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Theralytics
What Is Theralytics?
Theralytics is a comprehensive practice management and data collection software tailored for Applied Behavior Analysis (ABA) providers. Key features include efficient billing, data collection, payroll & scheduling systems, alongside robust documentation management. It offers an affordable and user-friendly interface, catering to both solo practitioners and larger practices. Theralytics complies with HIPAA guidelines, ensuring the highest level of data security and privacy for sensitive client
Who Uses Theralytics?
Theralytics is an end-to-end solution tailored for ABA therapy providers, offering document management, mobile access, reporting, and comprehensive administrative tools in a user-friendly interface.
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Reviews of Theralytics
Bright Minds is grateful for Theralytics!
Pros:
Flexible scheduling, on-time meetings, accurate and clear data taking systems. Easy to reach support and billing team.
Cons:
It works best on Google Chrome. Some of us use MacOS Safari.
Great tool with lots of potential
Comments: Overall, I think it is a good product and it is user friendly.
Pros:
I enjoy how Theralytics is able to keep most tools I need as a behavior analyst within one app. For example, I am able to manage my schedule, view client progress, develop graphs, and review clients demographics.
Cons:
Sometimes the mobile application glitches. I also don’t like the new setting for “mastery criteria”
Theralytics Response
3 months ago
Hi Claudia, Thank you for sharing your experience with Theralytics! We're glad that you find it user-friendly and that it provides the tools you need as a behavior analyst, all in one place. We appreciate your feedback on the mobile app glitches and the new mastery criteria settings, and we’re continuously working to improve these areas. Your input is really valuable as we enhance the platform to better meet your needs! - Theralytics Team
Adjustments are easy!
Comments: I've been using Theralytics to complete the schedules for the company that I work for the past two months. I have found that adjusting the schedules is extremely user friendly.
Pros:
I like the ease with which you are able to adjust client schedules.
Cons:
I would like to be able to type out the date instead of using a drop down menu.
Peak Behavioral Services Inc
Pros:
The amazing support that the leadership provides their customers
Cons:
Features are new and developing but are constantly being added
Theralytics Response
5 months ago
Hi Karem, Thanks for the review! We're thrilled to hear that our team has been helpful to you and your agency. We understand that it can be confusing and overwhelming to re-learn how to use the platform when new features and developments are implemented. However, we want to reassure you that if you have any questions or concerns regarding Theralytics, you can always submit a ticket and our team is more than happy to support you! We appreciate your feedback and we want to thank you again for choosing Theralytics!
Alternatives Considered:
Thank you Theralytics!
Comments: T would highly recommend Theralytics. Their timeliness and communication is phenomenal with responding to our inquiries and questions. Also the convenient use of Theralytics and their practice management system, combined with their clinical aspects and then the efficiency of their billing system all is one has made running our start up practice possible as a BCBA start up practice and having to play many different roles. The affordability compared to other providers is also unmatched for the type of service they provide. So far, we have no experienced any outage since we started using them almost a year ago.
Pros:
The costumer service team has always been exceptional at responding to our requests.
Cons:
Data collection for behavior recording and skill acquisition is robust and can be complicated for the RBTs.
Theralytics Response
3 months ago
Hi Nackyana, Thank you so much for your amazing review! We’re thrilled to hear that Theralytics has been such a valuable tool for your startup practice. It’s wonderful to know that our customer service, affordability, and all-in-one management system have helped simplify the many roles you juggle. We’re also grateful for your feedback on data collection, and we’ll keep working to make it even more intuitive. We truly appreciate your support and trust in us! - Theralytics Team
Alternatives Considered:
Easy to use software
Comments: Since day one the admin team listened to my feedback and worked to implement better training. This enabled me to better train other staff members. I'm extremely appreciative of the time taken to help me better understand the software which has led to a great experience. I'd say at this point I'm very pleased.
Pros:
As an early adopter I was responsible for understanding how to use the admin features such as adding staff, adding my schedule, and completing appointments. I enjoyed these features because I have used several softwares before and it was not as straightforward. The team listened to my feedback and I appreciated this most when working with them.
