Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

What Is PayPal?

Over 26 million businesses choose PayPal to power their online payments both home and abroad. With easy setup, world-class fraud and seller protection tools, youll be able to reach more buyers and driver higher sales with PayPal. Whether youre selling on your own website or on marketplaces or via social media you can receive and send payments anywhere in the world with your all-in-one business account for online payments

24/7 Fraud Protection - Easy Integration - Global Expertise

PayPal Details

PayPal

https://www.paypal.com

Founded 1998

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PayPal Alternatives

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PayPal Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.7
Customer Service Software 4.3
Features 4.6
Value for Money 4.6

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Emeka O.
Digital Marketing Trainer
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-12-30

"A Widely Used Payment Processor"

Comments: I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.

Pros: I like PayPal for some reasons. Among the reasons for which I like PayPal include: 1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information as I only have to sign in to my PayPal account and then proceed to making payment without having to expose my credit card information on the third-party website. 2. Ability to receive payment using only an email address: I love it that I can use my verified PayPal account's email address to receive money from anyone with a PayPal account. 3. Ability to integrate PayPal payment processor without much technicalities involves: I was able to integrate the PayPal payment processor to my ecommerce website in just a few minutes without having to do much technical stuffs. 4. Moderate payment processing charges: The charges by PayPal while using their payment gateway is moderate compared to that of some other payment processors. I had tried using a payment processor whose charges were quite high.

Cons: I have some problems with PayPal. One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries. Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.

  • Reviewer Source 
  • Reviewed on 2019-12-30
Verified Reviewer
Freelancer
Writing & Editing, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-02-27

"Great to Use as a Freelancer"

Comments: It's a site and tool that I've been using for years and will continue to do so. For international purchases, it quickly connects your bank account and you can pay with a few clicks which makes life so much easier. From my experience, it's also safe and will be great if it gets introduced as a payment method by more local stores as well. If you're looking for a quick and easy way to move your money or pay online, highly recommended.

Pros: I used PayPal for years in getting money earned from Fiverr to my local bank account. It's such an easy and straightforward tool that I always recommended it to other sellers as well, as opposed to one of the competitors which at the time had very limited features. Easy to use, user-friendly and works great in making that connection between freelancing platforms and bank accounts. Even more, I also used it a lot in ordering online as it was very advantageous when I didn't want to wait for the bank to process the transfer..

Cons: Although I rarely had issues with PayPal, I did one time experience a very difficult situation as my account had to be verified by bank statements or bills that should show the address that I live at with my name on it. The bank that I was working on didn't have that option to include address and as a student at the time I didn't have any bills with the address on my name which made it very difficult. Took a lot of back and forth with customer support which is why I would recommend to have more options available to verify users rather than the standard ones which don't apply to any location world wide. However, this was just one time issue and every other interaction with PayPal has been highly positive.

  • Reviewer Source 
  • Reviewed on 2021-02-27
Wale A.
Editor
Internet, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2021-05-11

"PayPal has two different sides to it"

Comments: Although PayPal makes it easy to send and receive payments being the biggest company in the FinTech business right now, it is always advisable to use an alternative if available. For freelancers and professionals who deal with international clients, I would definitely recommend options like Payoneer over PayPal.

Pros: Millions of people use PayPal and this makes it easy to receive payment from anyone, anywhere. Being the most popular payment processor, sending and receiving money is always instantaneous. The security measures put in place ensure your fund is safe and secure. Although PayPal has a somewhat bad reputation, it does have some redeeming qualities.

Cons: In my country of residence, PayPal is almost unusable for freelancers due to several limitations. You're only allowed to spend, but the ability to receive payment isn't granted. This necessitates opening offshore PayPal accounts just to do business. Apart from this, PayPal might decide to lock your account without stating a tangible reason.

  • Reviewer Source 
  • Reviewed on 2021-05-11
Karabo M.
Managing Director
Media Production, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2021-03-09

"My use of PayPal(Digital Wallet)"

Comments: It has made purchasing easy and reliable mostly with on line shopping. receiving payments from customers across the world is no fast and reliable.

Pros: The security measure your personal banking details are protected from hackers. You can put in double authentication measures to make sure you are using the proper PayPal account. cashback on certain cards( America Express card). I earn money back on my purchases. last but no least the PayPal Offers they might not last all year round but they do come in handy.

Cons: Losing access to one of the biggest consumer rights protection(Section 75 of the consumer credit act).
The Inactivity Fee if I haven't used my account for a certain period of time I get charged.
it's very difficult to use it in shops its not reliable in some retail shops.
The Conversion rate is not fantastic.

  • Reviewer Source 
  • Reviewed on 2021-03-09
Ritchie F.
Producer
Entertainment, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-09

"The Perfect Tool for Reimbursements"

Comments: I have used PayPal for more than a decade and it is my favorite money sharing application. It is a key part of my production tool kit.

Pros: The most impressive feature of PayPal is the ease to send money at no fee and how widespread it is used. In film and television production we have a lot of money that needs to be spent out of pocket, which can be hard fro people. PayPal is the perfect tool for reimbursing people or sending them upfront spending money to be used on props, wardrobe, hard drives, etc. PayPal makes it very easy to clam people by sharing money quickly and in an efficient way. PayPal also makes it easier to pay someone via a company credit card if a vendor invoices using the software.

Cons: One con of using PayPal is when someone requests money the wrong way, then there can be a fee involved (if someone invoices instead of requesting). This is easy to work around when needed by being clear how the company/production is using PayPal and why we are using it for reimbursments.

  • Reviewer Source 
  • Reviewed on 2021-03-09