---
description: Learn more about STORM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: STORM Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Network Security Software](/directory/30003/network-security/software) > [STORM](/software/184227/storm-powered-by-otrs)

# STORM

Canonical: https://www.capterra.ca/software/184227/storm-powered-by-otrs

> STORM improves incident management by helping analysts securely orchestrate, automate and respond to incidents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses STORM?

CERTs, SOCs, cybersecurity teams, CSIRT, PSIRTS internal IT security teams

## About the vendor

- **Company**: OTRS
- **Location**: Cupertino, US
- **Founded**: 2003

## Commercial Context

- **Pricing Details**: Contact OTRS Group for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, German, Hungarian, Spanish
- **Available Countries**: Canada, United States

## Features

- Activity Monitoring
- Alerts/Notifications
- Audit Trail
- Communications Management
- Compliance Management
- Endpoint Management
- Event Logs
- Incident Management Software
- Incident Reporting
- Intrusion Detection System
- Investigation Management Software
- Monitoring
- On Call Scheduling
- Process/Workflow Automation
- Risk Management Software
- Status Tracking
- Task Management Software
- Threat Intelligence
- Threat Response
- Vulnerability Protection

## Integrations (4 total)

- Bugzilla
- OTRS
- VMRay Analyzer
- baramundi Management Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Network Security Software](https://www.capterra.ca/directory/30003/network-security/software)

## Related Categories

- [Network Security Software](https://www.capterra.ca/directory/30003/network-security/software)
- [Cybersecurity Software](https://www.capterra.ca/directory/31037/cybersecurity/software)
- [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)
- [Cloud Security Software](https://www.capterra.ca/directory/31344/cloud-security/software)
- [Vulnerability Management Software](https://www.capterra.ca/directory/31062/vulnerability-management/software)

## Alternatives

1. [Fidelis Elevate](https://www.capterra.ca/software/168954/fidelis-elevate) — 5.0/5 (1 reviews)
2. [SentinelOne](https://www.capterra.ca/software/152564/endpoint-protection-platform) — 4.8/5 (109 reviews)
3. [CrowdStrike](https://www.capterra.ca/software/147662/crowdstrike-falcon) — 4.7/5 (55 reviews)
4. [Reveelium](https://www.capterra.ca/software/183236/reveelium) — 4.5/5 (6 reviews)
5. [Splunk Enterprise](https://www.capterra.ca/software/94317/splunk) — 4.6/5 (259 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/184227/storm-powered-by-otrs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/184227/STORM-powered-by-OTRS/> |
| en-AE | <https://www.capterra.ae/software/184227/storm-powered-by-otrs> |
| en-AU | <https://www.capterra.com.au/software/184227/storm-powered-by-otrs> |
| en-CA | <https://www.capterra.ca/software/184227/storm-powered-by-otrs> |
| en-GB | <https://www.capterra.co.uk/software/184227/storm-powered-by-otrs> |
| en-IE | <https://www.capterra.ie/software/184227/storm-powered-by-otrs> |
| en-IL | <https://www.capterra.co.il/software/184227/storm-powered-by-otrs> |
| en-IN | <https://www.capterra.in/software/184227/storm-powered-by-otrs> |
| en-NZ | <https://www.capterra.co.nz/software/184227/storm-powered-by-otrs> |
| en-SG | <https://www.capterra.com.sg/software/184227/storm-powered-by-otrs> |
| en-ZA | <https://www.capterra.co.za/software/184227/storm-powered-by-otrs> |
| fr | <https://www.capterra.fr/software/184227/storm-powered-by-otrs> |
| fr-BE | <https://fr.capterra.be/software/184227/storm-powered-by-otrs> |
| fr-CA | <https://fr.capterra.ca/software/184227/storm-powered-by-otrs> |
| fr-LU | <https://www.capterra.lu/software/184227/storm-powered-by-otrs> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"STORM","description":"Improve incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f060034c-c49d-4f45-8292-6adb1c060cb0.png","url":"https://www.capterra.ca/software/184227/storm-powered-by-otrs","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/184227/storm-powered-by-otrs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/184227/storm-powered-by-otrs#faqs","mainEntity":[{"name":"What Is STORM?","@type":"Question","acceptedAnswer":{"text":"Improve incident management with STORM. STORM is SOAR software that quickly helps analysts manage the orchestration, automation and response of security incidents. Plus, its secure structured communication components allow you to coordinate between IT, security, SOC, risk and management teams.","@type":"Answer"}},{"name":"Who Uses STORM?","@type":"Question","acceptedAnswer":{"text":"CERTs, SOCs, cybersecurity teams, CSIRT, PSIRTS internal IT security teams","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Network Security Software","position":2,"item":"/directory/30003/network-security/software","@type":"ListItem"},{"name":"STORM","position":3,"item":"/software/184227/storm-powered-by-otrs","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/184227/storm-powered-by-otrs#breadcrumblist"}]}
</script>