---
description: Learn more about Liine pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Liine Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Liine](/software/184326/liine)

# Liine

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> AI-powered call tracking, marketing analytics and ad optimization platform built for multisite healthcare, dental and vet practices
> 
> Verdict: Rated **4.9/5** by 161 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Liine?

Multisite healthcare, dental and vet practices

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 161 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Liine
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: At Liine, you never have to pay for additional features. Our pricing is based on your practice's call volume.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Business Process Automation
- CRM Software
- Call Center Management
- Call Monitoring
- Call Reporting
- Call Routing
- Caller ID
- Campaign Analytics
- Campaign Management Software
- Campaign Tracking
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- Conversion Tracking
- Customer Database
- Customizable Fields
- Customizable Reports
- Dashboard Software
- Data Import/Export
- Engagement Tracking
- Event Triggered Actions
- HIPAA Compliant
- IVR
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Notifications
- Lead Segmentation
- Marketing Automation Software
- Mobile Access
- Online Forms
- Opportunity Management
- Patient Communications
- Performance Metrics
- Pipeline Management
- Process/Workflow Automation
- ROI Tracking
- Recording
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Scheduling Software
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

... and 10 more features

## Integrations (23 total)

- 8x8 Contact Center
- ActiveCampaign
- Birdeye
- CTM
- CallRail
- Google Analytics 360
- Google Sheets
- High Level Software
- HubSpot CRM
- Intiveo
- Invoca
- Jive
- Mailchimp
- MyMedLeads
- NexHealth

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.capterra.ca/directory/30901/call-tracking/software)
- [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software)
- [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software)
- [Marketing Analytics Software](https://www.capterra.ca/directory/31018/marketing-analytics/software)
- [Marketing Attribution Software](https://www.capterra.ca/directory/31081/marketing-attribution/software)

## Alternatives

1. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (313 reviews)
2. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
3. [JustCall](https://www.capterra.ca/software/157853/justcall) — 4.1/5 (223 reviews)
4. [Five9](https://www.capterra.ca/software/132405/five9) — 4.2/5 (481 reviews)
5. [LeadSquared](https://www.capterra.ca/software/130199/leadsquared) — 4.3/5 (167 reviews)

## Reviews

### "Line Efficiency Review" — 5.0/5

> **Mili** | *July 5, 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Liine is very user friendly and efficient.
> 
> **Cons**: \*Nothing really. So far everything is great.
> 
> So far it's great. We get to see the stats of how well we are converting.

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### "Top Notch Partnership, not just a vendor\!" — 5.0/5

> **Miranda** | *October 13, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very user friendly \& the customer support is unmatched\! No matter the level of technical experience on our team, the team at LIINE makes sure we are all well trained and that our campaigns are met with successful outcomes.
> 
> **Cons**: Absolutely nothing, anytime we have had the slightest operator issues the team at LIINE is there to help.
> 
> From initial discovery calls to set up and implementation across our company- the entire process has been seamless.

-----

### "We love Liine" — 5.0/5

> **Casey** | *August 11, 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: call management, lead generation, ease of use, training tool, patient management, having everything in one place has been really helpful.
> 
> **Cons**: There are no cons this software has been very helpful. We use these numbers in our scorecard every week.
> 
> Liine has been extremely helpful in running our practice. We use these numbers weekly to gauge our patient leads and how they come in. I particularly like being able to hear the calls and using it as a tool to help our admin team as well.

-----

### "Liine helps dental offices improve all in one place" — 5.0/5

> **Jennifer** | *November 3, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Analytical data tells you where you need the most improvement and provides invaluable KPIs for daily operations.  Track your marketing ROI so you are spending dollars on expenses the matter most.
> 
> **Cons**: I would like to default the timeframe to current month.  Currently, it defaults to last week.  At some point, I would also like to see future appointments booked for the month and quarter.
> 
> Absolutely love it\!  The Liine team is extremely supportive.  It is most helpful to have all the analytical data in one place.  Liine is always looking to improve and add integrations of vendors to it's platform.

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### "This is just what you need\!" — 5.0/5

> **Leigh** | *July 1, 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to see where our new patient leads are coming from. This helps us see ROI for all our marketing and helps us focus future marketing campaigns to get the most from our marketing spend.
> 
> **Cons**: I don't have any complaints.  The platform is easy to use and I can customize reports in any way to see the data I need.  Liine sends me a weekly summary as well so any problem areas can be identified quickly.
> 
> Excellent\!  The online platform is outstanding and provides useful data in real time.  The Liine Team has always been very responsive to any question I had and has provided a timely response.

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## Links

- [View on Capterra](https://www.capterra.ca/software/184326/liine)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184326/Liine/> |
| en-AE | <https://www.capterra.ae/software/184326/liine> |
| en-AU | <https://www.capterra.com.au/software/184326/liine> |
| en-CA | <https://www.capterra.ca/software/184326/liine> |
| en-GB | <https://www.capterra.co.uk/software/184326/liine> |
| en-IE | <https://www.capterra.ie/software/184326/liine> |
| en-IL | <https://www.capterra.co.il/software/184326/liine> |
| en-IN | <https://www.capterra.in/software/184326/liine> |
| en-NZ | <https://www.capterra.co.nz/software/184326/liine> |
| en-SG | <https://www.capterra.com.sg/software/184326/liine> |
| en-ZA | <https://www.capterra.co.za/software/184326/liine> |
| fr | <https://www.capterra.fr/software/184326/liine> |
| fr-BE | <https://fr.capterra.be/software/184326/liine> |
| fr-CA | <https://fr.capterra.ca/software/184326/liine> |
| fr-LU | <https://www.capterra.lu/software/184326/liine> |
| it | <https://www.capterra.it/software/184326/liine> |

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