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Attentive
Attentive Overview:
What Is Attentive?
Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue.
We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack.
Learn more about our free 30-day trial.
Who Uses Attentive?
We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment.
Where can Attentive be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 108 reviews
Reviews sentiment
Positive
98%
Neutral
1%
Negative
1%
Starting Price
Not provided by vendor
Free trial
About the vendor
- Attentive Mobile
Attentive support
- Phone Support
Countries available
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Canada, United States
Languages
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English
Features of Attentive
Other great alternatives to Attentive
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Top rated features
SMS Messaging
Scheduled Messaging
Top rated features
Mass Texting
Scheduled Messaging
Top rated features
2-Way Messaging
Message Personalization
Top rated features
Contact Management Software
Mass Texting
Top rated features
Activity Tracking
Customizable Fields
Top rated features
Alerts/Notifications
SMS Messaging
Top rated features
Message Personalization
Scheduled Messaging
Top rated features
No features have been rated by reviewers for this product.
Top rated features
Email Campaign Management
Reporting/Analytics
Capterra verified reviews for Attentive
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Overall rating
Based on 108 reviews
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Bill
Principal Owner in Canada
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1-5 months
"It's doing ok, can see improvement needed"
January 19, 2025
Its ok not too bad but as a startup, I wish there was more integration.
Pros:
I like the fact it can help us automate things in marketing and help us grow by controlling SMS and email going out. It has AI as well which is life changer.
Cons:
its growing fast and got a lot of product to choose from so makes it more complicated
Reviewer Source
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Stephen
Co-Owner in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
"A great platform for SMS"
January 16, 2026
New
Happy with all the features they offer, the price point is competitive, and the support is top-notch.
Pros:
It was really easy to learn, and the layout was very intuitive. Support was amazing, and if we ever had a question or a glitch, we could get it handled almost immediately through live chat. We also never had issues with segmentation and delivery. And when building campaigns, you have an AI block that helps you come up with more creative language.
Cons:
We used it as a standalone sms program, so integrating with our email platform and trying to navigate who does what where added some time and difficulty.
Reviewer Source
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Sarah
Owner in US
Apparel & Fashion, Self Employed
Used the Software for: 6-12 months
"Attentive text messaging service helped my business to an extent"
September 11, 2024
Overall they were helpful but i had so many technical issues that i ended up not being able to properly use the service to it's fullest potential
Pros:
I enjoyed the automated cart reminders and text alerts and text blasts
Cons:
I didnt like the pricing, and their landing page to sign up for texts was awful
It wouldnt finalize the sign up for text alerts if the customer clicked the landing page from facebook
Reviewer Source
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Alec
Sales Manager in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 1+ year
"Attentive is the best in the market"
October 8, 2024
Great overall experience. Got the job done and gave us the tools we needed to be able to make successful business decisions when running marketing campaigns.
Pros:
Easy to use and gave our team all of the data to be able to send SMS marketing messages and successfully segment to the right audience and track KPIs that were important to us.
Cons:
No real downside to Attentive other than it being more expensive compared to some of their competitors.
Reviewer Source
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Justin
Director of Ecommerce in US
Apparel & Fashion, 201–500 Employees
Used the Software for: 6-12 months
"Value with unique features"
May 17, 2024
Pros:
Attentive is a great product with a solid offering. We love the audio message functionality
Cons:
Wish it integrated with more platforms.
Reviewer Source
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