Host Tools

I love Host Tools!

Comments: My overall experience has been fantastic and I really appreciate how much time/effort it has saved me!

Pros:

I have multiple properties listed with both Airbnb and VRBO, Host Tools makes it very easy to sync calendars and view messages all in one site. The automation of messages was icing on the cake for me. [SENSITIVE CONTENT HIDDEN] is super responsive to any support issues/needs as well. There are always new features coming available and I look forward to taking advantage of things like lock automation.

Cons:

Sometimes there is a little bit of a lag between the Host Tools calendar synching with the Airbnb/VRBO feeds.

Great tool for AirBnb Hosts

Comments: We think has tools is a wonderful product and are very pleased with its level of functionality in relation to the budget friendly price.

Pros:

This product has made our AirBnb hosting so much easier. We create custom messages which send at different intervals, we set up reminders for ourselves to get certain things done (such as set up door codes) based up check -in dates, we have the system send text message reminders to our cleaners on the day of check-out, and the automated reviews are fantastic. Host Tools has reduced the amount of time I spend managing these details by at least 80% and has actually made us far more organized than we would've bern otherwise

Cons:

I wish it would remote set our Yale with Nest locks and I wish I could just share my calendars with my cleaners without having to have them texted every time there's a change

This App needs to be fixed - LOTS of ISSUES

Comments: The Hosttools App is supposed to make the flow of communication with guests easier and help manage the booking calendar. It does not quite do that.The software / app has lots of bugs. Hosting accounts are often disconnected. We have to reconnect them at least once per week, which wastes time, and causes bookings to be overlooked. The calendar does not function properly, causing double bookings. It can only connect to certain booking site (a total of 4 only), leaving out major booking sites we rent on. Hosttools customer service is non-existent. Every time I reach out with a question n the chat it takes hours for someone to respond. When they do, they can't help. This app needs work, has lots of issues and is too expensive for what it does. Please fix it.

Pros:

It is supposed to make the flow of communication with guests easier and help manage the booking calendar. It does not quite do that.

Cons:

It is supposed to make the flow of communication with guests easier and help manage the booking calendar. It does not quite do that.The software / app has lots of bugs. Hosting accounts are often disconnected. We have to reconnect them at least once per week, which wastes time, and causes bookings to be overlooked. The calendar does not function properly, causing double bookings. It can only connect to certain booking site (a total of 4 only), leaving out major booking sites we rent on. Hosttools customer service is non-existent. This app needs work. Please fix it.

Excellent functionality; great value!

Pros:

After trying several different programs to help automate our small boutique hotel operations, we knew after a short time with Host Tools that this was the program for us. It was clearly created by a fellow property owner and addresses our biggest concerns without unnecessary fluff. The price is fair, and we feel fortunate to have found it.

Cons:

The pricing tools are a little intimidating, and there is a bit of a learning curve all around. Not quite as intuitive as one might hope, but once you get started and learn the lingo, it’s pretty user-friendly.

Host Tools ⭐⭐⭐⭐⭐

Comments: Host tools makes everything continue to run perfectly, especially when I happen to not be available.
Whenever I have a question it is answered immediately! You can not beat the price point for this product.

Pros:

Automated messaging is the feature I can't live without. Works perfectly and makes everything run smooth.

Cons:

Not very mobile friendly. I run about 95% off my phone.