What Is EngageBay?
EngageBay is a simple, affordable, all-in-one marketing, sales and service CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails, and automate your marketing funnel through marketing automation - all from one easy to use platform.
Who Uses EngageBay?
Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.
Where can EngageBay be deployed?
About the vendor
- EngageBay
- Located in Mountain House, U.S.
- Founded in 2016
EngageBay support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
EngageBay pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
EngageBay has a free version and offers a free trial. EngageBay paid version starts at US$0.00/month.
Pricing plans get a free trialAbout the vendor
- EngageBay
- Located in Mountain House, U.S.
- Founded in 2016
EngageBay support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
English
EngageBay videos and images
Features of EngageBay
Alternatives to EngageBay
Reviews of EngageBay
Azizah
Complete package for marketing tool
Pros:
We received a complete software package consisting of at least forty diverse modules, which would have cost thousands of bucks. Due to this software, we have ended a profusion of subscriptions. We contacted support with a simple message and got a response nearly immediately.
Cons:
It costs a lot of money to buy more email space. Suppose there was a way to lower the cost of sending emails. Arranging a batch job to perform a sequence or automation at a predetermined time and day
Murat Yasar
Great features with no cost and unbelievable effective and fast support
Pros:
Easy to deploy and use. Very fast and effective support. Additional requests are developed and issued bugs are fixed almost instantly. I have never seen this fast development capability before in any other software before.
Cons:
It would require to develop some additional features for ticket management. But I am sure they would do that instantly after reporting. They have done that to my requests before within 1 day.
Alternatives Considered: Freshdesk
Reasons for Choosing EngageBay: Free version was very limited. Engagebay provides much more function in its free version.
Switched From: Freshdesk
Reasons for Switching to EngageBay: ngagebay provides much more function in its free version.
Verified Reviewer
Absolutely horrible!!
Comments:
I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on.
Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices!
They then tell me that the problem is not on their end and insist that every contact has an invalid email address.
With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!
Pros:
At first I liked what it offered for the free plan (things that other similar services didn't offer for free).
Cons:
It doesn't work at all and the support team asks you to purchase credits for it to work.
EngageBay Response
last year
Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.
Nick
great value for money software
Comments: Its good
Pros:
It is a comprehensive system that is easy to use, and if the get a problem the help guys are really good
Cons:
I just would like to have the ability to change the user view so that I can have one time quick view and I would love to link Skype
Alternatives Considered: GoldMine Premium Edition and Salesforce Sales Cloud
Reasons for Choosing EngageBay: I had used act for 30 years from version 2, but they started to change it from a good CRM system into a moderate marketing system
Switched From: Act!
Steve
Huge value for the money, and world-class support
Comments: We send email notifications to our group of volunteers to give them info on our weekly meetings, and a follow-up email the next day if they don't open the first one. We also send a text with a link to a landing page with the same info. Attendance and participation has at least doubled since we started using EngageBay a few months ago.
Pros:
It does everything the "big name" companies do, at a fraction of the price. And the support staff is world-class. Very helpful, quick to respond 24/7.
Cons:
Creating an email template or landing page is a little clunky the first time, but subsequent modifications are simple.
