What Is INCITE?

INCITE® is a mobile-first communications, training and task management platform designed for the frontline. The platform offers immediate access to information and skills used to increase revenue, improve productivity and help create impactful engagements with customers.

INCITE's Zoom integration allows you to easily track attendance, check for understanding and invite large teams to your meetings. Holistically incorporate Zoom meetings into the learning curriculum.

Who Uses INCITE?

The mobile-first platform for frontline workers in retail, restaurants, hospitality and more. We work with organizations with a few hundred learners to tens of thousands.

Where can INCITE be deployed?

Cloud-based
On-premise

About the vendor

  • Multimedia Plus

INCITE support

  • Phone Support

Countries available

Australia, Brazil, Canada, Chile, Mexico and 2 others

Languages

Chinese, English, French, Italian, Japanese and 3 others

INCITE pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

INCITE does not have a free version but does offer a free trial.

get a free trial

About the vendor

  • Multimedia Plus

INCITE support

  • Phone Support

Countries available

Australia, Brazil, Canada, Chile, Mexico and 2 others

Languages

Chinese, English, French, Italian, Japanese and 3 others

INCITE videos and images

INCITE Software - mobile-first platform
INCITE Software - Real time data
INCITE Software - Highly branded interface
View 4 more
INCITE video
INCITE Software - mobile-first platform
INCITE Software - Real time data
INCITE Software - Highly branded interface

Features of INCITE

  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Compliance Tracking
  • Content Delivery
  • Content Library
  • Content Management System (CMS) Software
  • Course Authoring Software
  • Course Management
  • Course Tracking
  • Customizable Branding
  • For Sales Teams/Organizations
  • Gamification Software
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Access
  • Mobile Learning Software
  • Progress Reports
  • Progress Tracking
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Onboarding & Training
  • Self Service Portal
  • Self-Learning
  • Social Learning
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • User Management

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Reviews of INCITE

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
5.0
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
92%
4
8%
Marie-Laurence
Marie-Laurence
HR Advisor in Canada
Verified LinkedIn User
Retail, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great overall learning software

5.0 last year

Comments: Incite has allowed us to elevate our training and development programs for our remote teams. Given that we don't have a big L&D team, Incite makes it easy to create content ourselves and to empower different departments to do so as well. Their support team is very responsive and takes the necessary time to look into and resolve our issues. They have done a very good job of adapting to our internal IT structure and finding ways to customize the integration for us. It's overall a great learning system.

Pros:

It's incredibly easy and simple to create content for Incite. We can create and upload timely content in minutes, or create more elaborate multimedia trainings, in our 2 main languages (English & French). It's also a tool that keeps evolving with us. They are constantly coming out with new useful features (ex. mobile app & most recently Zoom integration).

Cons:

While this is presented as a communication tool, it's really only one-way communication from the system to the users. There is a survey function, which is good but limited to multiple choice answers. We would love to eventually see more functionality around how we can collect feedback or input from our users directly through the platform.

Multimedia Plus Response

last year

Thank you Marie-Laurence for taking the time to submit your review.

Marcus
Training Manager in US
Apparel & Fashion, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best LMS Out There!

5.0 7 months ago

Comments: In addition to the learning capabilities of the platform we also use it as a communication tool that enables our leadership team to communicate with all associates via video. Engagement and interaction is through the roof due to this ability, vs. just sending out company emails.

Pros:

It's app based, so no loading delays with videos, a fun and interactive platform that engages associates, great backend reporting that makes follow up easy, publishing and creating couldn't be easier, and you can use it anywhere - mobile, tablet, PC, Mac and POS!

Cons:

Anytime there has been a need that the platform did not address the MMP Team has been extremely responsive and have incorporated those needs into the app.

Multimedia Plus Response

7 months ago

Thank you Marcus for taking the time to review!

bill
IT Director, Corporate Systems and Compliance in US
Retail, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Provide the Incite your team needs to succeed

4.0 2 years ago

Comments: Incite started as a Loss Prevention / Security training initiative many years ago but morphed into something that only the visionaries could have imagined. Product release information, technology changes, important company news all followed once managers got comfortable with content creation. This is not Facebook, Pinterest, Insta or Tic-Tok but still Social. Controlled and curated, the information provided will allow your team to succeed all while making sure compliance standards are met and information is provided to those who need it. Suggestion: Appoint someone who can oversee the program as a dedicated resource really helps the system succeed and be adopted.

Pros:

The ability to entice team members to learn and explore your message without the need to force them is key to adopting any learning system. Incite enables all levels of the organization to hear and see the common or custom messaging so critically important in a post COVID world. Easy access, quick lessons and the ability to pick up where you left off makes learning easy and fun. Incite does this plus keeps track of progress for compliance and tracking purposes. Competition across areas also makes this fun.

Cons:

Creating content is the hardest part of any program. The Incite team helps you get started in content creation and posting process. Once rolling, enable many areas of the business to create content and post (with review and approval) videos, info graphs or other information to keep the content relevant, timely and on-brand. Removal of old content to keep the footprint & cost small may be the hardest task.

Multimedia Plus Response

2 years ago

Thanks Bill for taking the time to post a review.

Fred
Head of Retail - North America in US
Retail, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

INCITE gives insight into training

5.0 last year

Comments: Our overall experience with INCITE has been excellent! The support team is amazing and is there to help every step of the way. As new features are added to the INCITE platform, the support team always reaches out to introduce us to the new features so we can begin using them right away.

Pros:

INCITE has given us visibility to our training programs right down to the associate level. We can now track compliance across the organization and monitor progress and success.

Cons:

We currently do not use the automated feature to feed our employee file from our HR system, but INCITE does support it.

Multimedia Plus Response

last year

Fred thank you for taking the time to review!

Janet
Janet
Senior Director, Store Operations and Communications in US
Verified LinkedIn User
Retail, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Software for Training and Communication

5.0 2 years ago

Pros:

The software was a great one stop shop for all of our training needs. It is very easy to use and the teams loved it. It was not only great for distributing information to every associate in the organization, but we were able to asses their comprehension of the material as well. The software was easy to implement and was compatible with our systems. The team at MMP always went above and beyond to help us solve any issues that we encountered.

Cons:

We did not have any difficulties utilizing the software.

Multimedia Plus Response

2 years ago

Thank you Janet for taking the time to review!