--- description: Learn more about FetchIt pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FetchIt Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [FetchIt](/software/182373/gofetchit) # FetchIt Canonical: https://www.capterra.ca/software/182373/gofetchit Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/182373/gofetchit?page=2) > Fetchit works seamlessly with your Practice Management Software and phone system to pull up a patients comprehensive chart. > > Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FetchIt? Veterinary Clinics ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 13 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Fetchit - **Location**: Collierville, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Client Management - Patient Records Management - Remote Access/Control - Reporting/Analytics - Screen Sharing Software ## Support Options - Chat ## Category - [Veterinary Software](https://www.capterra.ca/directory/30617/veterinary/software) ## Related Categories - [Veterinary Software](https://www.capterra.ca/directory/30617/veterinary/software) - [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 3. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [ISL Light](https://www.capterra.ca/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Invaluable, especially during COVID-19" — 5.0/5 > **Jan** | *April 21, 2020* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: The most amazing thing about this software is that I typically have the client's Avimark file pulled up before I'm done with my greeting. So when they start telling me what is going on with their pet, I am more than ready. It is also helpful during COVID-19, while we are not allowing clients into the building and doing everything by phone. We know immediately if the client is already in our system or not when they call. We have a record of the phone number that they called from and the time in history, if we failed to get the correct phone number when they initially called in. We can update their information with new phone numbers. > > **Cons**: I do wish that it would pull up all phone numbers in the system. It doesn't pull up the spouse phone number. I've worked around this by entering that into the work number, but that would be extremely helpful, especially now. > > Fetchit speeds the entire process of answering calls up immensely. We used to always have that awkward conversation to get the client's name (spelled correctly) and the pet's name (also spelled correctly\!) to pull them up in our system. An added benefit is that it cuts down on clients with poor payment history sneaking back in, claiming they've never been here before, when their file immediately pops up with the call\! ----- ### "Worth Every Penny\!" — 5.0/5 > **Stephanie** | *May 1, 2020* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: Fetchit has made our office run much more efficiently. Receptionist are able to see the client calling and have their account pulled up before they even answer the phone. It helps us be better prepared to assist the client and helps our day flow much more smoothly. We also love that it keeps a log of the calls so we can look back in case a phone number was transcribed incorrectly or a call was disconnected. Our receptionist say we can never get rid of it\! > > **Cons**: Every so often Fetchit is slow to keep up with the phones and the number pops up very delayed-maybe 30 seconds after call is answered. ----- ### "Review for Fetchit" — 4.0/5 > **Crystal** | *April 27, 2020* | Veterinary Software | Recommendation rating: 6.0/10 > > **Pros**: Being able to find our clients faster. I also like the reports to see how many calls come through. > > **Cons**: The system doesn't always work. It constantly stops working on several of our computers. > > I would like for it to work a bit more consistently, but overall it's a useful tool. ----- ### "HAC review" — 5.0/5 > **Tricia** | *April 21, 2020* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: It syncs with our vet software perfectly so we know who is calling very quickly. We can use it to see our call history. > > **Cons**: Every once in a while it does not pull up the information, even though the phone number is saved in our system. > > It saves time while on the phone with a client ----- ### "A true asset for hospital flow." — 5.0/5 > **Jeff** | *April 21, 2020* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: This software has allowed us to provide a more personal service through a time of rapid growth. We built our business based on personal service. This is often hard to maintain, as one grows. This software allowed us to do just that. > > **Cons**: I cannot think of anything that we don't like. There are ways that we could more fully utilize the software. (staff training for call conversion ratios etc.) > > We have had a great experience. This is one of the few implementations which pays for itself quickly. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/182373/gofetchit?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/182373/gofetchit) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data