---
description: Learn more about Razorpay pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Razorpay Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay)

# Razorpay

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> Online, digital payment processing to help make your business simpler to manage.
> 
> Verdict: Rated **3.6/5** by 116 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Razorpay?

Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 116 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.1/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Razorpay
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 1.8% per Transaction
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: French
- **Available Countries**: India

## Features

- Benefits Management
- Check Printing
- Compensation Management Software
- Debit/Credit Card Processing
- Direct Deposit
- Employee Database
- Mobile Payments
- Onboarding Software
- Payroll Management
- Payroll Reporting
- Recurring/Subscription Billing
- Reporting/Analytics
- Self Service Portal
- Tax Compliance
- Time & Attendance

## Support Options

- 24/7 (Live rep)

## Category

- [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software)
- [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software)
- [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software)

## Alternatives

1. [Stripe](https://www.capterra.ca/software/123889/stripe) — 4.6/5 (3365 reviews)
2. [PayPal](https://www.capterra.ca/software/179251/paypal) — 4.6/5 (26572 reviews)
3. [Venmo](https://www.capterra.ca/software/182159/venmo-) — 4.7/5 (9301 reviews)
4. [Square Payments](https://www.capterra.ca/software/170278/square-payments-processing) — 4.7/5 (2703 reviews)
5. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8503 reviews)

## Reviews

### "Collection of funds." — 4.0/5

> **Nanita Rica Winniewski** | *March 6, 2025* | Market Research Software | Recommendation rating: 6.0/10
> 
> **Pros**: Razorpay is one the most easily payment platform and allow collecting funds on behalf of you.
> 
> **Cons**: An account can be created in India easily.

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### "Poor support" — 1.0/5

> **Akshay** | *May 15, 2025* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: Poor Support and slow process.Please call me if you can support after reading this review
> 
> **Cons**: Poor Support system.Waiting since last 48 hrs for there team to reach me despite dropping many mails and filling magic checkyform but no response

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### "Razorpay Review" — 5.0/5

> **Deepanshu** | *December 21, 2024* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: East to create payment links and send it via mobile number \& Email and option to check notify button. Easy to track Settlements and easy to monitor the day Current balance, Settlement due today, Previous and upcoming settlement.
> 
> **Cons**: There is nothing to dislike but sometimes it's difficult to track payments on real time basis.
> 
> Easy to download settlements report. Customer support helpline is very flexible

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### "-0 (below minus zero)" — 1.0/5

> **Jyoti** | *October 25, 2024* | Entertainment | Recommendation rating: 0.0/10
> 
> **Pros**: I have paid 4899 rupees to VLE Baazar Pvt Ltd via Razorpay Gateway on 3-10-2024 for Motorola Moto One refurbished but i didn't get my product and didn't get my refund back.

There customer care service are responded 2-3 days and always said that your product will be delivered under 24 hrs . But it didn't happened.
Now there customer care service are not responding.
I have contacted to Razorpay, because payment was done by Razorpay gateway, but Razorpay said they can't help me to get my refund back bcz there have insufficient amount in merchant account.

So never do payment online using Razorpay bcz they never help you if there will be any kind of fraud.
And there client are fraud.


I had raised support ticket many times but nothing happened.

Please help me someone to get my hard earned money.

I have already complaint to Consumer court Service also.
> 
> **Cons**: Nothing have to like, bcz there client are fraud cleint and they don't care about
> 
> Worst and untrustworthy , I have never seen this kind of payment gateway system whose has client in the name of fraud.

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### "Third Class Services" — 1.0/5

> **Vikas** | *September 15, 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing to like the most there service is ridiculous.
> 
> **Cons**: They cheated in the name of pricing plan they offering you can get up to 75000 free payment after this plan but still they are charging.One reach to support they response in 2 weeks and saying this not applicable on business card but all our customer using personal cards. Very bad service they cheated small business.
> 
> very bad they charges too much for every transaction.

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## Links

- [View on Capterra](https://www.capterra.ca/software/179263/razorpay)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179263/razorpay> |
| de-AT | <https://www.capterra.at/software/179263/razorpay> |
| de-CH | <https://www.capterra.ch/software/179263/razorpay> |
| en | <https://www.capterra.com/p/179263/Razorpay/> |
| en-AE | <https://www.capterra.ae/software/179263/razorpay> |
| en-AU | <https://www.capterra.com.au/software/179263/razorpay> |
| en-CA | <https://www.capterra.ca/software/179263/razorpay> |
| en-GB | <https://www.capterra.co.uk/software/179263/razorpay> |
| en-IE | <https://www.capterra.ie/software/179263/razorpay> |
| en-IL | <https://www.capterra.co.il/software/179263/razorpay> |
| en-IN | <https://www.capterra.in/software/179263/razorpay> |
| en-NZ | <https://www.capterra.co.nz/software/179263/razorpay> |
| en-SG | <https://www.capterra.com.sg/software/179263/razorpay> |
| en-ZA | <https://www.capterra.co.za/software/179263/razorpay> |
| fr | <https://www.capterra.fr/software/179263/razorpay> |
| fr-BE | <https://fr.capterra.be/software/179263/razorpay> |
| fr-CA | <https://fr.capterra.ca/software/179263/razorpay> |
| fr-LU | <https://www.capterra.lu/software/179263/razorpay> |

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