > Synder is the only bookkeeping platform you need for accurate multichannel reconciliation and GAAP-compliant revenue recognition. > > Verdict: Rated **4.7/5** by 255 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Synder? Synder is built to optimize bookkeeping processes for SME and Midsize up, as well as accountants serving them. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 255 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CloudBusiness - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$52.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $52/month with an annual subscription Essential: $92/month with an annual subscription Pro: $220/month with an annual subscription - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Bank Reconciliation - Billing & Invoicing - Channel Management Software - Customer Statements - Data Import/Export - Data Visualization Software - Expense Tracking - Financial Analysis - Financial Management Software - Financial Reporting Software - General Ledger - Inventory Management Software - Inventory Tracking - Invoice Processing - Multi-Currency - Online Payments - Payment Processing Software - Receipt Management - Receivables Ledger - Third-Party Integrations ## Integrations (12 total) - 8am LawPay - Ecwid - GoCardless - Gusto - PayPal - QuickBooks Online - QuickBooks Online Advanced - Shopify - Square Payments - Stripe - Xero - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Accounting Software](https://www.capterra.ca/directory/1/accounting/software) ## Related Categories - [Accounting Software](https://www.capterra.ca/directory/1/accounting/software) - [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Inventory Control Software](https://www.capterra.ca/directory/30106/inventory-control/software) - [Financial Management Software](https://www.capterra.ca/directory/31136/financial-management/software) - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [Xero](https://www.capterra.ca/software/169561/xero) — 4.4/5 (3308 reviews) 2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2053 reviews) 3. [Sage Intacct](https://www.capterra.ca/software/76/intacct) — 4.3/5 (711 reviews) 4. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8478 reviews) 5. [QuickBooks Enterprise](https://www.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20660 reviews) ## Reviews ### "Time saving and helpful software" — 4.0/5 > **Hannah** | *October 2, 2025* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: The individual who helped me set up my Synder account was extremely helpful and thorough. He took time to answer my questions and offer solutions to my main concerns. Synder was the only software I could find that offered the ability to take one currency transactions and convert them to a different currency that my client has bank accounts in. > > **Cons**: I find the platform to be overwhelming for someone that is not very tech savvy and I wish there was on demand live person support for quick questions. > > Synder has saved me HOURS (15+) every month and has allowed me to offer my clients the most accurate books while they work in various currencies. Their team members are extremely helpful and they always follow up to make sure that their answers and solutions truly fixed the concern. ----- ### "Solid support system" — 5.0/5 > **Emily** | *June 5, 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Reliable software with systems that make sense and are user friendly. It's easy to track customer payments, and also do refunds. > > **Cons**: Synder is great, and its automation features save significant time and reduce manual errors. However, there are opportunities for improvement. Some advanced features require a learning curve, and additional in-app tutorials would be beneficial. > > Overall I am so happy with Synder. The customer service is outstanding and reliable and very, very fast. ----- ### "Excellent Customer Support" — 5.0/5 > **Ashley** | *May 13, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Excellent customer support, knowledgeable team, quick troubleshooting, and clear communication throughout the process. They took the time to properly investigate the syncing issue instead of giving a generic response. > > **Cons**: Troubleshooting took a little back and forth at first due to the syncing issue involving multiple platforms, but the support team stayed engaged and worked through it thoroughly. > > Very happy with the experience. The issue was resolved quickly once identified, and the support team made the process smooth and easy to understand. ----- ### "Outstanding Support Team\!" — 5.0/5 > **Rossy** | *June 1, 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: The support team is excellent. They are always on top of every issue and make sure all of my concerns are fully resolved. > > **Cons**: They answered all of my questions and helped me better understand how Synder works. Their patience, knowledge, and dedication throughout the entire process were outstanding. They stayed with me until everything was resolved, and I truly appreciate their commitment to providing excellent customer service. Thank you for the amazing support experience\! > > The support team is excellent. They are always on top of every issue and make sure all of my concerns are fully resolved. They helped me tremendously with all of my questions, and thanks to their guidance, I gained a much better understanding of how Synder works. They were exceptional in handling my issues and stayed with me throughout the entire process until everything was completely resolved. Their patience, knowledge, professionalism, and dedication made a huge difference. I am extremely happy with the support I received and truly appreciate all of their help. They are champions at what they do and provide outstanding customer service. ----- ### "Unnecessary Premium Price for a Product That Doesn’t Work | App Full of Bugs and Poor Management Response" — 1.0/5 > **Verified Reviewer** | *March 7, 2026* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The only positive aspect was that some of the frontline customer support representatives were polite and willing to listen. However, as issues were escalated and it became clear that the app wasn’t working as advertised, the experience deteriorated. Higher-level support and management were largely unhelpful and dismissive of the concerns. Specifically, someone by the name of \[sensitive content hidden\] . > > **Cons**: The biggest issue is that Synder is one of the highest-priced apps in this category without delivering the functionality it advertises. I strongly recommend reading the 1-star reviews carefully because many of them come from customers who ran into real operational issues with the software. Another problem is how concerns are handled once they reach higher levels of support. In my experience, management (for example, \[sensitive content hidden\] ) was dismissive of clear issues that prevented proper reconciliation. Instead of acknowledging the problems, they framed them as “enhancements.” It’s difficult to accept that explanation when I provided multiple examples of transactions where Synder pulled incorrect numbers that did not match the actual payout statements. That’s not an enhancement issue—it’s a data accuracy problem. The TikTok integration simply does not work (at least for a U.S./North America TikTok Shop account). If TikTok reconciliation in QuickBooks is the main reason you’re considering this software, save your time and money. The pricing practices were also frustrating. While the platform still had unresolved bugs, they offered a 40% discount if I switched to an annual plan. After spending over 10 months working with their support team to prove the integration didn’t work, the only solution they offered was a statement-level integration that is extremely high-level and doesn’t support proper inventory management or meaningful reporting. When I asked if the previously offered 40% discount could apply—since the only available solution was essentially a band-aid workaround—the request was denied and I was told I could simply cancel if I wasn’t satisfied. Overall, the experience felt like paying a premium price for software that doesn’t reliably perform the core function it advertises. > > My overall experience reflects the same concerns outlined in my 1-star review. First and foremost, the biggest issue was the amount of time wasted. I spent nearly a year working with their team trying to resolve issues with the platform (Shopify, PayPal \& TikTok). That included repeated troubleshooting, providing documentation, and attending regular calls just to demonstrate problems that should have been identified internally. During that time, we were also paying a significant monthly subscription fee for software that required constant monitoring and correction. Many transactions had to be reviewed manually because the app was pulling incorrect numbers. Some issues were eventually addressed, but many were never resolved. Another frustrating aspect was the quality of support as issues were escalated. You would expect that as a case moves up the chain to customer service managers and leadership, the experience would improve. In my case, it was the opposite. Frontline support staff were generally polite and willing to listen, but once the issue reached management levels, the responses became dismissive and unhelpful. Finally, the biggest concern is misleading product claims. The company advertises that their TikTok order-level integration works, but based on months of testing and data from our account, that simply was not the case. Even after providing extensive documentation showing mismatches between Synder’s data and the actual payout statements, the issue was never properly acknowledged or resolved. Overall, the experience felt like spending a year troubleshooting a product while continuing to pay for it, rather than using a reliable accounting integration tool. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/185441/business-payments?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/185441/business-payments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data