Qooper

Exactly what you need. Nothing more, nothing less.

Comments: What I like most about Qooper's mentoring software is how straight forward it is. It has all the functions you need. Nothing more, nothing less. Especially for mentors and mentees, the software is very user friendly. Next to that, it is easily manageable as an administrator as well. All the questions that might arise during the usage of the software can be easily answered by the many instruction video's Qooper offers, which saves you a lot of time. Last but not least, Qooper's customer support is excellent. I liked the fact that before having a demo, you could already explain your need and wants, which were dealt with in the demo. This personal approach was much appreciated by me and my colleagues. I look forward to starting our mentoring program and collecting our first results in the coming months!

Pros:

- Very user friendly; - Great customer service; - Easy to join as a mentor/mentee; - Professional design; - Easily adaptable to your own needs and wants.

Cons:

- Haven't found any cons yet.

Alternatives Considered: MentorCity, MentorcliQ and Mentornity

Reasons for Switching to Qooper: The user-friendliness of the software. Next to that, Qooper's communication is very straight forward and clear.

An AI mentoring platform that is a step above the competition

Comments: Aside from the platform itself (which is exceptional), working with Qooper has been one of the best HR/OD - Platform partnerships I've ever had. Our CSM Ipek has been an exceptional resource from early conversations, through configuration and deployment. She has also been an exceptional resource in terms of responding to queries, offering advice and guidance and keeping in touch in relation to new features and developments. It has been an absolute please to work with her over this past year.

Pros:

The AI matching feature was a big seller. Although we were going to be starting small, we knew from the outset we wanted the ability to offer mentoring opportunities to our global team, having a system which lifted this 'burden' when managing any mentoring program with many users was critical. It's proven to be the right choice for us in terms of its ease of deployment, applications of use, ease of customisation and deployment.

Cons:

There are probably some additional admin features I would love to see now that we've been using the platform for a while, however, our CSM has been extremely open to our feedback and suggestions.

Alternatives Considered: StellarUp, MentorcliQ, Together Mentoring and PushFar

Reasons for Switching to Qooper: Three simple reasons:- THE TEAM 100%. The initial conversations were focused on listening to and understanding our specific needs and objectives before tailoring a demo and proposal that addressed those directly - with advice on how we could grow and develop our mentoring with Qooper, not just providing a general demo/overview and a pushy sales pitch- The AI matching functionality (in addition to the platform itself, which was way ahead of the competition in terms of its UX and adaptability)- Cost (we demoed another platform with hardly any of the same features, had a poor/dated interface and received a proposal x2 the cost of Qooper).

review

Comments: It's been ok so far

Pros:

I like the idea, but more support around setting up would be helpful

Cons:

lots of tailoring needs, that are not very easy to work through

Starting a Mentorship Program? Please check out Qooper!

Comments: Great experience. Our Implementation specialist, [sensitive content hidden] has been absolutely amazing. She is super responsive and always willing to help. She made the implementation a breeze and continues to check in with us to make sure things are going well. On top of having a great point of contact, the system has everything you need to implement a mentorship program. If you are a small team trying to get a program off the ground, this is a great solution.

Pros:

Easy to implement. Easy to use. Easy to learn as an administrator. Straightforward user interface for mentors and mentees. You can modify things specific to your company and program but honestly, most of it is set up in a way that would likely need minimal adjustments.

Cons:

Once a mentor and mentee are matched...regardless if they continue or end their relationship mid program, the system will still send out meeting reminders. I know Qooper is working on solving this so I don't expect this to be a problem long-term.

Brilliant Decision to Switch to Qooper

Comments: Our overall experience has been excellent. The customer service is extraordinary and attentive whenever we needed assistance. We have grown our program 10 fold thanks to switching over to Qooper and our members have nothing but positive experiences using it, I very rarely get users reaching out to me needed help or having issues.

Pros:

Ease of use for both the user as well as the admin. Our membership normally needs extra assistance with instructions on enrollment, however, with Qooper, I have not needed to provide extra guidance, instructions, or videos, which has saved us admin time. Difficulty enrolling is no longer a reason for users not joining the mentoring program.

Cons:

If I had to name one thing, it would be the inability to have video chats within the software. There is a work around, where the users schedule a video call within the software so the session can be tracked but they can't hold the meeting within the platform.