Cyberimpact

Cyberimpact has amazing versatility

Comments: Cyberimpact has helped us to become CASL compliant in our email marketing strategies. The program is so easy to use which has resulted in an increase in the frequency of our campaigns.

Pros:

Cyberimpact has many useful components. The program has templates to help us achieve professional looking emails while still allowing us to customize them to suit our needs. The program does an excellent job of tracking statistics which allows us to monitor the effectiveness of our email campaigns.

Cons:

The program takes some time to learn as with anything of value. In this respect the chat service offered has been extremely helpful.

Great tool from Quebec!

Comments: Fast, easy to setup and then to use to send our campaigns. The support team is there to help us whenever we need.

Pros:

It's easy to use. We have a lot of options available for design and there are other tools that we will use in the futur like automated marketing. + it's a local business!

Cons:

I already used another system so I had to learn how to use this one but it was pretty easy and fast.

good marketing software for basic needs

Pros:

easy to use and train, decent quality for the cost

Cons:

make it easier to upload/edit images. more selection in templates/font sizes

Review cyberimpact

Comments: it's easy to use and great for creativity

Pros:

The platform is use to use with good models.

Cons:

So far I am still learning about all the ins of the platfrom so non

Beginner user

Comments: Good and customer service has been great.

Pros:

The price was good and it is user friendly.

Cons:

Nothing so far, I have only started using.

Best customer service team

Comments: Great, anything we don't know how to do, we can ask or Google the answer and the answer is clear and easy to understand.

Pros:

I like the analytics, we use it a lot and have been increasing our use of it this year and will continue to use it going forward. I wasn't working with my department when we first got Cyberimpact, so I've had to learn as I go. Luckily, Cyberimpact has by far the best, most responsive, knowledgeable customer service team/interactive chat I have ever used. Anything I don't know, or am not sure of, I can ask and they explain it in simple terms/plain language. They've even stayed online with my team to walk us through and help us clean up our account when we weren't sure what we were doing to clean it.

Cons:

It's not always the most intuitive in terms of clicking around and knowing what things mean - like groups, updating contacts vs adding new ones BUT they have a great FAQ/article section and responsive chat, so that one con is cancelled out.

EXCELLENT PRODUCT / USER SUPPORT

Comments: Excellent; when I have needed support, which has been minimal, responses are concise and helpful

Pros:

Ease of use; CASL Compliance; list management

Cons:

None; CyberImpact meets our needs handsomely

Very good Customer Service

Comments: Amazing - I am hoping to continue using it as this product continue to improve it services.

Pros:

Overall : Very good to setup a email Marketing Campaign.

Cons:

The UI/UX to build a template is very complex and not very flexible.

Great experience with Cyberimpact

Comments: Great application and amazing support from the entire team

Pros:

It is so easy to create a new template and have your email look so professional

Cons:

There is nothing I do not like about Cyberimpact

Good capabilities for the price

Pros:

The ease of use. I am not much of a techy but am able to use Cyberimpact with little trouble.

Cons:

That I can't set a standard font and font colour to use on all my mailings, I have to manually change it all the time, if I change links in a block to a certain colour, then add a new link - it does not automatically change to the colour of the rest of the links. I sometimes wish there were some more block options.

Cyberimpact Review

Pros:

I love that Cyberimpact is a Canadian company, and partnered with the CFIB (Canadian Federation of Independent Business). They understand and have implemented strict compliance policies for the Canadian anti-spam Act which you don't get through most of the better known email marketing services. The platform is easy to use and has great reporting and statistics for your mailings. I use Cyberimpact to send out our monthly newsletter and birthday discount coupons, which are fairly basic templates, but there are many features that could take my mailings to another level if I wanted.

Cons:

I haven't had any negative experiences with Cyberimpact

User Friendly Email Program

Pros:

The fact that it is very easy to use and user friendly.

Cons:

There are not enough templates to choose from. Seems like the same styles but in both official languages.

A+ for Streamlined Compliance.

Comments: My overall experience with Cyberimpact has been highly positive. The platform is intuitive and user-friendly, making it easy to navigate and manage email marketing campaigns. What stands out the most is how it simplifies compliance with email marketing laws, which can often be complex and time-consuming. Cyberimpact provides clear guidance and automated tools to ensure that every campaign is legally sound, giving me peace of mind. Additionally, their customer support is responsive and helpful, which adds to the overall smooth experience. It's a reliable tool that has significantly enhanced the efficiency and effectiveness of my email marketing efforts.

Pros:

Cyberimpact is a fantastic tool that has made managing the legal aspects of email marketing campaigns incredibly easy. Its user-friendly interface and robust features ensure compliance with regulations, allowing me to focus more on crafting effective campaigns rather than worrying about legal pitfalls. Highly recommend it for anyone looking to streamline their email marketing efforts!