Cons:
At the time they did not have a lot of features, but this seems to have changed a lot. I would like to have more admin features on the mobile app in the future.
Theralytics Response
5 months ago
Hi Tajamal, We're thrilled to hear that our team has been responsive to your inquiries and that training has consistently helped you and your staff. We’re glad that you found our admin features straightforward and we appreciate you pointing out how we've improved since you first joined. Our team would love to review any specific features you were looking for as we work on increasing our mobile app functionality. If you have any further questions or suggestions regarding the admin features, please don't hesitate to reach out, and we’d be happy to support you. Thanks again for choosing Theralytics!
Alternatives Considered:
LOVE IT!!
Comments: I highly recommend it. The best in the market and the most affordable.
Pros:
User friendly and it has great features. Honestly, their billing is amazing. The prices are the best in the industry. I am very happy. I was with them for about three years, and I will never change them.
Cons:
Sometimes the app might not synch in time.
Theralytics Response
5 months ago
Hi Shaden, Thank you so much for this awesome review! We’re very happy that we’ve been able to create a user-friendly platform for you and your staff over the last 3 years. Your time and experience with Theralytics genuinely mean a lot to us. Our team is actively improving the connection between the mobile app and web browser functionality and we appreciate you mentioning the sync time. If you have any additional questions or suggestions, please do not hesitate to reach out, and we can review your inquiries together. Thanks again for all of your support!
Alternatives Considered:
We Love Theralytics!
Comments: The implementation was easy, and their customer service is the best! We are glad we made the move to Theralytics!
Pros:
Ease of scheduling Billing/Collection Service Financial Reporting/AR Management Data Management Integration Customer Service
Cons:
Mobile App Utilization Tracking Client Invoicing
Theralytics Response
10 months ago
Hi Kerry, Thank you for your wonderful review! We're delighted to hear that Theralytics' ease of scheduling, billing, and comprehensive financial and data management features have positively impacted your experience. We appreciate your feedback in regard to your mobile app experience, utilization in tracking, and client invoicing, and our team will be reaching out directly to discuss further. Your satisfaction and the ease of your implementation process are our top priorities, alongside providing exceptional customer service. Choosing Theralytics for its functionality and cost-effectiveness means a lot to us, and we're excited to continue supporting your success! Theralytics Team
Alternatives Considered:
VP of Behavioral Health and Clinical Services
Comments: Excellent! We are expanding the services that our company contracts with Theralytics to provide.
Pros:
User friendly and fast response time for support.
Cons:
I cannot identify anything for this category.
Great app would recommend
Comments: Overall my experience with theralytics has been positive and easy to use.
Pros:
What i like most about theralytics is the easy to navigate tabs.
Cons:
Theralytics is hard not to love, but one thing i can think of is how my saved data is not able to be edited.
Theralytics Response
3 months ago
Hi Amber, Thank you so much for sharing your experience! We're thrilled to hear that you’re finding Theralytics easy to navigate. Your feedback about editing saved data is incredibly valuable, and we're always working on ways to enhance the platform. We’re committed to making sure it meets your needs, and your support means a lot to us. If you ever have additional suggestions, don’t hesitate to let us know. We're here to help! - Theralytics Team
Alternatives Considered:
Excellent Service
Comments: I’ve had a wonderful experience and I am so happy to work with the company. As a new small business owner, they’ve made my experience with billing, data collection, and practice management a breeze. I look forward to continuing to work with them.
Pros:
The software is easy to use and works on all devices. I’ve found it easy to train new employees on it. It also streamlines most of our services and provides a central location for everything.
Cons:
Occasionally, the app for the phone/tablets will glitch or run slow.
Theralytics Review
Comments: The overall experience has been wonderful with Theralytics. Time spent on billing has decreased. Time spent checking on completed schedules has decreased. These decreases have lead to an increase in time I can spend with clients.
Pros:
This software is so easy to use. It’s a simple process to add clients, workers, and insurance. The color coded schedule makes it easy for me to see what is going on in a week's time. It was really important to me that my line therapists be able to account for their sessions on their own without me having to track them down. This software has made it so simple for them to account for sessions, whether completed or canceled. Also, the support I received from inquiry to actually using the system has been excellent.
