---
description: Learn more about UXReality pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UXReality Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Software](/directory/31036/ux/software) > [UXReality](/software/185295/uxreality)

# UXReality

Canonical: https://www.capterra.ca/software/185295/uxreality

> Get mobile users behavior as close to reality as possible with Eye Tracking and Facial Coding via webcam
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses UXReality?

Our target audiences are ux, product, and marketing teams of companies with the high impact of mobile traffic on the business. .

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support Software | 1.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: CoolTool
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: UXReality's pricing starts at $99 per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Heatmaps
- Usability Testing
- User Research Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [User Experience (UX) Software](https://www.capterra.ca/directory/31036/ux/software)

## Related Categories

- [User Experience (UX) Software](https://www.capterra.ca/directory/31036/ux/software)
- [User Testing Software](https://www.capterra.ca/directory/32295/user-testing/software)

## Alternatives

1. [UserWay Accessibility Widget](https://www.capterra.ca/software/218549/userway) — 4.9/5 (328 reviews)
2. [Adobe XD](https://www.capterra.ca/software/168423/adobe-xd) — 4.5/5 (1087 reviews)
3. [Lyssna](https://www.capterra.ca/software/178766/usabilityhub) — 4.6/5 (86 reviews)
4. [Dovetail](https://www.capterra.ca/software/174077/dovetail) — 4.6/5 (97 reviews)
5. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (539 reviews)

## Reviews

### "AVOID THIS TERRIBLE PRODUCT" — 1.0/5

> **Verified Reviewer** | *January 5, 2024* | Market Research Software | Recommendation rating: 0.0/10
> 
> **Pros**: nothing as the service is terrible, due to the lack of responsiveness and support. STAY AWAY
> 
> **Cons**: Sold as a proper solution while it is a beta with different bugs, which impacted heavily on our project, causing delays and issues with our final client.

## Links

- [View on Capterra](https://www.capterra.ca/software/185295/uxreality)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/185295/UXReality/> |
| en-AE | <https://www.capterra.ae/software/185295/uxreality> |
| en-AU | <https://www.capterra.com.au/software/185295/uxreality> |
| en-CA | <https://www.capterra.ca/software/185295/uxreality> |
| en-GB | <https://www.capterra.co.uk/software/185295/uxreality> |
| en-IE | <https://www.capterra.ie/software/185295/uxreality> |
| en-IL | <https://www.capterra.co.il/software/185295/uxreality> |
| en-IN | <https://www.capterra.in/software/185295/uxreality> |
| en-NZ | <https://www.capterra.co.nz/software/185295/uxreality> |
| en-SG | <https://www.capterra.com.sg/software/185295/uxreality> |
| en-ZA | <https://www.capterra.co.za/software/185295/uxreality> |

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