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Canada Local product
Cyberimpact

Cyberimpact

Canada Local product

What Is Cyberimpact?

Cyberimpact is a Canada-based email marketing solution that allows Canadian businesses and organizations to send out promotional emails and comply with Canada's Anti-Spam Law.

With Cyberimpact, you can manage your subscribers and their consent, create stunning email campaigns, view clear statistics and benefit from marketing automation. The tool is easy to use, even for non-marketers!

You can use Cyberimpact in English or French and receive outstanding customer service in both languages.

Who Uses Cyberimpact?

Cyberimpact is suitable for small and medium-sized businesses, regardless of the industry.

Cyberimpact Software - Account Dashboard
Cyberimpact Software - Email Editor
Cyberimpact Software - Campaign Stats
Cyberimpact Software - Marketing Automation
Cyberimpact Software - Import contacts

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Reviews of Cyberimpact

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.9
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
18%
3
4%
David
David
CEO in Canada
Verified LinkedIn User
Telecommunications, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool, and great team, definitely worth a shot!

5.0 4 months ago

Pros:

I love the team. Whenever you get stuck creating some email marketing scenarios, they are available to jump on a call and brainstorm with you on how to reach your desired outcomes.

Cons:

I wish their HTML editor was easier to use, but as far as I understand, that's already in the plans.

Cyberimpact Response

3 months ago

Hi David, Thank you for taking the time to leave a review; your feedback is greatly appreciated!

Andrea
Owner in Canada
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

I'll never use another service

5.0 3 months ago

Comments: It's been an amazing experience, and I have recommended to several friends who have joined as well.

Pros:

I love how easy it is to use, the features of the free level, and the customer service. Any time I have had a question, it has been answered quickly and efficiently.

Cons:

I haven't had an experience where I can answer this.

Cyberimpact Response

2 months ago

Hello Andrea, Thank you for taking the time to leave us a review, it's greatly appreciated! :)

Joe
Owner in Canada
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

EXCELLENT PRODUCT / USER SUPPORT

5.0 4 weeks ago New

Comments: Excellent; when I have needed support, which has been minimal, responses are concise and helpful

Pros:

Ease of use; CASL Compliance; list management

Cons:

None; CyberImpact meets our needs handsomely

Cyberimpact Response

4 weeks ago

Hi joe, thank you for taking the time to leave us a review, it's much appreciated! :)

Katie
Communications Strategist in Canada
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cyberimpact: Handy as a Canadian company, but not the best email software out there

3.0 3 weeks ago New

Comments: Overall, Cyberimpact isn't my favourite email newsletter tool, but it gets the job done. I think there are more sophisticated options out there if you aren't restricted by data storage compliance.

Pros:

Cyberimpact is good if you're looking for a Canadian email newsletter software. Their support team is quite helpful and responsive. It's my understanding that they will actually take feedback and suggestions and consider implementing them, which is reassuring and beneficial. It's not just a "thanks for the feedback"; they actually seem to consider it for the betterment of their consumer experience. Cyberimpact also allows you to set up teams under an admin account, which is helpful in our organization. We have a few units who run their own newsletters but they are not communicators, so it's nice to have the opportunity to build out templates for them and let them populate them. I also appreciate Cyberimpact's payment structure. It's flexible depending on the number of contacts (more contacts = higher price). We cut our list down in the summer, so we get some cost savings by doing so.

Cons:

I find Cyberimpact extremely finicky and annoying to use in terms of building out emails. The drag and drop content blocks can be cumbersome if you have long sections. I wish there was a better way to edit content and copy; it feels more monotonous than it needs to be. I also wish you could save a complete draft, email, subject line, preview, the whole shebang. Currently you can only save the email body, and then the subject/preview are added once it's about to be sent. The whole process of building out and sending our bi-weekly newsletters feel like it takes longer than it needs to because of the editing features.

Cyberimpact Response

2 weeks ago

Hi Katie, Thank you for taking the time to leave us a review. I've forwarded your feedback to our development team regarding the ability to copy and paste blocks into the email editor and to be able to save email templates with subject line, description, etc. Thank you and have a nice week,

Ryan
Director of Operations in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great marketing tool that you will love using

5.0 4 months ago

Pros:

User interface with a clear menu and easy to search and navigate. The marketing automation section is also very user friendly even for the unexperienced.

Cons:

Not quite something I didn't like, but mostly something I enjoy having on platforms and services I use is a dark mode which unfortunately CyberImpact doesn't have, for now at least

Cyberimpact Response

3 months ago

Hi Ryan, Thank you for taking the time to leave a review; your feedback is greatly appreciated!