Cons:
Nothing at this point. My experience with Theralytics has been great.
Alternatives Considered:
Great Software that combines data collection, scheduling and billing all in 1.
Comments: So far I have had a great experience - customer service is great and easy to reach.
Pros:
I like the simplicity of the platform and my staff have reported the same - easy to navigate between schedules and data collection.
Cons:
The data collection process can be a bit more streamlined. The session note platform should also be customizable to fit the needs of the practitioners.
Terrific Software
Comments: It has been a great experience working with Theralytics. Their team comprises highly skilled professionals who are knowledgeable in their field and committed to providing excellent service and support. They invested the time to comprehend our specific requirements and customized solutions that surpassed our expectations.
Pros:
The system is highly intuitive and easy to navigate.
Cons:
Please simplify the process of adding authorizations.
Theralytics Response
9 months ago
Hi Valerie, Thanks a ton for the awesome review and the helpful feedback. We're happy you enjoyed our software and the top-notch service from our team. We've taken your suggestion and will evaluate how to improve our process for adding authorizations. Our commitment to understanding and exceeding client expectations remains our top priority. We appreciate your trust in Theralytics and look forward to delivering continuous improvements and exemplary support! - Theralytics Team
Theralytics
Pros:
I like the ease of use. The customer support is also great.
Cons:
Therapytics often has glitches, and appointments get deleted.
Theralytics Response
7 months ago
Hi Jessica, Thank you for sharing your feedback with us! We're happy to hear that you appreciate the user-friendly nature of our platform and the responsiveness of our customer support team. We regret any challenges you've experienced with system performance. Our Customer Success Team is already looking into this matter and will reach out to assist you further. We're committed to continuously improving our services to meet your needs. - Theralytics Team
Bri's Theralytics Review
Comments: My experience with Theralytics has been so great with communicating my daily tasks to my BCBA
Pros:
The simplicity and accuracy of the Theralyricsmakes my daily tasks so much easier.
Cons:
I don't like that I can't see what I turn into my BCBA.
Theralytics Response
3 months ago
Hi Bri, Thank you so much for sharing your experience with Theralytics! We’re thrilled that the platform has made your daily tasks easier and more accurate. Your feedback about not being able to see what you submit to your BCBA is very helpful, and we’ll definitely keep it in mind as we continue improving the system. We're grateful for your support and always open to more suggestions! - Theralytics Team
1 year use
Comments: This has helped us grow our ABA program and be able to efficiently bill and get claims back quickly. We do not use Theralytics for data collection but plan to explore this in the future. Overall, scheduling and billing have been simple and straight forward and make things go much smoother on the business end of things.
Pros:
Overall easy to use, staff was able to learn quickly on how to input and submit session notes. Their customer service is super responsive and we can usually get help on an issue same day. If they are unable to resolve an issue, they are quick to have the team on it and schedule calls accordingly to get the issue taken care of.
Cons:
The start up was a little challenging and could have benefitted from additional training up front on all of the features. The scheduling piece is still a little clunky in terms of overall efficiency, mostly when trying to look at multiple schedules at a time.
Theralytics Response
2 years ago
Hi Alyssa! Thank you so much for taking the time to share your experiences with our software over the past year. We're thrilled to hear that your staff found the software easy to use and that our customer service team was able to promptly assist you. Our priority is ensuring our clients feel supported, so it's fantastic to hear that we've been able to deliver on that commitment for you. We acknowledge your feedback about the initial setup process and the experience with our scheduling feature. We are always striving to improve, and your feedback is invaluable to us. As part of our continuous improvement efforts, please feel free to email [email protected] to schedule a time to provide additional training materials to help new users navigate the software more easily. We hope that exploring Theralytics for data collection in the future will bring additional benefits to your organization. We're pleased that we've been able to make your business operations smoother and look forward to continuing to serve you. Thank you again for your review and for your trust in our software and service. We appreciate your business and your input, which helps us to better serve you and others. Best regards, Customer Success Team
It is fairly good
Pros:
Easy to use an responsive staff and software.
