---
description: Learn more about ManageEngine Remote Access Plus pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: ManageEngine Remote Access Plus Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [ManageEngine Remote Access Plus](/software/181353/manageengine-remote-access-plus)

# ManageEngine Remote Access Plus

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> Remote Access Plus is a secure remote support solution &#10;that lets you remotely govern computers anywhere on the globe
> 
> Verdict: Rated **4.6/5** by 59 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ManageEngine Remote Access Plus?

US, EMEA, APAC, Australia

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 59 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManageEngine
- **Location**: The Octagon, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$75.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Contact ManageEngine for a personalized quote for cloud or on-premises solutions.&#10;&#10;The solution is available in 3 editions: Free, Standard, and Professional.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Irish, Italian, Japanese, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Dashboard Software
- Diagnostic Tools
- Drag & Drop
- File Sharing Software
- File Transfer
- IT Reporting
- Issue Auditing
- Monitoring
- Network Analysis
- Network Monitoring Software
- Performance Management
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Screen Recording Software
- Screen Sharing Software
- Session Recording
- Task Management Software
- Troubleshooting
- Unattended Access

## Integrations (1 total)

- ManageEngine ServiceDesk Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)

## Related Categories

- [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software)
- [Network Troubleshooting Software](https://www.capterra.ca/directory/31128/network-troubleshooting/software)
- [File Sharing Software](https://www.capterra.ca/directory/30909/file-sharing/software)
- [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software)
- [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews)
4. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11620 reviews)
5. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1781 reviews)

## Reviews

### "Powerful, Reliable, and Secure Remote Access Solution" — 5.0/5

> **Rich** | *August 4, 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: The seamless remote access functionality is incredibly reliable and responsive. I particularly appreciate the ability to manage endpoints across multiple networks without any noticeable lag. The UI is clean, intuitive, and makes it easy to navigate even more advanced functions. It’s a huge plus that it integrates well with our existing systems and provides detailed audit logs for all sessions.
> 
> **Cons**: Initial setup can be a bit confusing due to the number of configuration options. It would be great to have more in-app guidance or tooltips explaining each feature. Also, the mobile app could use some UX improvements to match the polish of the desktop version.
> 
> Overall, ManageEngine Remote Access Plus has been a lifesaver for our distributed IT team. It’s cut down our response time for support tickets and made system maintenance a breeze. The product feels stable, secure, and well-supported. Even during peak usage, the performance has remained consistent. I also like the transparency of session logs and user activity tracking—it gives us peace of mind from a compliance standpoint.

-----

### "ManageEngine Remote Access Plus Could Edition" — 5.0/5

> **Dan** | *December 5, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: This product excels in ease of use.  It simply, 'just works'.&#10;This is a full featured remote control, unattended access, product.&#10;This product has file transfer, chat and many essential system management tools.  The pricing of this is a GREAT value for the features offered.  I have not needed to contact their technical support on this product so I have no opinion on the quality of their support at this time.
> 
> **Cons**: There are very few things to report as a negative about the ManageEngine Remote Access Plus product.  I suppose, the one thing I did notice, when using the remote command prompt, the up and down arrows, to recall previous commands and the tab key to complete a partially typed command, do not work.
> 
> This is a very well rounded product that simply works as advertised.  If the remote device has power and an internet/network connection, it connects the first time, every time.  The initial setup was very easy and quick.  We were up and running within 15 minutes.

-----

### "Reliable remote administration tool for enterprise IT support" — 5.0/5

> **Hikmat** | *March 10, 2026* | Newspapers | Recommendation rating: 10.0/10
> 
> **Pros**: Remote Access Plus is very reliable and easy to use for daily IT administration. The interface is clear and allows quick remote access to computers without complex configuration. I especially like the integrated tools such as remote desktop, file transfer, command prompt, and system manager, which help resolve issues without interrupting users. Deployment in a domain environment was straightforward, and the performance of remote sessions is stable even over slower network connections.
> 
> **Cons**: The web interface sometimes feels slightly outdated and some advanced settings are spread across different sections, which can take time to find. In addition, documentation for certain enterprise scenarios could be more detailed. However, these are relatively minor issues and do not affect the overall functionality.
> 
> Overall, my experience with Remote Access Plus has been very positive. It is a powerful and practical tool for IT administrators who manage many computers in a corporate environment. The software provides fast remote troubleshooting, monitoring, and system management from a single console. Deployment and maintenance are simple, and the platform works reliably in a Windows domain infrastructure. It significantly reduces the time required to support users and maintain systems.

-----

### "RDP-Manage Engine" — 3.0/5

> **mohamed** | *January 27, 2026* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: its cost effective, asset management and Working from Anywhere: Access your office computer from home, a café, or while traveling.&#10;&#10;Accessing Specialized Software: Use high-powered or licensed software installed on a remote workstation.
> 
> **Cons**: slowness,Server Administration: Manage headless servers (like in data centers) from a single location.&#10;&#10;Collaboration \&amp; Training: Share your screen with a colleague or guide them through a process.
> 
> better,Windows Remote Desktop (RDP), macOS Screen Sharing, Linux VNC/SSH,Technicians can fix problems on user machines without being physically present.

-----

### "Remote Access Plus its a good alternative to traditional APPS" — 4.0/5

> **Gabriel** | *January 8, 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Remote Access Plus connections works well within the LAN, but it's a bit slower outside of it. Its ease of connection, is a plus. &#10;You can access the CMD and perform tests without disturbing the user, or review the underlying services.&#10;The product's price isn't high and it offers interesting functionality, and if you want to go further, Manageengine offers alternatives with more options.
> 
> **Cons**: It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.
> 
> In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight. Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work

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