Opfin

Easy to use payroll mgmt software for small-mid sized companies

Pros:

- Covers all the basic features of payroll management, including all the Indian tax filing related nuances - Self-serve and very easy to use; in case of any doubts, the support team is quick to reply

Cons:

- Integration with Slack and/or WhatsApp could be pretty useful

Best and automated payroll solution

Comments: It has been an excellent journey.

Pros:

We don’t need a Cpa anymore except for filing taxes. Opfin takes care of everything. Has awesome api’s. Can make employees and contractors payment from single page. Contractors payment is free. opfin takes care of tds, pt, esi, pf payments and quarterly filings. Has quickbooks integration too.

Cons:

Need to drill into to get more details and employees and contractors details look alike. No ios/android apps.

Money goes missing, no one replies!! No customer support!!

Pros:

This does work most of the time for small businesses. But when the businesses start growing, this software starts giving glitches. I am using this for more than 2 years one of their oldest customers, but now I am fed up with their lack of responses on most of issues.

Cons:

Our 27 lacs are missing from the account and we have no one to reach out to. Their chat support is a sham that no one looks after. Emails don't get replied and if they do, they are canned copy-pasted replies. Employees leave too frequently and there is no customer service. They have raised their prices to a prohibitive level.

Underpromises and Overdelivers - By a huge margin.

Comments: Every founder needs to be on top of the finances for as long as possible (before hiring an accounts guy). Opfin can help do the same without taking hours and hours of efforts in reviewing and approving. Over 5 years we have experimented with multiple softwares and processes to make things easy for our team (to execute things) AND for us (to keep a tab). Opfin has solved this by making it faster and simpler. Today, my time input to handle all of the below (with some analysis) is hardly 4-5 hours a month. PAYROLL - After understanding the product, I committed myself to Opfin at the beginning of the last financial year (April 2018) for payroll processing. Took some time to understand the working of Imprest and Advance Salaries so have to review the Tax Forms as I did some transactions for the employees directly from my other bank account.
TIP: Make sure all your employee-related transactions pass through Opfin and closing your annual accounts will be a breeze. REIMBURSEMENTS - Started using full-time from September 2018 onwards. If there is imprest outstanding, it can directly get deducted from the salary so the onus is on the employees to file before payroll day. Wish I had started earlier because still consolidating accounts for Pre-Opfin days. ATTENDANCE - Soft usage began in January 2019. From April 2019 (15 days till the time of writing), implementing a flexi-timing policy across locations. Geo-tags help audit the non-compliant guys faster.

Pros:

a) Automated filing of TDS, ESIC and PF (India specific) - they were a pain to do when I had to do them. b) Fast loading of reimbursements helps run through them without an additional resource monitoring it. c) GPS tags in attendance are perfect for passive monitoring. Haven't used their attendance machines yet. d) Payroll is super-simplified

Cons:

a) For a new user, the simplified nature of the product as compared to other payroll products might take some getting used to - apprehensions being "if it is this simple, they must be missing some (compliances)" Needs to be sorted with a good Self Help section. b) You need to transfer money to their account for reimbursements and payroll. Again, a concern that goes away with time but will be a point of concern, especially for bigger payrolls.

A great help from the experts in HR/Accounts department

Comments: HR related tasks like - Payroll payments, TDS Payments, Contractor payments.
Along with employee attendance management and salary slip computation.

Pros:

The software is fantastic for a startup domain and for big companies as well. Our company is a startup for Software solutions and experts in Construction CRM and integration and have a good handle on technology, finding a solution that perfectly caters to all our needs was next to impossible, but luckily we found Opfin. Their solution takes all the complexity out and makes all HR/TDS related tasks a breeze. Their auto-pilot for payroll execution is fantastic. Their product support is extremely knowledgeable and their head, himself makes sure all questions are answered to our content.

Cons:

Does not have any native apps for iOS, which will make it easier to keep a tap on the attendance of the employees on the go.