--- description: Learn more about Zoho Assist pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.ca/software/181775/zoho-assist Page: 1 / 56\ Next: [Next page](https://www.capterra.ca/software/181775/zoho-assist?page=2) > Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. > > Verdict: Rated **4.7/5** by 1374 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Assist? Outsourced IT \& MSP Support, IT Support, Customer Help Desks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1374 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Annotations - Backup and Recovery - Chat/Messaging - Collaboration Tools - Dashboard Software - Desktop/Browser Sharing - Diagnostic Tools - File Sharing Software - File Transfer - For MSPs - HD Audio/Video - IT, Server & Network Monitoring Software - Issue Management - Live Chat Software - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Recording - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Screen Recording Software - Screen Sharing Software - Self Service Portal - Session Recording - Support Ticket Management - Surveys & Feedback - Troubleshooting - Unattended Access - Video Chat - Video Conferencing Software ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) ## Related Categories - [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) - [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) ## Alternatives 1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 2. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [Supremo Remote Desktop](https://www.capterra.ca/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [Iperius Remote](https://www.capterra.ca/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "Very good service and amazing tech support" — 5.0/5 > **Vitaly** | *August 28, 2025* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: I am using ZOHO Assist Unattended Access for few years to help my client remotely with IT needs. It is fully servicing mine and client's needs on couple dozens PCs with variety of tasks. I think I found solution beyond ZOHO advertising and and tech support is awesome. > > **Cons**: Thinking on my needs and requirements, I cannot point on any feature, that I cannot execute. In case of difficulties tech support is always helps > > The latest problem I had on Native client file transfer. Initially I was explained limitations and offered way around which I actually found myself and was inconvenient but acceptable. And I was very surprised, that after few days support agent followed up, requested additional information and next day I got resolution how to deal with the problem. This particular case describes, how good is service and support and attentive to customer needs. ----- ### "Handy Remote Tool" — 5.0/5 > **Obay** | *December 10, 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Handy tool, better than AnyDesk and TeamViewer, it shows you when the last time remote device was last online > > **Cons**: Zoho Assist is useful for basic remote access, but several issues stand out. The biggest problem is display scaling—when connecting to servers with locked or unusual resolutions, you often can’t adjust the view, which makes the session uncomfortable and slows down work. Performance can also drop under moderate or unstable bandwidth, leading to noticeable lag compared to faster tools like AnyDesk. Some essential features feel unnecessarily locked behind higher-tier plans, which limits flexibility unless you upgrade. Mobile device control is available, but not as smooth or intuitive as competitors. Finally, session reconnect stability can be inconsistent; if the connection drops, you may need to restart or resend the session link, which interrupts workflow during critical tasks. ----- ### "My great experiences with Zoho Assist" — 5.0/5 > **Kevin** | *December 24, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hi, I have been using for a couple years now. No matter where I am travelling, Zoho Assist works reliably. Makes my on line life easy with no stress. Retired now, but was in business for over 41 years, and I wish Zoho Assist was around years ago\! > > **Cons**: The only comment that I have on the cons of Zoho Assist is that it was not on the market years ago, as it would have helped me out sooner. > > Excellent, reliable, easy to use, cost effective, no stress, access to help if every required. I am a happy client. ----- ### "Reliable and Cost-Effective Remote Support Tool" — 5.0/5 > **Roshen** | *February 2, 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Zoho Assist is easy to use and quick to set up. The remote session quality is stable, and it works well across different platforms without requiring complex client installations. I also like the web-based access, unattended remote support, and the integration with other Zoho products. It’s a cost-effective solution compared to many competitors. > > **Cons**: The user interface could be more modern and intuitive. Advanced features are limited compared to some enterprise-grade remote support tools, and mobile device support—especially for iOS—is somewhat restricted. > > Overall, Zoho Assist has been a reliable remote support solution for day-to-day IT support tasks. It meets most requirements for remote troubleshooting and system access while remaining affordable and easy to manage. With some improvements to the UI and mobile support, it could be an even stronger product. ----- ### "Zoho for Linux systems" — 5.0/5 > **Jean** | *October 23, 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: It supports Linux systems, which other vendors dont have full support for. And installation is seemless. > > **Cons**: I'm not sure if it has the full features like other venders where admins can make zoho hidden and uninstallable. > > I enjoy using the unattended feature. We use other monitoring agents, but when it comes to monitoring Linux system, this one is the best. ----- Page: 1 / 56\ Next: [Next page](https://www.capterra.ca/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data