Salesforce B2C Commerce

Who Uses Salesforce B2C Commerce?

We help customers of all sizes grow.

What Is Salesforce B2C Commerce?

Convert more customers and grow your brand with Salesforce Commerce Cloud, the world's leading eCommerce platform. Convert more shoppers with seamless B2C ecommerce transactions. Try for free today and give your customers the same easy, consumer-like shopping experiences they enjoy in their personal life anytime, anywhere, on any device.

Salesforce B2C Commerce Details

Salesforce

http://www.salesforce.com

Founded 2003

Salesforce B2C Commerce video
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Salesforce B2C Commerce pricing overview

Salesforce B2C Commerce does not have a free version.


Starting Price

Not provided by vendor

Free Version

No

Salesforce B2C Commerce deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Salesforce B2C Commerce Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management Software
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Cataloging/Categorization
  • Channel Management Software
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Management Software
  • Order Tracking
  • Product Catalog
  • Product Data Management Software
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Returns Management
  • SEO Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Labels
  • Shipping Management
  • Shopping Cart Software
  • Social Commerce
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • Website Management
  • eCommerce Management

View full list of Multi-Channel eCommerce Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cataloging/Categorization
  • Contact Database
  • Customer History
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Product Catalog
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management Software
  • eCommerce Management

View full list of Order Management Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM Software
  • Campaign Management Software
  • Cataloging/Categorization
  • Channel Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing Software
  • Inventory Management Software
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Product Data Management Software
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Returns Management
  • Reviews Management
  • SEO Management
  • Sales Orders
  • Sales Trend Analysis
  • Shipping Management
  • Shopping Cart Software
  • Social Media Integration
  • Template Management
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

View full list of eCommerce Software

Salesforce B2C Commerce Alternatives

More Salesforce B2C Commerce alternatives

Salesforce B2C Commerce Reviews

Read all reviews

Overall rating

4/5

Average score

Ease of Use 4
Customer Service Software 5
Features 4
Value for Money 3.5

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Share your experiences with other software buyers.

Write a Review!
Christian C.
Digital Marketer
Retail, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019-12-10

"Recently Migrated From Magento To SFCC"

Comments: Great onboarding experience and great customer support. They really want to help your business succeed. Little quarks can be weird to transition but overall very happy.

Pros: I really like the features out of the box. Lots of options that usually would have to be custom developed by developers are included right away. The layout and ease of use are great. Love the marketing and Promo capabilities and Salesforce updates with new features a couple of times a year. Customer support and learning prior to launch is great. Salesforce wants you to succed.

Cons: There are some small things that do need additional development to work the way you want. SFCC teaches you about these things like they're included but you need developers to add the code or style. ex. source code - gift with purchase (when selecting one of a choice of free products) There are also little nuances like case-sensitivity that gets annoying but I think that can come with any platform

  • Reviewer Source 
  • Reviewed on 2019-12-10
Verified Reviewer
ANALISTA PROGRAMMATORE
Retail, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2020-10-11

"good catalog system"

Comments: the overall experience is good, maybe it miss some functionality to integrate with external monitoring system

Pros: we are using it for all our catalog and it replace our custom system with an high improvement on our service

Cons: some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

  • Reviewer Source 
  • Reviewed on 2020-10-11