Stripe Billing

Perfect for one time payments and recurring

Comments: Very satisfied. Definitely great for when you are starting out and even with an established business.

Pros:

I like that I can use it directly as well as integrate it with my own point of sale system. I used to have to pay for a software that could do both one time payments and automatic recurring subscriptions but this beat them out. I work mostly from my computer and its easy to get into and if I can't remember how to do one functions I can easily get what I need from their support forums or support chat.

Cons:

Only thing this won't do is notify me if a payment doesn't go through, but there is a quick fix for that. I just use zapier and now I receive an email notification if that happens. Oh and I had a chargeback once I'd like to see an option to upload multiple documents for disputes not just one. I get that there is only so much file size available in messages plus my contract took care of that issue.

Alternatives Considered: PayPal

Reasons for Choosing Stripe Billing: Cost. There are a few more features in Zoho that came out recently that I would use but I am trying to keep my overhead as low as possible right now.

Switched From: Zoho Billing

Reasons for Switching to Stripe Billing: Better features in my opinion and how I operate.

Overall pleased

Comments: Overall, I have been pleased with the integration of Stripe for billing at my small business.

Pros:

Straightforward and easy to integrate into my business.

Cons:

Clients sometimes complain about the amount of personal information that stripe requires in order to complete a transaction.

Alternatives Considered: PayPal and Square Point of Sale

Reasons for Choosing Stripe Billing: Stripe was easier to integrate into my website, making it the obviously choice for my small business.

Switched From: PayPal

Reasons for Switching to Stripe Billing: Ease of integration into my web design was the primary reason. I also liked the user interface.

Stipe Has Limitations and Difficult to Work With

Comments: It is like using software from the 1990s. This is great to use because you do not need a landline but they need to add functionality such as taking a credit card in the field or in the store without an internet connection.

Pros:

I like that I can take payments via my ecommerce website.

Cons:

I cannot input a custom note to the customer. I have to have too much info to run a credit card such as billing address. This is very cumbersome. I need to have a credit card swipe to bypass having to key in a lot more info. I have asked customer service about this and they say someone will call to discuss but that has never happened

Alternatives Considered: Shopify

Reasons for Choosing Stripe Billing: needed ecommerce plus point of sale solution that was all in one, not one service for ecommerce billing and one for in person point of sale billing

Switched From: Square Payments

Reasons for Switching to Stripe Billing: Shopify is expensive and bills per transaction as well as a percentage of sale

Great for small businesses

Comments: My overall experience has been great. I love that there’s 24/7 support and live support available.

Pros:

The ease of setup and getting started. Not a lot of complicated steps and the fact there is no monthly or hidden fees. It’s pay as you go so you can afford to use it while you build and start to maintain your customer base growth.

Cons:

Sometimes a card won’t go through that’s valid but that could be a bank thing with customer cards so I’m not totally sure with that one.

The best in its class

Comments: Stripe Billing is the best way to start receiving payments from your customers via online. It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with. The payouts are consistent, and I find them to be the best alternative in the market after trying different providers.

Pros:

Powerful invoicing system Recurring Payments capabilities Great graphical dashboard Top-notch customer support

Cons:

The fees might be any lower than they are. 2.9% plus $0.3 plus 0.5% per recurring payments, increase the prices considerable, without counting on the federal taxes.

Alternatives Considered: PayPal, Amazon Pay and Braintree

Reasons for Switching to Stripe Billing: Stripe is easier to configure, does provide better customer support, the API and dashboard are way better than all those alternatives, and the features overall go beyond than the ones offered by its counterparts. Additionally, getting access to Stripe was a straightforward process in comparison to other alternatives full of hurdles.