What Is StaffCircle?

StaffCircle is leading the way in how companies achieve a better performing culture with higher employee engagement and more transparency across the organisation. We believe that performance management is intrinsically linked to employee engagement, so we designed our cloud-based platform to do both. Our flexible performance management gives a 360 view of each and every employee and fully automates every stage of the process. Combining this with multi-channel engagement & communication features.

Who Uses StaffCircle?

Solution for UK, US and Canadian organisations with 25-5000 employees within Software, Professional Services, Construction, Maintenance Services, Distribution, Manufacturing, Logistics and Transport.

StaffCircle video StaffCircle Software - Employee Engagement - Sentiment Analytics StaffCircle Software - Employee Engagement - Department StaffCircle Software - Communications Dashboard StaffCircle Software - Performance Management from Microsoft Teams StaffCircle Software - Reviews Dashboard including optional Objective Key Results (OKRs)

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Reviews of StaffCircle

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
5.0
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
27%
Elaine
HR Director in Israel
Online Media, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great implementation experience

5.0 2 months ago

Comments: Its early days but we have had a really good implementation experience - thank you Charlotte! So far we love the product and its potential as an engagement, performance and development tool.

Pros:

Performance management - integrates very well with our existing systems and provides opportunities for us to enhance these further. Employee engagement - enhances our previous "People Matters" newsletter by enabling dynamic information and feedback on the new People Matters feed Objective setting - enables clear line of sight from organisational to individual objectives. Allows setting and reviewing of objectives to be a real time process rather than, artificially, only at review time.

Cons:

HR Ops - lots of basics missing including inability for employee to review their contractual information, lack of basic attrition/headcount report and no confidential area for manager notes on employee. Org chart is basic and unable to use to drill down levels, unable to create editable templates in platform, no read and accept - work around is a bit clunky. Other areas too which we are told are on the roadmap.

Dawn
Senior People Development Manager in UK
Retail, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great platform but you have to be willing to invest time learning how to use it effectively

4.0 6 months ago

Comments: Overall my experience has been positive. I would recommend the product but with the advise that you must be willing to invest time in it.

Pros:

The reviews and objectives features are the one we use primarily - they have really helped to promote a culture of feedback in the business. The fact that all users have visibility on their progress and goals is essential for the generations we have working for us. The implementation process was managed really well. We needed the platform introduced quickly and the Staff Circle team really did deliver. From set up to training I felt supported and was never made to feel a nuisance with any question I had.

Cons:

As the main admin user I have invested time in understanding how to get the best from the platform and I would advise any future users to ensure they, their managers and end users all to do the same. If you invest this time you will get the best from it but due to the fact it is not entirely intuitive, users could get frustrated by some of the functionality. I would really like to see the option to set up an API available - I would love to have my employees automatically transfer to Staff Circle from our HR & Payroll system as this manual process can be time consuming. I would like more contact with my customer relationship manager.

Geraldine
CMO in UK
Computer Software, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Full circle employee performance and engagement tool, perfect for agile, remote or hybrid businesses

5.0 last year

Comments: Team are very professional, they adapt their processes according to how we work. The customer success team have been very patient and supportive - we don't have many resources dedicated to HR so they have given us very extensive training and onboarding. The buying experience was very positive, the sales team have a deep understanding of the product and their customers challenges so it was easy to be engaged in the process. I also found StaffCircle's content was especially useful in helping me research performance management and how the tools help to address different workforce challenges.

Pros:

HR time off is really easy and helps keep track of employees, especially when teams are remote. Communication tools are very targeted - segmenting audiences and channels is very sophisticated. Performance managed is well thought out, it is tailored to how ever you manage employees' performance so you don't have to change your processes to fit the software like a lot of other solutions.

Cons:

Nothing not to like really, all of our users are very happy and we have not had any issues

Samantha
People OPerations Manager in Italy
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Staff Circle is a great Performance Tool

5.0 5 months ago

Comments: I cannot fault the service we have had with Staff Circle. Their implementation and oboarding is amazing! We are now moved over to the customer success team. You feel listened to and they have helped us every step of the way.

Pros:

The Performance Management and Culture/Comms are great functions within Staff Circle. Our previous software was clunky. We had to use more than one tool to capture what we needed as a business

Cons:

In some areas there are need for improvement but I like that Staff Circle are open to feedback and the platform is continuously improving!

StaffCircle Response

5 months ago

Thank you for your lovely review, we continue to improve the performance management module further and ensure it is integrated with the employee culture and engagement features.

Phoebe
Social Media & Communications Manager in UK
Hospital & Health Care, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Staff Circle is great

5.0 10 months ago

Pros:

Staff Circle is great for communicating with all our staff. The ability to combine text and images means our feeds are interactive and engaging for staff. I love that staff can like and comment on posts. My main contact for Staff Circle is [SENSITIVE CONTENT] He is always available to help with queries and nothing is every too much trouble. [SENSITIVE CONTENT] is responsive to emails and sets up regular meetings so we ensure we are getting the best out of the platform. The technical support staff have also been great when I have had problems with users struggling to reset their passwords, they respond quickly and are helpful.

Cons:

There is nothing we dislike. I would like to see a live chat feature in the future.