Inline CRM
What Is Inline CRM?
Used exclusively for vehicle service contract sales fulfullment, Inline Data Systems is a B2B company that specializes in deep data insight, key integrations, and a multi-tier marketing platform. Inline CRM for Vehicle Service Contract sales is a powerful tool that provides a complete view of marketing efforts and customer interactions across your organization. We give you the information and insights you need to turn your call center into a profit center
Who Uses Inline CRM?
Call Centers that sell Service Contracts and Warranties.
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Reviews of Inline CRM
Misty
Exceptional Software and service
Comments: True Auto has been a client of Inline’s for almost 8 years and we could not be happier with their service. The knowledge and ability that representative and his staff provide are exceptional!
Pros:
User friendly robust system that is customized to our specifications. Multiple reporting options, payroll features and integration options.
Cons:
Any small issues we have experienced were on our end and Inline’s support team quickly helped us resolve them.
Inline Data Systems Response
4 years ago
Thank you Misty! The feeling is mutual! We appreciate having True Auto as a client!
Brianna
CAPS Highly Recommends Inline!
Comments: Inline is always so quick to solve any problems our company may experience. They are patient and extremely knowledgable about our industry. The support team makes you feel like you are their most important client, even if your issue may be minor.
Pros:
This software is extremely user friendly and provides all the necessary tools to run a successful business. Time clock features, in depth reports, payroll calculations, as well as marketing reports are all easily accessible and very detailed. Claim information added to customer file is very helpful for all representatives.
Cons:
We have no cons with Inline. We love everything about the software. Any issues we have the support team handled in minutes!
Inline Data Systems Response
4 years ago
We are very appreciative of you and your team! You guys are great to work with!
Dale
Inline Review
Pros:
Having all of a particular customers information in one program.
Cons:
The inability to edit notes once they have saved.
Inline Data Systems Response
4 years ago
Thank you Dale! We will look into your concern and see if we can make adjustments. Stay tuned! We appreciate your business!
Vernon
I saved the best for last
Comments: I've been in the Auto Warranty industry for over 15 years and I've used every CRM out there. I started using Inline CRM more than 3 years ago and I can tell you it is head and shoulders above all the others in ease of use and functionality, not to mention the above and beyond in-depth reporting features.
Pros:
The layout is something that you have to experience to truly appreciate.
Cons:
It took me a while to learn how to create email templates.
Inline Data Systems Response
4 years ago
Thanks for the great review! We are very lucky to have you as a client!
jim
Great program and support
Comments: positive , we are very happy we made the transition
Pros:
Ease of use , loaded with information and very easy to navigate an customize reporting.
Cons:
lots to learn, loaded with information.
Inline Data Systems Response
4 years ago
Thanks for the great review! We are very happy to work with you and your team!
