--- description: Learn more about Canfigure pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Canfigure Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [Canfigure](/software/184941/canfigure) # Canfigure Canonical: https://www.capterra.ca/software/184941/canfigure Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/184941/canfigure?page=2) > Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Canfigure? Any industry, companies that want to manage their own environment and need a fully integrated solution. Companies with special requirements unable to find a product flexible enough to meet their needs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 23 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canfigure - **Location**: Auckland, New Zealand - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$395.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Norway, Singapore, South Africa, Spain, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Workflow - Asset Lifecycle Management - Asset Tracking Software - Assignment Management - Audit Management - Audit Trail - Automated Routing - Barcode/Ticket Scanning - Barcoding/RFID - Calibration Management Software - Change Management Software - Change Planning - Check-in/Check-out - Configuration Management - Customer Database - Customer Support Software - Dashboard Software - Depreciation Management - Document Management Software - Equipment Management - Fixed Asset Management Software - Historical Reporting - IT Asset Tracking - IT Reporting - Incident Management Software - Inspection Management - Job Management - Knowledge Base Management - Knowledge Management Software - Location Tracking - Macros/Templated Responses - Maintenance Management Software - Maintenance Scheduling - Mobile Access - Multi-Channel Communication - Multi-Location - Preventive Maintenance Software - Problem Management - Release Management - Reminders - Self Service Portal - Service Level Agreement (SLA) Management - Task Management Software - Ticket Management - User Management - Workflow Management Software ... and 27 more features ## Integrations (10 total) - Google Cloud - Microsoft Entra ID - Microsoft Entra Verified ID - Microsoft Outlook - Nmap - QuickBooks Enterprise - SMTP - ServiceNow - Smartsheet - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software) ## Related Categories - [IT Service Software](https://www.capterra.ca/directory/30672/it-service/software) - [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software) - [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software) - [Issue Tracking Software](https://www.capterra.ca/directory/30675/issue-tracking/software) - [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software) ## Alternatives 1. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3427 reviews) 2. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (716 reviews) 3. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [Milvus](https://www.capterra.ca/software/202528/milvus) — 4.8/5 (298 reviews) 5. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1782 reviews) ## Reviews ### "Great tool, low cost and covers a lot" — 5.0/5 > **Brad** | *May 7, 2026* | Semiconductors | Recommendation rating: 9.0/10 > > **Pros**: Really solid tool overall. It’s super flexible and easy to work with, so you don’t need a ton of setup or training to get value out of it. The cost is very reasonable for what you get, which is always a plus. One of the biggest highlights is the support—they’re responsive, helpful, and actually listen to feedback. You can tell they’re actively improving the product based on what users are saying, which makes a big difference. > > **Cons**: There’s definitely a learning curve getting started. The documentation is decent but could be more thorough in some areas. I also wish there were more out-of-the-box features—while it’s very flexible, you often have to build things yourself that feel like they could be standard. > > I’ve used Canfigure across a couple of companies, and overall it’s been an incredibly solid tool. It’s cost-effective, highly flexible, and has consistently met my needs. It’s played a key role in supporting IT operations without requiring a big investment. I’d definitely recommend it to anyone looking for a configurable, versatile solution that won’t break the bank. ----- ### "Review of the Canfigure (GEED) equipment Calibration database." — 5.0/5 > **Peter** | *February 6, 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The GEED equipment/ calibration database is very user friendly \& thus very easy to use. > > **Cons**: I can't think of anything, the GEED tool/database is very easy to use. > > It was a great overall experience. Chris Walker \& his team provided outstanding support during our transition from our old Calibration database to the new Canfigure (GEED) Calibration database. ----- ### "Canfigure Review" — 4.0/5 > **Alex** | *January 17, 2024* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: We love the ease of use in regards to create and tracking incidents/tickets. > > **Cons**: There's many settings inside of Canfigure, some of which could use better documentation on their use (such as on the Wiki) or retired from the software if the options are no longer used/supported. > > We do have a great time using Canfigure. It's easy for our IT department to use, and it's very customizable, and being able to generate a report with many different Boolean combinations/criteria is extremely useful. ----- ### "ITSM Full Function Toolset : Canfigure\!" — 5.0/5 > **Ken** | *November 1, 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports\! > > **Cons**: Haven't found anything yet, but I'm looking into every aspect. > > Using an all-in-One tool for ITSM/ITAM/ITIL functions wonderful with no need to keep spreadsheets or other products to do annual reporting and audit reporting. It's great to have everything at a glance\! ----- ### "Customizable ITSM service with exceptional customer service" — 5.0/5 > **Enrico** | *March 2, 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: -Customizable and flexible forms and workflows for task and incident tracking.-Asset Management is simple to use and has many features.-Excellent customer service. \[sensitive content hidden\] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far. > > **Cons**: -When compared to other software, the interface may appear outdated to some users. -Some users may dislike the user experience in which if you need to go to a module or form, you must make multiple clicks to get there. But this more on user's perspective. > > I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/184941/canfigure?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/184941/canfigure) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data