--- description: Learn more about PayPal pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.ca/software/179251/paypal Page: 1 / 1069\ Next: [Next page](https://www.capterra.ca/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26682 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26682 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting Software - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Cash Management - Compliance Management - Contact Database - Customizable Dashboard - Customizable Invoices - Data Import/Export - Data Visualization Software - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management Software - Financial Reporting Software - In-Person Payments - Inventory Management Software - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management Software - PCI Compliance Software - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing Software - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management Software - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (54 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 39 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software) - [Financial Fraud Detection Software](https://www.capterra.ca/directory/10058/financial-fraud-detection/software) - [Retail Management Systems Software](https://www.capterra.ca/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.ca/directory/30927/recurring-billing/software) - [Reporting Software](https://www.capterra.ca/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.ca/software/123889/stripe) — 4.6/5 (3387 reviews) 2. [Square Point of Sale](https://www.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3039 reviews) 3. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8543 reviews) 4. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2077 reviews) 5. [Stax](https://www.capterra.ca/software/157492/fattmerchant-payments-online) — 4.2/5 (146 reviews) ## Reviews ### "PayPal review" — 5.0/5 > **Bhawna** | *August 8, 2026* | Accounting Software | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about PayPal was how easy and convenient it was to use. The platform made sending and receiving payments simple, and the overall interface was user-friendly and straightforward. > > **Cons**: One downside of PayPal is that some transactions can have higher fees, especially for certain types of payments or international transfers. Account holds or transaction reviews can also sometimes be inconvenient and take time to resolve. > > Overall, my experience with PayPal has been positive. It is easy to use, convenient for sending and receiving payments, and provides a good level of security. However, the fees and occasional transaction holds can be a little frustrating. ----- ### "Smooth app with minor glitches" — 5.0/5 > **Verified Reviewer** | *July 20, 2026* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: The very first thing I like about Pay Pal is that how easy it makes to send and receive payments, especially the international ones. I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays in showing payments, customer support always assisted me well. Taking everything in account all in all Pay Pal is offering good value for the convenience and features, must say. I always feel secure using it. > > **Cons**: The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late. > > My overall experience with Pay Pay is mostly positive. I feel it is secure and easy to use. The interface is not hard to use. I would definitely recommend Pay Pal to others for secure and simple to use app for online transactions. ----- ### "Unpredictable Account Suspensions with No Transparency" — 1.0/5 > **Verified Reviewer** | *July 6, 2026* | Arts & Crafts | Recommendation rating: 0.0/10 > > **Pros**: PayPal is easy to use, widely accepted, and integrates seamlessly with many online marketplaces like Ravelry. Setting up payments is straightforward, invoicing is simple if you need it, and its widespread recognition gives customers confidence during checkout. The transaction history also makes it fairly easy to keep track of payments and basic business expenses. > > **Cons**: The biggest drawback is how unpredictable their account suspensions can be. My account was permanently suspended after processing legitimate sales through Ravelry, a trusted marketplace for crochet and knitting patterns. PayPal never explained what specific policy I had violated, only providing generic responses and no opportunity to appeal or resolve the issue. While I didn't encounter technical bugs with the platform itself, having an account permanently limited without transparency is a far more serious issue than any software glitch. Considering the fees PayPal charges businesses, the lack of support and accountability significantly reduces the value of the service. > > Initially, my experience with PayPal was positive because it was intuitive, convenient, and widely accepted. It made accepting payments for my crochet pattern business easy, and features like invoicing and transaction history worked well. However, everything changed when my account was suddenly and permanently suspended despite only selling legitimate digital patterns through Ravelry. Customer support repeatedly provided generic responses without explaining the reason for the suspension or offering any meaningful appeal process. While PayPal excels in ease of use and is a trusted payment option for customers, the possibility of losing access to your account without explanation makes it difficult for me to recommend relying on it as your primary payment processor. ----- ### "Convenient and Trusted, But Not Without Frustrations" — 5.0/5 > **Robert** | *May 2, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: I liked that PayPal made payments quick, familiar, and easy for customers. It gave people a payment option they already trusted, which helped make checkout feel smoother and more secure. > > **Cons**: What I liked least about PayPal was the fees and the occasional holds or delays on funds. It can be convenient, but when payments are held or customer support is slow to resolve an issue, it becomes frustrating for a business that needs quick access to its money. > > Overall, my experience with PayPal has been convenient and easy to use. It is familiar to customers, helps make payments feel secure, and works well for quick online transactions. That said, the fees, occasional fund holds, and delays with support can be frustrating, especially for a business that needs reliable access to payments. So overall, it is useful and trusted, but not always the smoothest option from a business standpoint. ----- ### "Paypal is great\!" — 5.0/5 > **William** | *December 13, 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I have been using these guys since the beginning. At first it was to handle all the transactions on Ebay I sold. Very easy to use. I was able to get my money quickly and easily so that I was able get the orders shipped out ASAP. They also had great customer support which gives customers confidence that they where going to get their stuff. I think that is big load off of their minds. I also found the integration with other software for making the invoices and for handling the traffic was good. I had no issues with bugs or crashes or anything like that. I works like a charm. > > **Cons**: Ok, I have really no real beef with Paypal. Sometimes, I think their exchange rate from Canadian to USD is a bit high, but I get it. They are not a bank. They have to hedge how the currencies change. > > I have had a very positive engagement with Paypal. I have made a. lot of money with them which I would not have been able to trying to process VISA and M/C myself. I am truly indebted to them for this. ----- Page: 1 / 1069\ Next: [Next page](https://www.capterra.ca/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data