SALUS

I love this App

Comments: Amazing, I love the people I work with

Pros:

the app is easy to use and has a lot of Options that the Crew can use. The uploading of PDF is GREAT!

Cons:

I wish there was a way to upload a PDF into the form, not just a JpegI wish there was a way that users could download and enter the company and be added to a site or a notification to the Company when a user adds themselves. a spot to download the maintenance logs overview (For Audits)

Customer Success

Comments: I was introduced to [SENSITIVE CONTENT HIDDEN] in 2018 by a colleague. The product wasn't something I had considered at the time. 3 years later, I've introduced and implemented SalusPro with 3 companies.
I am proud to use their product and recommend it to all business, not just construction.

Pros:

Have you ever gotten a new phone, and felt lost using it? It takes some time to get used to it; You know it has a ton of features and there are probably more you aren't even aware of? It was frustrating at first, but once you're used to it, you wonder how you made due with the previous model. Then you discover another new feature and are amazed again! Now imagine if there was a customer support person from the phone manufacturer that was specifically assigned to help you 24/7 as you got used to using that phone, and could show you all its features. Now what if it didn't have a feature you wanted, but you could suggest it to your personal customer success rep? That's what SalusPro is like. You're going to wonder why you didn't switch over to digital sooner, and how could you ever live without their customer support team.

Cons:

You know when your parents get a new electronic device and they call you to troubleshoot what should be very simple problems? Now imagine doing that with 50 people. That's what its like introducing a digital product to a team of construction field workers who are used to doing everything 'the way its always been done' on paper. The transition wasn't easy. I know, I've done it with not one, but three employers. But the SalusPro team is there to help you field those calls and questions. They live up to the title "Customer Success Representative".

Improvements Required

Comments: Salus has been useful for helping us streamline our process in H&S documentation submission, and allows us to see what paperwork our own workers are submitting to ensure compliancy.

Pros:

The ease-of-use; user friendly. And that all documents are stored in one location (works best if subtrades are using this same software; more complicated if they are not).

Cons:

Subtrades not completing required forms, and no way of really being able to effectively track this. Also, forms are being completed partially and inaccurately. Realistically, we would need to dedicate a person to be checking submission every day for each site, which is unrealistic with current workload. Our site supervisors also need access to this information; they should be able to log in and see immediately which subtrades are completing their forms vs who is non-compliant, so they can rectify immediately.

Excellent Safety Software!

Comments: We had no way of tracking safety requirements or hourly entries for staff. We can now verify their whereabouts using the GPS portion, and have no issues with safety paperwork "going missing". The value for the software is excellent.

Pros:

Ease of use with little training required. Not overly complicated, clean and simple to use. Captures exactly what we need to fulfil our hourly tracking and safety management. Looking forward to using the new features of the latest release! Customer service has always been excellent!

Cons:

They have fixed it now, but historically we were unable to archive any sites which made it extremely challenging to sort through on a mobile device. You can now archive, so we are happy to see this.

Smooth interface, auto saves & syncs

Pros:

This app has a smooth interface, and auto saves drafts. It syncs automatically as well. Adding users is easy, same with creating forms and uploading documentation as a batch.

Cons:

Need to use live chat to point out glitches with screen caps. Most of the dev team is friendly. Setup was initially faces some challenges communicating expectations after results were not what we thought we established. We get "red zones" at times and the form won't save, the app just can't reach some service areas it seems. They are aware and say they are working on it so hopefully we can get into more of a green zone when filling out forms! Wish we could mass upload worker certificates, and mass email documents to contractors instead of individually. Hopefully that's next on the docket. It can be tricky when you cannot access the app unless you update it (we have our devices set up at the shop where you need to go through either management or multiple steps/apps to get the update pushed). It would be great if you could bypass the update, and use the app otherwise.