--- description: Learn more about Razorpay pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Razorpay Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay) # Razorpay Canonical: https://www.capterra.ca/software/179263/razorpay Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/179263/razorpay?page=2) > Online, digital payment processing to help make your business simpler to manage. > > Verdict: Rated **3.7/5** by 121 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Razorpay? Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 121 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.1/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Razorpay - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 1.8% per Transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: French - **Available Countries**: India ## Features - Benefits Management - Check Printing - Compensation Management Software - Debit/Credit Card Processing - Direct Deposit - Employee Database - Mobile Payments - Onboarding Software - Payroll Management - Payroll Reporting - Recurring/Subscription Billing - Reporting/Analytics - Self Service Portal - Tax Compliance - Time & Attendance ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software) - [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software) - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Alternatives 1. 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[Wave](https://www.capterra.ca/software/178021/wave-apps) — 4.4/5 (1730 reviews) ## Reviews ### "Razorpay: multiple payment options with user friendly interface" — 5.0/5 > **Verified Reviewer** | *February 16, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It supports wide range of payment methods such as credit/debit card, net banking etc > > **Cons**: Transaction fee of razorpay might be higher other then some alternative > > Overall experience with razorpay was good because it supports international payments also ----- ### "Incompetent staff" — 1.0/5 > **Dr Hari Kishan Kumar** | *April 24, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Sorry should not have a single star, its a useless company wasting its customers time, with incompetent employees unable to attend any concerns. > > **Cons**: Having incompetent staff and wasting time of its customers since more than 4 months with multiple complaint tickets leading to financial losses and not attending a single one till date. > > Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance cell and the nodal escalation team kept replying it would be attended with priority. Multiple emails were sent and even the email which stated that within one week if no transaction occurs it would be deactivated was sent to them. After wasting all our time, they send a email stating since the pos transaction has not ocurred for more than 3 months its TID is deactivated and cannot be reactivated. ----- ### "Smooth Payment Experience for Daily Business Operations" — 4.0/5 > **Ankitha** | *June 8, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: It is a good payment solution for merchants as it supports multiple payment methods and enables smooth transactions. Creating payment links is simple, and the dashboard makes it easy to track settlements, refunds, and payment activity. The onboarding process was also fairly straightforward. > > **Cons**: Some advanced features can take time to understand initially. Occasionally, settlement updates or support responses may take slightly longer during busy periods, but overall the platform works reliably for day-to-day operations. ----- ### "Flexible checkout for modern retail." — 5.0/5 > **Joseph** | *May 29, 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It has been a game-changer for us. I really like its seamless integration with our existing e-commerce and POS systems; it just makes digital payments effortless. Plus, the sheer range of payment options, from UPI to credit cards, perfectly caters to our diverse customer base. > > **Cons**: The dashboard, while powerful, can be a bit overwhelming when you first start using it. And honestly, support response times could definitely improve during peak traffic periods that's when you need them most. > > Ultimately, Razorpay helped us simplify our payment processing and significantly boost our checkout conversion rates. It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer satisfaction and streamlined our cash flow. ----- ### "good payment gateway option" — 5.0/5 > **Aditi** | *July 16, 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Razorpay is easy to use and supports all popular payment methods in one place. It makes accepting payments and tracking transactions simple and hassle-free. > > **Cons**: Sometimes settlements can take a little longer than expected, and finding some settings takes a bit of time. Other than that, the overall experience has been good. > > We use Razorpay to accept online payments for our business. The setup process was straightforward, and it was easy to integrate with our website. The dashboard makes it simple to track payments, refunds, and settlements in one place. We also like that it supports multiple payment options like UPI, cards, and net banking. Overall, it has made collecting online payments much easier. There have been occasional issues, but the overall experience has been positive, and we would recommend it to businesses looking for an online payment solution. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/179263/razorpay?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/179263/razorpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data