17 years helping Canadian businesses
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Chargebacks911
What Is Chargebacks911?
Founded in 2011, Chargebacks911 is the first global company fully dedicated to remediating chargebacks and helping to eliminate first-party fraud and misuse. As industry-leading innovators, Chargebacks911 is credited with developing the most effective strategies for helping businesses manage disputes and reduce loss in various industries and sectors within the payments space.
Chargebacks911 provides comprehensive SaaS solutions that are highly scalable for managing chargebacks, handling services and fraud strategy management. The company helps decrease the negative impact of chargebacks and provides real-time API connectivity and insights, thereby improving revenue retention using data-driven technology to help ensure sustainable growth for every member of the payment channel.
Who Uses Chargebacks911?
Chargebacks911 helps eCommerce merchants recover revenue, reduce operating costs, reallocate resources, and maximize their profitability through sustainable chargeback reduction.
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Reviews of Chargebacks911
Was skeptical at first
Comments: The fact we are not handling the chargebacks and it is with a professional team makes it easier. we have been confident in their abilities. The reports that are sent out let me keep an eye on things even when I don't have time to log into the system. It takes the hard work off our side.
Pros:
I like the ease and functionality of it. Our support team is always quick to respond and help out. It is simple to navigate and locate things.
Cons:
It would be helpful if we had more access to know if we won or lost a case or some of the more details without having to ask our representative.
Gave me my Time back
Pros:
One of my favorite things about using Chargbacks911 is known that my disputes are being done properly and timely. Both Chargeback disputing and management is a timely task. To be able to have this done automatcially is great. I am now able to focus on other areas to produce more timely results.
Cons:
I can't say that there is anything I don't like. It's easy to use and always current. Any changes that I would make would be personal/ custom changes.
DO NOT USE THIS COMPANY
Pros:
Nothing. Avoid this company at all costs.
Cons:
This company is not a good company. They will overcharge and not give you a refund.
Chargebacks911<>MyHeritage
Comments: Chargeback911 helps us to prevent CBs on a daily basis, their overall service is super professional and I really like the way they manage our account.
Pros:
The graph section is very useful and helps us to easily draw conclusions.
Cons:
The VMPI section is not available yet, but our account manager at CB911 sends us a weekly VMPI report until the new VMPI area will be ready.
