---
description: Learn more about VoIP Detective pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoIP Detective Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [VoIP Detective](/software/181693/voip-detective)

# VoIP Detective

Canonical: https://www.capterra.ca/software/181693/voip-detective

> Free call accounting and reporting for Cisco call manager.   Easy to use, it provides call details to admins, managers, and users.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses VoIP Detective?

Users of Cisco Callmanager / CUCM.  Anyone who wants an easy to use tool to view calls into and out of their phone system.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: UC Guru
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$899.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free version has no expiration.  Paid version stores more call data.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- By-Extension Reporting
- Call Duration
- Call Logging
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Usage Tracking/Analytics
- Who Answered Log

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Call Accounting Software](https://www.capterra.ca/directory/30083/call-accounting/software)

## Alternatives

1. [Microcall](https://www.capterra.ca/software/128915/microcall) — 4.6/5 (18 reviews)
2. [CloudTalk](https://www.capterra.ca/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [PhoneBurner](https://www.capterra.ca/software/134672/phoneburner) — 4.8/5 (176 reviews)
4. [NUACOM](https://www.capterra.ca/software/161267/nuacom) — 4.8/5 (30 reviews)
5. [CASH+ Call Accounting Software](https://www.capterra.ca/software/16984/cash-call-accounting-software) — 4.9/5 (38 reviews)

## Reviews

### "It's been amazing" — 5.0/5

> **Aaron** | *June 26, 2019* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and installation, the free option/trial is awesome.  It's simple, fast, it works.  If it doesn't, the developer is quick to fix the problem.
> 
> **Cons**: User management - this isn't really a huge con, I had to put something.  I haven't even asked or mentioned it to the developer.  Right now, users have to register themselves with their extension, and you grant them access to whatever they need.  It might be nice to have AD/LDAP integration, but this definitely is not a show-stopper.
> 
> We've been using it for quite a while now, and it is continuously being improved.  The developer is responsive and open to feedback and resolving issues.  Coming from a product that was dated and cobbled together to work with Cisco, this was an amazing find.

All we wanted was a simple product to search call logs and run reports.  Cisco's CDR is less than stellar at this, but works in a pinch.  Other products cost a lot of money, and include features we weren't really needing.  So starting out, VOIPDetective does exactly what we want, and more.  As more features are added, it will become even more invaluable and useful to a wider range of customers.

You have nothing to lose by trying it out - you can get most of the features free, although it only stores the previous 2 weeks of data.  I really like this simple demo/trial setup.  No annoying banners, popups, emails, nothing.

## Links

- [View on Capterra](https://www.capterra.ca/software/181693/voip-detective)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181693/VoIP-Detective/> |
| en-AE | <https://www.capterra.ae/software/181693/voip-detective> |
| en-AU | <https://www.capterra.com.au/software/181693/voip-detective> |
| en-CA | <https://www.capterra.ca/software/181693/voip-detective> |
| en-GB | <https://www.capterra.co.uk/software/181693/voip-detective> |
| en-IE | <https://www.capterra.ie/software/181693/voip-detective> |
| en-IL | <https://www.capterra.co.il/software/181693/voip-detective> |
| en-IN | <https://www.capterra.in/software/181693/voip-detective> |
| en-NZ | <https://www.capterra.co.nz/software/181693/voip-detective> |
| en-SG | <https://www.capterra.com.sg/software/181693/voip-detective> |
| en-ZA | <https://www.capterra.co.za/software/181693/voip-detective> |

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