Cons:

The feature I liked least about Cyberimpact is the lack of a more straightforward bulk unsubscribe option. While it's great at managing individual subscriptions and ensuring compliance, the process for bulk unsubscribing people could be more efficient. Having a more seamless way to handle large-scale unsubscribes would save time and make the platform even more user-friendly

Cyberimpact: Handy as a Canadian company, but not the best email software out there

Comments: Overall, Cyberimpact isn't my favourite email newsletter tool, but it gets the job done. I think there are more sophisticated options out there if you aren't restricted by data storage compliance.

Pros:

Cyberimpact is good if you're looking for a Canadian email newsletter software. Their support team is quite helpful and responsive. It's my understanding that they will actually take feedback and suggestions and consider implementing them, which is reassuring and beneficial. It's not just a "thanks for the feedback"; they actually seem to consider it for the betterment of their consumer experience. Cyberimpact also allows you to set up teams under an admin account, which is helpful in our organization. We have a few units who run their own newsletters but they are not communicators, so it's nice to have the opportunity to build out templates for them and let them populate them. I also appreciate Cyberimpact's payment structure. It's flexible depending on the number of contacts (more contacts = higher price). We cut our list down in the summer, so we get some cost savings by doing so.

Cons:

I find Cyberimpact extremely finicky and annoying to use in terms of building out emails. The drag and drop content blocks can be cumbersome if you have long sections. I wish there was a better way to edit content and copy; it feels more monotonous than it needs to be. I also wish you could save a complete draft, email, subject line, preview, the whole shebang. Currently you can only save the email body, and then the subject/preview are added once it's about to be sent. The whole process of building out and sending our bi-weekly newsletters feel like it takes longer than it needs to because of the editing features.

Glad to have switched over

Comments: Very positive. Switching email tools is a big decision since out list is an important source of sales, but it was worth it.

Pros:

Makes compliance easy, plus great deliverability.

Cons:

The naming of various features (e.g. lists, segments) differs from other email tools I’ve used before and took some getting used to.

Great marketing tool that you will love using

Pros:

User interface with a clear menu and easy to search and navigate. The marketing automation section is also very user friendly even for the unexperienced.

Cons:

Not quite something I didn't like, but mostly something I enjoy having on platforms and services I use is a dark mode which unfortunately CyberImpact doesn't have, for now at least

Best emailing marketing platform

Comments: They offer a great mailing platform with intuitive features and it is very easy to setup.

Pros:

Ease of use and their excellence customer service when needed

Cons:

The process to downgrade back to a free plan isn’t very straight forward, almost “hidden”.

Top Quality Canadian E-Mail Service Provider

Comments: It's a high quality tool that keeps us legally compliant while doing an amazing job.

Pros:

It keeps our client data and our contact information in Canada! It's a superior product to other mail service providers.

Cons:

I do miss the fun, jovial graphics and comments from the monkey in Mailchimp - but that's about it

Great tool, and great team, definitely worth a shot!

Pros:

I love the team. Whenever you get stuck creating some email marketing scenarios, they are available to jump on a call and brainstorm with you on how to reach your desired outcomes.

Cons:

I wish their HTML editor was easier to use, but as far as I understand, that's already in the plans.

I'll never use another service

Comments: It's been an amazing experience, and I have recommended to several friends who have joined as well.

Pros:

I love how easy it is to use, the features of the free level, and the customer service. Any time I have had a question, it has been answered quickly and efficiently.

Cons:

I haven't had an experience where I can answer this.

Great Canadian service!

Comments: Consistent, friendly, stable and competitive.

Pros:

Their support team is responsive and friendly. We love that they are Canadian and are competitive functionality-wise with the well-known American providers.

Cons:

The recent change regarding a minimum plan level for API access.

Easy to use and performing

Pros:

The interface is super easy to use and the platform is mature enough to have multiple scenarios. Service was great when we reached out to get a demo and information on the API.

Cons:

The scope of use case is somehow limited. For instance sending notifications to app users weren’t fully available but I hear it’s coming.

Excellent email marketing tool!

Pros:

The interface is really user-friendly and provide great template to make it easier to send professional email.

Cons:

The platform might not have all the features compared to the big players of the industry, but it provides all the core features I need (emailing, automation, segmentation, etc.) at a very reasonable price so I know I am not paying for features that I don't use.

Circuit Ford Lincoln

Pros:

User friendly, easy to download lists...

Cons:

pictures and graphics hard to adjust size

Makes life easier

Comments: Cyberimpact is easy to use and the customer service is quick and responsive when I need help!

Pros:

It's easy to manage email lists and book out full email campaigns so I don't have to think about it once it's done. I love using the templates to quickly make our regular mailings

Cons:

The thing I liked the least was not having a built-in spell check. But thanks to the help chat, I was told to add a Chrome extension that does the job perfectly - saving me lots of back and forth for minor typos etc.