--- description: Learn more about ServiceWorks pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceWorks Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceWorks](/software/183679/serviceworks) # ServiceWorks Canonical: https://www.capterra.ca/software/183679/serviceworks Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/183679/serviceworks?page=2) > Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking. > > Verdict: Rated **3.6/5** by 115 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceWorks? 1\. Appliance and HVAC 2. Cleaning Service 3. Pest Control Service 4. Auto Repair 5. Fleet Management 5. Electrical and Plumbing 7. Landscaping and much more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 115 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Service Works - **Location**: Chesterfield, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$948.00 - **Pricing model**: Flat Rate - **Pricing Details**: Build your own package based on features you select. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Address Book - Appointment Management - Asset Tracking Software - Attendance Management - Audit Management - Automated Scheduling - Availability Management - Booking Management - CRM Software - Calendar/Reminder System - Client Database - Color Codes/Icons - Communication Management - Contact Database - Contract/License Management - Cost Database - Cost Management - Customer History - Customer Management - Customizable Invoices - Customizable Reports - Data Import/Export - Delivery Tracking - Dispatch Management - Email Management Software - Employee Database - Employee Scheduling Software - Equipment Management - Equipment Tracking - Fleet Management Software - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - Historical Reporting - Import/Export Management - Inventory Management Software - Inventory Tracking - Invoice Management - Invoice Processing - Job Costing Software - Job Management - Job Tracking - Mobile Access - Mobile App - Mobile Payments - Order Management Software - Purchasing & Receiving - Scheduling Software - Warranty Claims Management - Warranty Tracking ... and 56 more features ## Integrations (14 total) - Google Calendar - Mailchimp - NMI Payments - QuickBooks Online - QuickBooks Online Advanced - ServiceBench - ServicePower - Shopify - Square Payments - Stripe - Warranty Management Solution - Webhook Relay - Zapier - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Arborist Software](https://www.capterra.ca/directory/31326/arborist/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Maid Service Software](https://www.capterra.ca/directory/10062/maid-service/software) - [Food Service Distribution Software](https://www.capterra.ca/directory/20024/food-service-distribution/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1463 reviews) 2. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2742 reviews) 3. [Calendly](https://www.capterra.ca/software/148036/calendly) — 4.7/5 (4123 reviews) 4. [Commusoft](https://www.capterra.ca/software/189894/commusoft) — 4.7/5 (210 reviews) 5. [Kickserv](https://www.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) ## Reviews ### "Happy Customer" — 4.0/5 > **Richard** | *April 16, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The team at ServiceWorks are easy to deal with and very responsive. > > **Cons**: When we first started we had to change a few processes but we have streamlined them now and are happy > > Overall, ServiceWorks is a user friendly software that allows us to complete our work with out having to worry about the amdin side of our business. ----- ### "Small dealer" — 4.0/5 > **William** | *May 3, 2025* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Scheduling and job tracking. Warranty processing > > **Cons**: Updates that we would like to have a choice of keeping or not. > > Would like to have more training on how to incorporate quickbooks, ----- ### "ServiceWorks honesty" — 2.0/5 > **Rachel** | *March 26, 2025* | Retail | Recommendation rating: 1.0/10 > > **Pros**: The schedule is one of the few things I like about the program. It makes it easy to glance at a technician's jobs for a specific time frame. > > **Cons**: Where to start... The flow of making a work order isn't super smooth. When completing out a work order, you have to scroll down, then back up or the job can't be changed to delivered status. We have to pay extra in order to print statements. The website almost always runs slow and it takes forever to do any functions. The list could go on about specific things, but I think I'll stop there. > > We switched to this program from Swiftlink because they were discontinuing support for that program. This program is not user friendly at all and our experience with it has not been good. ----- ### "Service.Works \> HCP" — 5.0/5 > **Everett** | *March 24, 2025* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: It does everything my last CRM didn’t do like inventory and commission tracking. > > **Cons**: Because it does so much more than other CRM’s it also requires more onboarding. > > I really feel like they care about MY business. ----- ### "Easy to learn scheduling" — 5.0/5 > **Rick** | *April 16, 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use schedule system and dashboard. Updating tickets are easy > > **Cons**: Search of customer to go in different areas seems to be troublesome. Before an update , you could find all jobs in customer history. But if it is current, then you have to go to jobs search. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/183679/serviceworks?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/183679/serviceworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data