MYOB Advanced Business

Myob aAdvanced, a complete business solution.

Comments: My experience in using MyOB Advanced is great. I'm dealing with customer services and Human Resources works. MyOB Advanced helps me and my company to be more responsible and gives more measurable and satisfied services to our workers and clients.

Pros:

MyOB Advanced offers a lot of modular but integrated accounting functionities, easy to use and comes with real time cloud base activities. You can accomplish any accounting tasks that deal with your team and clients anywhere and anytime.

Cons:

MyOB Advanced ease complications of any accounting system, that's why the UI design should developed to be more intuitive and user friendly.

Very Capable Accounting software

Pros:

I am able to extract data very easily through Odata and have been able to set up useful API integrations with other software. It is also easy to create my own reports using Generic Inquiries. These work very similar to how a pivot table works and I am able to customize to bring in the data fields I want to see.

Cons:

Sometimes being a proper accounting software i find some users find it difficult to understand and are overwhelmed by the features. However if being used by an accountant and with consultation with MYOB customer service this can be overcome to make reports and data points that all users can find useful.

Disaster - 12 months of onboarding, training and workflow concepts we could not go live.

Comments: Not that great.... we spent 12 months of training, delayed going live because the inventory warehousing module didn't productively handle once of imports which needed to be allocated to Service Orders or Sales Orders. To make the system work over 400+ additional hours of customisation would be needed to allow picking slips on Service Orders, Batch customer driven backorders for weekly supply orders, sync up equipment management with service management, but the one thing that stopped going forward was the warehouse receivable process that was so underdeveloped it needed a complete revamp. None of this was picked up during the first few weeks of scoping the required workflow. On the 11th Month we decided to call it a day as the additional cost was 200% more than what we first expected. MYOB pulled the EULA and said we must keep paying up to 18 months of user subscriptions even though the product sold was not fit for purpose.

Pros:

Our business Equipment Dealership, import, sell and offer aftersale care over the life of the machine, some projects, we needed a project management module that our Dealer Management System did not provide, MYOB ERP Advance looked to have everything we needed. Added benefit was an upgrade to our AP & AR and payroll.

Cons:

In the Automotive & Equipment industry, inventory management is the backbone of the company, repairing vehicles and machinery always requires an accurate and easy functioning warehouse. Unfortunately, MYOB ERP Advanced "Acumatica" hasn't worked this industry out. The receivables and release to customers for imported one-off or low-volume replacement parts as a very awkward workflow that is counterproductive unless you spend a lot of $$$$ on customisation. If you are an importer that requires a customer-driven backorder out-of-stock resolution workflow, I suggest not looking at MYOB ERP Advanced.

Good Accounting Software with Good Support

Comments: The software is reliable and does the job. It doesn't have fancy reporting or an amazing user interface but it's got everything you need. MYOB responded well to the changes needed for STP reporting, JobKeeper payments and Government Grants.

Pros:

Good, reliable software for accounting and payroll. Integrates well with our timesheet and rostering App (Deputy). Product support is generally very good and has extended hours.

Cons:

A few things are not very intuitive, eg I wanted to run a report showing how much we've spent with a certain supplier over the past year. The information wasn't where you'd expect it (in their card file). There are a couple of ways to get this info but I had to call support to find out. Also, we don't typcially generate invoices but when I needed to do one, I found it quite difficult to format it how I wanted it and to find out how to provide bank details instead of credit card info for payment.

An All in One Accounting Product

Comments: My overall experience with MYOB Advanced is its a great feature packed product which can be priced correctly.

Pros:

The thing I like the most about MYOB Advanced is its ease of use and vast feature set. The Cloud base feature is very helpful.

Cons:

The thing I like the least about MYOB Advanced is its pricing, which can be reduced. Also, for a new customer, it is very overwhelming with all the features and mostly require a training to get hold of.