--- description: Learn more about zenloop pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: zenloop Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [zenloop](/software/184034/zenloop) # zenloop Canonical: https://www.capterra.ca/software/184034/zenloop Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/184034/zenloop?page=2) > zenloop is a CX Action Management platform that allows businesses to automatically turn customer feedback into impactful initiatives. > > Verdict: Rated **4.9/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses zenloop? Customer-centric companies that want to automatically turn customer insights into action. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 30 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: zenloop - **Location**: Berlin, Germany - **Founded**: 2016 ## Commercial Context - **Starting Price**: €99.00 - **Pricing model**: Usage Based - **Pricing Details**: https://www.zenloop.com/ - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, Ireland, Liechtenstein, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - Anonymous Feedback - Complaint Monitoring - Customer Experience Management - Customer Segmentation - Customizable Forms - Customizable Templates - Dashboard Software - Data Visualization Software - Email Management Software - Feedback Management - Mobile Survey - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - NPS Survey Structure - Negative Feedback Management - Pulse Surveys - Reporting/Analytics - Segmentation - Sentiment Analysis - Survey/Poll Management - Surveys & Feedback - Text Analysis Software - Third-Party Integrations - Trend Analysis - Visual Analytics ## Integrations (9 total) - Adobe Commerce - Freshdesk - Mailchimp - Salesforce Marketing Cloud - Shopify - Slack - WooCommerce - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [NPS Software](https://www.capterra.ca/directory/32075/nps/software) - [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software) ## Alternatives 1. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) 2. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 3. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 5. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Excellent NPS Software Provider" — 5.0/5 > **Samiullah** | *February 24, 2020* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: We wanted to use NPS as our feedback framework and after trying different options found zenloop which has not disappointed so far. It gives us great Insights and helps us to further satisfy our customers. > > **Cons**: We are very satisfied. We are very satisfied. > > We can only share our satisfaction and recommend zenloop to everyone looking to use the NPS framework. ----- ### "Easy setup, quick results, visually appealing analytics, gained important insights - love it\!" — 5.0/5 > **Verified Reviewer** | *July 12, 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: - fair pricing (totally worth the money IMHO) - integrations like zendesk, slack etc. are very handy - the team responds very quickly when an issue occurs - the tool or better the whole process is very self-explanatory and easy to work with > > **Cons**: Nothing really bothers me so far, I will continue enjoying to use this platform as long as the team keeps the quality up. Minor bugs sometimes appear but are usually solved within a very short time. > > Gave me good insights into customer thoughts. Zenloop helped my business to understand customers better and attack invisible problems. ----- ### "Simple data" — 3.0/5 > **Sebastian** | *March 6, 2020* | Textiles | Recommendation rating: 9.0/10 > > **Pros**: Most likely ist the business intelligence behind. > > **Cons**: Very often issues with Admin-Frontend. Our internal(initial way of structuring surveys is often not covered. > > All fine, progress is visible. ----- ### "Great software" — 5.0/5 > **Verified Reviewer** | *August 29, 2018* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: customer journey could be sustainable improved and the customer preferences where easier to be adapted besides that the Churnrate has extremely fallen > > **Cons**: I'm lucky to say that nothing comes to my mind ----- ### "Listen, Understand & Act" — 5.0/5 > **Matthew** | *February 26, 2020* | Alternative Dispute Resolution | Recommendation rating: 10.0/10 > > **Pros**: The three parts of the platform are well chosen and optimise the usability and output we generate using zenloop. If I am correct then zenloop supports about 100 languages which is really helpful in our international context. > > **Cons**: A longer trial period would be nice..... > > Overall great experience and great value for money. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/184034/zenloop?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/184034/zenloop) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data