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What Is Host Tools?

Host Tools is an easy-to-use full-featured channel manager with automated messaging, pricing availability syncing for Short Term Rental hosts. Improve your guest's experience and increase your 5-star reviews. Try it out for free with our 14-day free trial.

Who Uses Host Tools?

Short term rental hosts from all over the world

Host Tools Software - 1
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Reviews of Host Tools

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.7
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kevin
Kevin
Owner in US
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

I love Host Tools!

5.0 4 years ago

Comments: My overall experience has been fantastic and I really appreciate how much time/effort it has saved me!

Pros:

I have multiple properties listed with both Airbnb and VRBO, Host Tools makes it very easy to sync calendars and view messages all in one site. The automation of messages was icing on the cake for me. [SENSITIVE CONTENT HIDDEN] is super responsive to any support issues/needs as well. There are always new features coming available and I look forward to taking advantage of things like lock automation.

Cons:

Sometimes there is a little bit of a lag between the Host Tools calendar synching with the Airbnb/VRBO feeds.

Ged
Property manager in US
Management Consulting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool for AirBnb Hosts

5.0 4 years ago

Comments: We think has tools is a wonderful product and are very pleased with its level of functionality in relation to the budget friendly price.

Pros:

This product has made our AirBnb hosting so much easier. We create custom messages which send at different intervals, we set up reminders for ourselves to get certain things done (such as set up door codes) based up check -in dates, we have the system send text message reminders to our cleaners on the day of check-out, and the automated reviews are fantastic. Host Tools has reduced the amount of time I spend managing these details by at least 80% and has actually made us far more organized than we would've bern otherwise

Cons:

I wish it would remote set our Yale with Nest locks and I wish I could just share my calendars with my cleaners without having to have them texted every time there's a change

Verified Reviewer
Verified LinkedIn User
Hospitality, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

An affordable but unreliable software

2.0 7 months ago

Comments: Very bad experience. The connection to the OTAs can go down at any moment, and it may take the customer support team (just 2 people) days or weeks to fix it. This is good for a hobbyist host, who is hosting 1-2 properties at most. This software is not suitable for a professional host, or a professional business who needs realiability, or who hosts multiple units.

Pros:

The price used to be competitive before the 2023 price hike. I also like the website link where your housekeeper can check all the future cleanings in one big list. However, this list doesn't have any optionality to add text or notes onto the reservations.

Cons:

The unreliability. The connection can go down at any moment without any prior notice. If the connection doesn't go down fully, there may be other issues with it. Most of the issues are with reservation information from the OTAs not coming through to Host Tools as they should. I also do not like it that Host Tools only supports Airbnb, VRBO and Booking integration (No Google vacation rentals or others).

Amanda
Owner in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent functionality; great value!

5.0 4 years ago

Pros:

After trying several different programs to help automate our small boutique hotel operations, we knew after a short time with Host Tools that this was the program for us. It was clearly created by a fellow property owner and addresses our biggest concerns without unnecessary fluff. The price is fair, and we feel fortunate to have found it.

Cons:

The pricing tools are a little intimidating, and there is a bit of a learning curve all around. Not quite as intuitive as one might hope, but once you get started and learn the lingo, it’s pretty user-friendly.

Tanya
owowner in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Host Tools ⭐⭐⭐⭐⭐

5.0 4 years ago

Comments: Host tools makes everything continue to run perfectly, especially when I happen to not be available.
Whenever I have a question it is answered immediately! You can not beat the price point for this product.

Pros:

Automated messaging is the feature I can't live without. Works perfectly and makes everything run smooth.

Cons:

Not very mobile friendly. I run about 95% off my phone.

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