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Who Uses Ideta?
We serve companies that want to leverage conversational AI without all the usual hassle. The use cases are very varied, from HR to IT and marketing. Imagination is the limit.
What Is Ideta?
Ideta enables companies to develop their own chatbot/voicebot without coding.
You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc.
You can connect to any software via API with no coding.
You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.
Ideta Details
Ideta
https://ideta.io/
Founded 2017
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Starting price
Free Version
Free Trial
Ideta deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Chat
Deployment
- Cloud, SaaS, Web-based
Training Software
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Ideta Features
Conversational AI Platform Software
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts / Escalation
- Auto-Responders
- CRM Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Drag & Drop
- Email Management Software
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture Software
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Pre-Configured Bot
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition Software
- Speech Synthesis
- Surveys & Feedback
- Third Party Integrations
- Visual Analytics
- Workflow Management Software
Live Chat Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM Software
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management Software
- Content Management System (CMS) Software
- Customer History
- Customizable Branding
- Document Storage
- Drag & Drop
- Email Management Software
- File Management
- File Sharing Software
- File Transfer
- Geotargeting
- Interaction Tracking
- Live Chat Software
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Progress Tracking
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Search/Filter
- Single Sign On Software
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Conferencing Software
- Website Visitor Tracking
- Workflow Management Software
Social Media Management Software
- @mentions
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automated Publishing
- Automated Scheduling
- Brand Tracking
- Calendar Management
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customer Engagement Software
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Visualization Software
- Drag & Drop
- Engagement Tracking
- Filtering
- Image Library
- Keyword Tracking
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Management
- Multi-Channel Marketing
- Post Scheduling
- Real Time Analytics
- Real Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Sentiment Analysis
- Social Advertising
- Social Media Integration
- Social Media Monitoring Software
- Social Performance Management
- Social Promotion
- Tagging
- Template Management
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Workflow Management Software
Ideta Alternatives
More Ideta alternatives
Ideta Reviews
Read all 11 reviewsAlexandre C.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019-12-23
"I am a chatbot dev now"
Comments: Swift support!
Pros: Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines
Cons: The discussions are not sorted in a logical order, yet
Vendor Response
by Ideta on 2019-12-31
Thx Alexandre ! We'll try to keep you a happy customer.
- Reviewer Source
- Reviewed on 2019-12-23
Sylvie S.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019-12-23
"Simple and efficient"
Comments: Very short implementation time, a team that responds very quickly to our requests, immediate adoption of our employees
Pros: Very simple back office management, a small team, which always responds quickly
Cons: For the moment, nothing ; no problem encountered in setting up
Vendor Response
by Ideta on 2019-12-31
Thx for this review ! Glad we could be useful !
- Reviewer Source
- Reviewed on 2019-12-23
Youness B.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019-12-23
"Ideta review"
Comments: we were solving acces management to our headquarter
Pros: its easy and self service chatbot plateforme for creating chatbots
Cons: some software buggs during the production
Vendor Response
by Ideta on 2019-12-31
Thx for helping us making this product better.
- Reviewer Source
- Reviewed on 2019-12-23
Léonard B.
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-07-15
"Mon utilisation d'IDETA"
Pros: Simplicité d'utilisation, service client réactif, mises à jour fréquentes
Cons: Je n'ai pas noté de point faible particuliers.
Vendor Response
by Ideta on 2021-07-18
Thanks for that review !
- Reviewer Source
- Reviewed on 2021-07-15
Lao-dja-songdou T.
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Customer Support Software
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019-12-23
"Chatbot project for TALAN"
Comments: Flexible software, powerfull and easy to use... very good
Pros: It allows to build more effectively and with some ease pretty everything we want around a chatbot
Cons: We don't have the possibility to stock more than one entitie from a statement to a list...
Vendor Response
by Ideta on 2020-01-13
Thx ! Great to be of use.
- Reviewer Source
- Reviewed on 2019-12-23
