--- description: Learn more about Wherewolf pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wherewolf Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Wherewolf](/software/178859/wherewolf) # Wherewolf Canonical: https://www.capterra.ca/software/178859/wherewolf Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/178859/wherewolf?page=2) > Wherewolf is a digital waiver solution for tour operators, offering guest management, marketing tools, and analytics to drive grow > > Verdict: Rated **4.5/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Wherewolf? For tour and activity operators looking to optimize guest check-in, improve operational efficiency, and leverage waiver data to unlock valuable insights for successful marketing and business growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 42 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Wherewolf - **Location**: Queenstown, New Zealand - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Lite: $0/month - Includes up to 50 guest waiver completions per month. Essentials: $149/month - Our most common paid package that includes marketing analytics and automated guest reviews Equipped: $299/month - Our most advanced package for multi-location, multi-app, operators, with all features of previous tiers plus detailed Trip Management and Texting of waivers included. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil and 155 more ## Features - Conditional Logic - Customer Database - Customizable Templates - Data Import/Export - Document Management Software - Drag & Drop - Mobile Signature Capture - Online Signing - Photo Capture - QR Codes - Reporting & Statistics - Searchable Database - Secure Data Storage - Status Tracking - Waiver Kiosk ## Integrations (8 total) - Bookeo - Dropbox Business - FareHarbor - Fotaflo - Mailchimp - Rezdy - WaveRez - Xola ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Form Builder Software](https://www.capterra.ca/directory/33235/form-builder/software) ## Related Categories - [Form Builder Software](https://www.capterra.ca/directory/33235/form-builder/software) - [Digital Signature Software](https://www.capterra.ca/directory/30739/digital-signature/software) - [Waiver Software](https://www.capterra.ca/directory/31377/waiver/software) ## Alternatives 1. [ROLLER](https://www.capterra.ca/software/164715/roller) — 4.2/5 (146 reviews) 2. [VenueSumo](https://www.capterra.ca/software/1063799/venuesumo) — 4.9/5 (11 reviews) 3. [Checkfront](https://www.capterra.ca/software/99249/checkfront) — 4.5/5 (318 reviews) 4. [Smartwaiver](https://www.capterra.ca/software/168238/smartwaiver) — 4.8/5 (51 reviews) 5. [WaiverSign](https://www.capterra.ca/software/184198/waiversign) — 4.8/5 (97 reviews) ## Reviews ### "Wherewolf is awesome\!\!" — 5.0/5 > **Cassandra** | *July 5, 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of the program. No problems integrating into our FareHarbor booking system and all the waivers transfer within seconds to the reservation it is connected to. Questions are answered quickly and any small problems we have encountered have been resolved essentially the same day. So glad we switched from the other program we were using, Wherewolf suits out business needs much better. > > **Cons**: Some of the options could be highlighted better for less customer confusion. Example: When selecting weight in pounds or kilograms, it looks like the other is selected from what you would like to choose. > > Incredibly simple and straightforward. Getting it set up and live was quick and easy. ----- ### "Mediocre customer support and onboarding" — 2.0/5 > **Marcio** | *May 29, 2024* | Leisure, Travel & Tourism | Recommendation rating: 2.0/10 > > **Pros**: It has a good interface and can be used on zapier > > **Cons**: The company's backend is messy. The customer support is confused and slow\! > > At the moment, it's not good at all. Although they claim and market that it has the best integration with Fareharbor, it has been a week, and they cannot integrate with Fareharbor. Wherewolf sales team promises a lot, and delivers very little. ----- ### "Fantastic, professional, paperless way to capture information" — 5.0/5 > **Jen** | *October 8, 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: We recently rebranded our products requiring our customised Wherewolf app to be updated. The updates were turned around extremely quickly to our new brand and any additional requests actioned quickly. I love the simplicity, ease of use and professional look of the app whilst still able to capture detailed customer and operational information. Always a pleasure working with the Wherewolf team\! > > **Cons**: We had some limitations in the past with customisation, but these have since been resolved with the rebrand. ----- ### "Far exceeded expectations\!\!\!" — 5.0/5 > **Verified Reviewer** | *October 24, 2023* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Our rep \[sensitive content hidden\] were truly incredible and patient throughout the entire process. Having the “human” interaction for implementing this kind of a waiver made a difference and one that if it was not there would’ve changed the outcome. The fact that their communication is crystal clear helps tremendously and that for us was the selling point. > > **Cons**: This is hard because we didn’t have bad experiences. In the first 2 days there were “glitches” but it was moreso on our end forgetting things that needed to be added on to the waivers and as a result having to reach out and get that corrected. Otherwise our experience has been fantastic\! > > Overall I’m beyond happy with their services and all they have to offer\! This truly does make a significant difference in our business and removes stress that would otherwise be a headache for us. Allowing to automate the process has been the most helpful thing. ----- ### "Bad fit for my company" — 3.0/5 > **Jeremiah** | *February 3, 2021* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: I like the liability waiver graphics (what the customer sees filling out the form), how customizable everything is, and the fact that you can collect demographic and email information for all clients that opt in. Their customized "request for online review" automatic emails look great too. \[SENSITIVE CONTENT HIDDEN\], who works tech support (contracted out it seems), works hard to resolve issues and is the most responsive person working for the company in terms of getting back to inquiries. > > **Cons**: The value just wasn't there for me and my small company. The initial rate I was quoted, and that was written into my contract, suddenly changed after one year. I also had trouble transferring my client list to MailChimp in a useable format as well which was a huge deal as that was one of the major reasons I signed up for the software. After months with tech support we were finally able to get it to work. I had trouble reaching anyone by phone when I needed help - for example, then I wanted to cancel my account the phone number on my bill was to a non-working number. It took several emails to different people before my account was finally cancelled months, and hundreds of dollars, later. > > I reached out to Wherewolf on the recommendation of a friend - because I wanted to move away from paper waivers and collect customer email addresses to use later with marketing apps like MailChimp. In retrospect I could have accomplished this in other ways at a much lower cost. I expressed concern that I didn't think Wherewolf made sense for a company as small as mine, considering the start up and monthly costs, and when you consider how few waivers I would be using every month. \[SENSITIVE CONTENT HIDDEN\], who seemed to listen initially, turned out to be another smooth talking salesperson in the end. I told him the size of my company and how many waivers a month I would be using. He agreed on a special price for me then promptly disappeared from communication and had the price changed on me. I explained that even with the discount I was paying over $3 per waiver. Customer Success Manager \[SENSITIVE CONTENT HIDDEN\] accused me of insinuating blackmail when I told her I would cancel my account and share my experiences online if Wherewolf was not willing to honor the contract I had signed. Resolving anything took weeks and many back and fourth emails. I held off on cancelling at first b/c I had already invested in the initial start up cost and lots of time getting everything set up - I did not want the whole thing to be a total loss. A much better outcome would have been achieved if they listened better /didn't "push for the sale" regardless of my particular situation. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/178859/wherewolf?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/178859/wherewolf) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data