StaffCircle

Really helps build high performing teams

Pros:

It has helped us dramatically cut admin time and improve performance management across the business. Support is first class, and the customisation options excellent. Pricing is very good too compared to the competition.

Cons:

It can take a while to get familiar with the platform, but that is to be expected with any software like this. As I said support is great though, so this isn't too much of a problem.

Great implementation experience

Comments: Its early days but we have had a really good implementation experience - thank you Charlotte! So far we love the product and its potential as an engagement, performance and development tool.

Pros:

Performance management - integrates very well with our existing systems and provides opportunities for us to enhance these further. Employee engagement - enhances our previous "People Matters" newsletter by enabling dynamic information and feedback on the new People Matters feed Objective setting - enables clear line of sight from organisational to individual objectives. Allows setting and reviewing of objectives to be a real time process rather than, artificially, only at review time.

Cons:

HR Ops - lots of basics missing including inability for employee to review their contractual information, lack of basic attrition/headcount report and no confidential area for manager notes on employee. Org chart is basic and unable to use to drill down levels, unable to create editable templates in platform, no read and accept - work around is a bit clunky. Other areas too which we are told are on the roadmap.

A useful tool, but with it's user issues

Comments: Very positive - it is a useful system and the support I have had from StaffCircle has been wonderful whenever I have had an issue.

Pros:

There are lots of useful functions on StaffCircle that you can build around the needs of your role/organization. The analysis tools are particularly useful and everything is categorised clearly to find the information needed.

Cons:

The platform could be more intuitive by automatically saving tasks as you go rather than needing to manually save/upload information to the platform. It would also be useful if we could amend/adjust the questions on reviews to make them more relevant to specific roles.

Great tool for managing performance

Comments: Good product for any company wanting to improve and align their people - Staff circle has very good people to help configure and setup so you always feel supported. I have no hesitation in recommending them

Pros:

Staff circle is flexible and very configrable so you can have different teams with different permissions and access to relevant questions in the reviews. We can link peoples objectives to overall company goals or strategies which is really important. Also the skills assessments and skills gap analysis is very useful.

Cons:

it used to be quite complicated to use because its so configurable but they lauched a new search and menu system which is much easier and quicker to use now

Full circle employee performance and engagement tool, perfect for agile, remote or hybrid businesses

Comments: Team are very professional, they adapt their processes according to how we work. The customer success team have been very patient and supportive - we don't have many resources dedicated to HR so they have given us very extensive training and onboarding. The buying experience was very positive, the sales team have a deep understanding of the product and their customers challenges so it was easy to be engaged in the process. I also found StaffCircle's content was especially useful in helping me research performance management and how the tools help to address different workforce challenges.

Pros:

HR time off is really easy and helps keep track of employees, especially when teams are remote. Communication tools are very targeted - segmenting audiences and channels is very sophisticated. Performance managed is well thought out, it is tailored to how ever you manage employees' performance so you don't have to change your processes to fit the software like a lot of other solutions.

Cons:

Nothing not to like really, all of our users are very happy and we have not had any issues