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What Is Trolley?

Trolley (formerly Payment Rails) is an API-first mass payouts automation platform. Trolley provides end-to-end support for your AP process that includes a white-labeled collection of supplier and partner banking/W9/W8 details, a simple API, and a dashboard to send payments to anyone in over 200 countries in their local currency with an approval process, and 1099/1042 tax-file preparation.

Who Uses Trolley?

We provide solutions to companies with medium/high-volume accounts payables such as Influencer Marketing Platforms/Agencies, Affiliate Networks, Freelancer Marketplaces, and Sharing Economy platforms.

Where can Trolley be deployed?

Cloud, SaaS, Web-based

About the vendor

  • Trolley
  • Located in Toronto, Canada
  • Founded in 2015
  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Germany, Ireland and 3 others

Languages

English

Trolley pricing

Starting Price:

US$49.00/month
  • Yes, has free trial
  • Yes, has free version

Trolley has a free version and offers a free trial. Trolley paid version starts at US$49.00/month.

Pricing plans get a free trial

About the vendor

  • Trolley
  • Located in Toronto, Canada
  • Founded in 2015
  • Phone Support
  • Chat

Countries available

Australia, Canada, France, Germany, Ireland and 3 others

Languages

English

Trolley videos and images

Trolley Software - Dashboard
Trolley Software - Track Payments
Trolley Software - Track Recipients
Trolley Software - Recipient Profile
Trolley Software - Tax Compliance Center
View 5 more
Trolley Software - Dashboard
Trolley Software - Track Payments
Trolley Software - Track Recipients
Trolley Software - Recipient Profile
Trolley Software - Tax Compliance Center

Features of Trolley

  • Activity Dashboard
  • Affiliate Management
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Cash Management
  • Customizable Branding
  • Document Management Software
  • Email/Online
  • Fraud Detection
  • Invoice Processing
  • Multi-Currency
  • Real Time Data
  • Reporting & Statistics
  • Vendor Management Software

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Reviews of Trolley

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.9
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
24%
3
6%
Jordan S.
Jordan S.
Chief Financial Officer in Canada
Verified LinkedIn User
Construction, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Active Client - Construction Marketplace

5 3 years ago

Comments: I am happy with how Payment Rails has assisted in the growth of our company. The reliability of funds being deposited into our customers accounts on a weekly basis has only being getting better. After a few rough weeks with payment batches being delayed, the Payment Rails customer success managers have really stepped up and made sure those issues didn't repeat themselves.

Pros:

Ease of use for our customers to log their direct deposit information through the PR plugin, CSV upload for payout to customers (no more manual logging of individual's payout), and (now most recently) customer access to view pay history.

Cons:

Inability to know if funds have been deposited or not into a client's account. Which is a universal issue on all payment platforms.

Verified Reviewer
COO in U.S.
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

PR supported us through many transitions and every step of the way

5 3 years ago

Comments: Overall, our experience has been great. The team is responsive and supportive to our many demands and questions. They're knowledgable and always eager to help. They've updated things and helped us address issues. Great group of folks that go above and beyond to help us get started - I highly recommend their services.

Pros:

Payment rails makes payments easy with a robust API that works across borders. They also handle tax compliance and have a knowledgable team that's always ready to help. They've helped us multiple times throughout the two years we've been working together. We went from being a customer (and a demanding one!) to a partner who's constantly referring leads. It's been a long ride but PR really stuck with us and helped us through thick and thin. Work with them if you have a chance!

Cons:

Compliance but it's really not their fault. Financial services is a regulated industry. PR did what they could but compliance requirements are unique by industry. If anything, we're very grateful to PR for helping us through the legal whenever possible.

Alternatives Considered: Payoneer

Reasons for Switching to Trolley: It was a no brainer - while Payoneer and Tipalti told us no or asked us to do all the heavy lifting, PR was there to help support our business and get the feature off the ground. While we were still stuck on calls trying to get some API documentation from Payoneer and Tipalti, Payment Rails got us going with a sandbox account and we were building within a week or two and explained things in a way that we understood.

Gilles Y.
CTO in Cambodia
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Good but can become better !

3 3 years ago

Pros:

The features like the tax form or the widget !

Cons:

Reliability, we still find bugs but their customer support is on top to fix them

Verified Reviewer
Revenue Operations in Canada
Verified LinkedIn User
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great system - easy to use!

4 3 years ago

Comments: We pay content creators at mass and Payment Rails helps us do so easily.

Pros:

Super easy to use and the interface is very customer friendly. The customer support team is very friendly and helpful.

Cons:

We were a beta customer and experienced a lot of hiccups in the beginning. There were many issues with payments not being received on time or not sending but over time, we were able to iron out these issues as the product got better.

Jonah C.
Jonah C.
Director in Canada
Verified LinkedIn User
Music, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool for sending payments across the globe

5 7 months ago

Comments: We saved time using Payment Rails compared to our previous methods, and also solved challenges sending payments to more countries across the world (which was really important as our online lesson offerings scaled up to include students and teachers in more countries).

Pros:

Once set up, it was easy to use. Dashboard/interface is great and user friendly. The API met our needs to integrate with existing systems, and automate our payout process.

Cons:

We weren't able to integrate PayPal. This was due to limitations on PayPal's side for non-US PayPal accounts, though it would have been helpful to have more transparency/support from Payment Rails with this during the sales pitch and initial onboarding.