--- description: Learn more about Salesforce Commerce Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [B2B eCommerce Platform Software](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.ca/software/180822/salesforce-commerce-cloud Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/180822/salesforce-commerce-cloud?page=2) > Inventory management and eCommerce platform driving growth with AI-based commerce across storefronts, apps, and social. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Commerce Cloud? Designed for retailers, ecommerce businesses, B2B companies, and digital marketers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 99 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Salesforce Commerce Cloud offers a free trial. Contact Salesforce for details about paid subscriptions spanning across Starter, Growth, and Plus plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and 1 more ## Features - API - Alerts/Notifications - CRM Software - Catalog Management - Channel Management Software - Cost Tracking - Customer Management - Data Security - Delivery Management Software - Email Marketing Software - Forecasting - Inventory Control Software - Inventory Management Software - Inventory Optimization Software - Inventory Tracking - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Multi-Location - Order Fulfillment Software - Order Management Software - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reorder Management - Reordering - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Supplier Management - Third-Party Integrations - Warehouse Management Software - Website Management - eCommerce Management ## Integrations (100 total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software) ## Related Categories - [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software) - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) - [Order Management Software](https://www.capterra.ca/directory/30225/order-management/software) - [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Inventory Management Software](https://www.capterra.ca/directory/30006/inventory-management/software) ## Alternatives 1. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1300 reviews) 2. [Shopify](https://www.capterra.ca/software/83891/shopify) — 4.5/5 (6680 reviews) 3. [WooCommerce](https://www.capterra.ca/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10640 reviews) 5. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2007 reviews) ## Reviews ### "Salesforce CRM" — 5.0/5 > **Mark** | *February 27, 2025* | Translation & Localization | Recommendation rating: 9.0/10 > > **Pros**: Extremely easy to navigate and use. Best CRM available > > **Cons**: Some of the interface I thought could use some advancements > > Overall highly recommend and have experience using their product ----- ### "Good so far\!" — 5.0/5 > **Dj** | *January 20, 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The integrations with Gmail are useful for users of this software. > > **Cons**: The tasks need to be more flexible and mark as complete easier when clicked into. > > Relatively new to it but familiar with competitor HubSpot who has similar capabilities ----- ### "Vipul Sharma Review- SalesForce Cloud" — 4.0/5 > **Vipul** | *January 2, 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort. > > **Cons**: The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer\! > > My overall experience with Salesforce cloud has been positive. I have easily been able to navigate through it and get through tasks easily. ----- ### "Salesforce - User friendly" — 5.0/5 > **Verified Reviewer** | *December 15, 2025* | Wireless | Recommendation rating: 10.0/10 > > **Pros**: Salesforce is very user friendly, very simple to keep your files and data and reporting organized, can simply tag co workers in tasks they need to complete , the customer support was easily to be tagged on any task if you had a question on the process. It keeps all your orders in line with your date you placed on the file. Training or new developments was clear through online training or webinars via email. > > **Cons**: The mobile user is not the same as the desktop version, you have to pay for features you don't need. The upgrades to the system from classic to lighting, was a slow switchover as the interface was quite different, the it is costly, but for large corporations it is well worth the expense,. ----- ### "Solid product" — 4.0/5 > **Yousaf** | *February 11, 2025* | Apparel & Fashion | Recommendation rating: 2.0/10 > > **Pros**: Its easy to keep an accurate record of client interactions. Its easy to bring up the full history and search function also works well. > > **Cons**: I don't like the ongoing subscription cost. > > Very easy tool to use. Makes client tracking a breeze ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/180822/salesforce-commerce-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/180822/salesforce-commerce-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data