15 years helping Canadian businesses
choose better software

What Is INCITE?

INCITE® is a mobile-first communications, training and task management platform designed for the frontline. The platform offers immediate access to information and skills used to increase revenue, improve productivity and help create impactful engagements with customers.

INCITE Kiosk: Transform in-store experiences with interactive kiosks.

INCITE Customer Engagement Hub: Create connections and moments with customers, sharing product info, design inspiration, and more.

Who Uses INCITE?

The mobile-first platform for frontline workers in retail, restaurants, hospitality and more. We work with organizations with a few hundred learners to tens of thousands.

Where can INCITE be deployed?

Cloud-based
On-premise

About the vendor

  • Multimedia Plus

INCITE support

  • Phone Support

Countries available

Canada, United States

Languages

Chinese, English, French, Italian, Japanese and 3 others

INCITE pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

INCITE does not have a free version but does offer a free trial.

About the vendor

  • Multimedia Plus

INCITE support

  • Phone Support

Countries available

Canada, United States

Languages

Chinese, English, French, Italian, Japanese and 3 others

INCITE videos and images

INCITE Software - mobile-first platform
INCITE Software - Real time data
INCITE Software - Highly branded interface
View 4 more
INCITE video
INCITE Software - mobile-first platform
INCITE Software - Real time data
INCITE Software - Highly branded interface

Features of INCITE

  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Content Delivery
  • Content Library
  • Content Management System (CMS) Software
  • Course Authoring Software
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Document Management Software
  • For Sales Teams/Organizations
  • Gamification Software
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Access
  • Mobile Learning Software
  • Progress Tracking
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Skills Assessment
  • Social Learning
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • User Management

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SkyPrep specializes in automating and transitioning any aspect of your employee training to an online platform, simply, and painlessly. Learn more about SkyPrep
Easy-to-use cloud-based LMS 100% integrated with a robust authoring tool. Launch your eLearning in just one day with a minimum of fuss! Learn more about iSpring Learn
Solution built to optimize the way companies train their employees, partners and clients.
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Litmos develops corporate learning technology and learning content. We have the leading LMS and a content library that fuels it.
Create, market, and sell online courses, assessments, products, and live classes at scale!

Reviews of INCITE

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5.0
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
13%
Marie-Laurence
Marie-Laurence
HR Advisor in Canada
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great overall learning software

5.0 3 years ago

Comments: Incite has allowed us to elevate our training and development programs for our remote teams. Given that we don't have a big L&D team, Incite makes it easy to create content ourselves and to empower different departments to do so as well. Their support team is very responsive and takes the necessary time to look into and resolve our issues. They have done a very good job of adapting to our internal IT structure and finding ways to customize the integration for us. It's overall a great learning system.

Pros:

It's incredibly easy and simple to create content for Incite. We can create and upload timely content in minutes, or create more elaborate multimedia trainings, in our 2 main languages (English & French). It's also a tool that keeps evolving with us. They are constantly coming out with new useful features (ex. mobile app & most recently Zoom integration).

Cons:

While this is presented as a communication tool, it's really only one-way communication from the system to the users. There is a survey function, which is good but limited to multiple choice answers. We would love to eventually see more functionality around how we can collect feedback or input from our users directly through the platform.

Multimedia Plus Response

3 years ago

Thank you Marie-Laurence for taking the time to submit your review.

Jessica
Operations Manager in US
Hospitality, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Online Learning Management System Advancement

5.0 2 months ago

Comments: Incite has become an integral tool for our brand in maintaining consistency across the nation in systems training and following operations.

Pros:

The ease of use and the team that I work with are extremely responsive and helpful anytime assistance is needed!

Cons:

Some bugs here and there, but that is also to be expected and the team helped us navigate around them.

bill
IT Director, Corporate Systems and Compliance in US
Retail, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Provide the Incite your team needs to succeed

4.0 3 years ago

Comments: Incite started as a Loss Prevention / Security training initiative many years ago but morphed into something that only the visionaries could have imagined. Product release information, technology changes, important company news all followed once managers got comfortable with content creation. This is not Facebook, Pinterest, Insta or Tic-Tok but still Social. Controlled and curated, the information provided will allow your team to succeed all while making sure compliance standards are met and information is provided to those who need it. Suggestion: Appoint someone who can oversee the program as a dedicated resource really helps the system succeed and be adopted.

Pros:

The ability to entice team members to learn and explore your message without the need to force them is key to adopting any learning system. Incite enables all levels of the organization to hear and see the common or custom messaging so critically important in a post COVID world. Easy access, quick lessons and the ability to pick up where you left off makes learning easy and fun. Incite does this plus keeps track of progress for compliance and tracking purposes. Competition across areas also makes this fun.

Cons:

Creating content is the hardest part of any program. The Incite team helps you get started in content creation and posting process. Once rolling, enable many areas of the business to create content and post (with review and approval) videos, info graphs or other information to keep the content relevant, timely and on-brand. Removal of old content to keep the footprint & cost small may be the hardest task.

Multimedia Plus Response

3 years ago

Thanks Bill for taking the time to post a review.

Marcus
Training Manager in US
Apparel & Fashion, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best LMS Out There!

5.0 2 years ago

Comments: In addition to the learning capabilities of the platform we also use it as a communication tool that enables our leadership team to communicate with all associates via video. Engagement and interaction is through the roof due to this ability, vs. just sending out company emails.

Pros:

It's app based, so no loading delays with videos, a fun and interactive platform that engages associates, great backend reporting that makes follow up easy, publishing and creating couldn't be easier, and you can use it anywhere - mobile, tablet, PC, Mac and POS!

Cons:

Anytime there has been a need that the platform did not address the MMP Team has been extremely responsive and have incorporated those needs into the app.

Multimedia Plus Response

2 years ago

Thank you Marcus for taking the time to review!

Jennifer
Director of Performance & Culture in US
Retail, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing addition!

4.0 last year

Comments: The Incite support team is wonderful, we couldn't ask for better partners. They are so easy to work with, extremely responsive, and are committed to making sure we have the best possible experience with their product.

Pros:

Our store teams love Incite. They specifically enjoy being able to receive messages via videos rather than long winded emails. ;) Content and task creation is very simple and user friendly for admins. The ability to track which team members have seen the content is also amazing. Our Regional Managers are so happy with the Task Management tool and said it makes them so much more efficient.

Cons:

Video and image additions can be a challenge for those that do not have the ability to resize their content. Incite has specific size requirements in regards to max file size to be able to upload.

Multimedia Plus Response

last year

Thanks Jennifer for taking the time to review. We're working on auto-sizing of images to match the ease of auto-compression of videos.