Cons:
Could use more quality of life features
Theralytics Response
5 months ago
Thank you for the feedback! We're happy to hear that you find our platform easy to use and we'd love to know more about the quality-of-life features you think would make things even better. You can always reach out to our team by submitting a ticket and we would be happy to review any specific suggestions you may have for us. Thanks again for choosing Theralytics!
Highly recommend!
Comments: Customer service is prompt to address any concerns, and their billing services have been helpful in solving problems that have arisen.
Pros:
Product does what is described efficiently and effectively. Great customer service.
Cons:
Progress tracking could be streamlined; perhaps having data display for the past month when selecting a given program without needing to additionally select date ranges and types of graphs.
Spectacular program and team!
Comments: the most important component from my end has been the customer service and the rapport I have the the management team. The fact that I am able to get in touch with someone right away and get all the answers I need in a very prompt manner has made a significant impression on my end. I'm a clinician, who wants to be a clinician. I do not want to have to worry about billing, and scheduling, and the busy work that is not very clinical. The Theralytics team, along with the software have made learning a lot of the back office processes very easy. I am in regular contact with [SENSITIVE CONTENT HIDDEN], with random and weird questions and scenarios and he has always been able to answer my questions and support me in the process or get me in touch with someone in their team to support me.
Pros:
From day 1, from the first interview with them reviewing the platform, EVERY single question has been answered with respect and virtue. As a small practice, the Theralytics team has been able to guide me and support me with a lot of the questions and concerns. Not only does it come with great and prompt customer service, they platform is very easy to use. both for the experienced clinician that has experience with multiple platforms, and the newest member of the team with no experience at all.
Cons:
The data collection/reporting component is improving. This is not a complain at all, specifically because they are very receptive to the feedback given and support accordingly.
I wish we would have chosen them first. Scheduling to data collection to billing-we use it all
Comments: Customer service is quick to respond and hop on a zoom to help fix anything or answer and questions. We were spending so much money on our other practice management software and didn not get the same return on billing or overall service.
Pros:
Their upfront data pull made the hassle of switch softwares much more bearable. I love the easy of use and the geofencing, mobile features for my staff in the home and schools.
Cons:
We would like to make custom intake forms, it is an extra cost
Alternatives Considered:
User friendly software and great support team
Comments: Overall we have received quality support and enhanced our systems using an affordable service. Other platforms we have tried have been cumbersome, difficult to train on, and/or completely unaffordable for a small business. While Theralytics still has some adjustments to make that could make our overall user experience better, we do recommend this product.
Pros:
Our team enjoys how easy the system is to utilize for scheduling, session notes, and authorization tracking. It allows us to complete the majority of our practice management needs within one platform that is reasonably priced. The support team has been incredibly helpful, is very responsive, and willing to hear feedback about how their product could be improved.
Cons:
We find that there are still many limitations within the data collection and graphing portions of the software. We are aware that more features are coming in the future, but for now this limits our ability to efficiently program for our current clients.
Amazing Product, Even Better Service
Pros:
Theralytics has played an essential role in allowing our therapists to track our clients progress, and creating individualized goals that represents exactly where our clients are. It is so detrimental to have goals that fit our clients exact needs. We appreciate the ability to type in the goals as they need to be versus pre-populated goal banks that may not always fit exactly what the goal is. Theralytics understanding of what the client, therapists and payors need to be successful is evident in navigating the platform. There isn’t another online platform we have found easier to navigate and execute daily tasks (i.e., scheduling, billing, note writing, data collection).
Cons:
One barrier we have found is data collection not having an embedded curriculum (i.e. PEAK or VB MAPP).
Great Product
Pros:
Theralytics is fantastic! We use it for client and staff schedules. It’s easy to use and the stomper service is wonderful
Cons:
One change I would like to add is to be able to change appointment colors based on who is providing the session
All in one solution
Comments: Very satisfied with the system. I use it for data collection, client record management and their billing/collection services. All in one place.
Pros:
If you are a startup, I highly recommend Theralytics. It’s easy to launch, very user friendly, and cost effective.
Cons:
I wish it had more customizable reports but not a big deal.
