---
description: Learn more about Zoho Backstage pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Zoho Backstage Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [Zoho Backstage](/software/178453/zoho-backstage)

# Zoho Backstage

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> A comprehensive event management solution that empowers organizers to plan, promote, and run online and in-person events.
> 
> Verdict: Rated **4.2/5** by 27 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zoho Backstage?

Designed for event organizers, agencies, universities, corporations, and non-profits to run all events, in-person, virtual, or hybrid, conferences, and workshops.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 27 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: ₹7,900.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Subscription:
Free - for basic features
Essentials - $119 per month
Premium - $249 per month
Ultimate - $499 per month

Pay-per-event:
Essentials - $299/Event  
Premium - $599/Event  
Ultimate - $1499/Event
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Activity Dashboard
- Agenda Management
- Alerts/Notifications
- Attendee Management
- Attendee Profiles
- Attendee Tracking
- Audience Analytics
- Badge Management
- Communication Management
- Confirmations/Reminders
- Contact Management Software
- Custom Domains
- Customizable Branding
- Drag & Drop
- Email Marketing Software
- Event Management Software
- Event Scheduling
- Event Ticketing
- Exhibit/Vendor Management
- Group Registration
- Guest List Management
- Landing Pages/Web Forms
- Lead Generation Software
- Live Chat Software
- Live Streaming Software
- Marketing Automation Software
- Mobile Access
- Networking
- Online Registration
- Payment Processing Software
- Pre-built Templates
- Promotions Management
- QR Codes
- Real Time Editing
- Real-Time Chat
- Real-Time Updates
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- SEO Management
- Social Media Integration
- Social Promotion
- Speaker Profiles
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Virtual Lobby
- Visitor Registration
- Website Hosting
- Website Management

... and 9 more features

## Integrations (8 total)

- Eventbrite
- Google Analytics 360
- Walls.io
- WhatsApp
- Zoho CRM
- Zoho PageSense
- Zoho SalesIQ
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)

## Related Categories

- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)
- [Registration Software](https://www.capterra.ca/directory/30111/registration/software)
- [Conference Software](https://www.capterra.ca/directory/30953/conference/software)
- [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software)
- [Event Marketing Software](https://www.capterra.ca/directory/31542/event-marketing/software)

## Alternatives

1. [Purplepass](https://www.capterra.ca/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews)
2. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5815 reviews)
3. [Fienta](https://www.capterra.ca/software/171132/fienta) — 4.8/5 (194 reviews)
4. [TicketSource](https://www.capterra.ca/software/143073/ticketsource) — 4.8/5 (552 reviews)
5. [Ticket Tailor](https://www.capterra.ca/software/112510/ticket-tailor) — 4.9/5 (596 reviews)

## Reviews

### "Good for Internal and External Tech Events" — 4.0/5

> **Edwin** | *July 25, 2026* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about Zoho Backstage is how it brings all event management tasks into one easy-to-use platform. The interface is clean and simple, making it easier to create events, manage registrations, and keep track of attendees without needing advanced technical skills. The event ticketing features are useful because they allow organizers to handle different ticket types, payments, and attendee information in one place. We use it for Tech event and smaller events. I also liked the customization options for event pages and the tools available for improving the attendee experience. The platform provides good value for money compared to many other event management solutions. Overall, it helps reduce the amount of manual work needed when organizing professional events.
> 
> **Cons**: The main thing I liked least about Zoho Backstage is that some advanced features can take time to understand and configure properly. New users may need to spend some time learning where certain settings are located, especially when managing larger events with many requirements. The customization options are good, but they can feel limited compared to some specialized event platforms. I also found that some integrations could be improved to provide a smoother workflow with other business tools. Customer support is helpful, but response times may vary depending on the issue. Overall, these are minor issues, but they could improve the experience for users managing complex events.
> 
> My overall experience with Zoho Backstage has been positive. It is a reliable event management platform that provides the main tools needed to plan, organize, and manage events successfully. I found the platform easy to navigate, and features like event registration, ticketing, attendee management, and feedback collection worked well for my needs. The security features also provide confidence when handling event information and customer data. Zoho Backstage offers a good balance between functionality and affordability, making it suitable for businesses, organizations, and individuals who regularly host events. While there are areas where the platform could become more flexible, it has been a useful solution for improving event organization and attendee engagement.

-----

### "Wonderful Experience" — 5.0/5

> **Richard** | *September 25, 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We have used Zoho backstage for two events over the past two years, and each experience was better than we could have imagined. As we used the platform/app we found more and more features that really simplified managing and executing our events. It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing. Our exhibitors and event attendees also made the most of the features. The customer support was first class, quick and accommodating. I would highly recommend and will continue to use it in the future.
> 
> **Cons**: Crickets... nothing bad about our experience with the application or it's performance. It was easy to use and full of wonderful features.
> 
> The experience overall was wonderful. Great value for the money, with a robust event ticketing system.

-----

### "Promising Event Platform with a Learning Curve" — 4.0/5

> **Michelle** | *July 18, 2026* | Civic & Social Organization | Recommendation rating: 7.0/10
> 
> **Pros**: I liked that Zoho Backstage brings several event-planning functions together in one platform. During testing, the layout appeared organized, and the tools for creating event pages, managing registrations, and communicating with attendees seemed useful.
> 
> **Cons**: Some of the features and setup options took time to understand during my initial testing. More step-by-step guidance and clearer explanations for first-time users would make the platform easier to evaluate and set up.
> 
> My experience was limited to testing the platform rather than managing or attending a complete live event. Overall, Zoho Backstage appeared to offer a useful set of tools for event registration, attendee communication, ticketing, and event management. The platform showed potential, but I would need to use it for an actual event before fully evaluating its reliability, customer support, attendee experience, and value for money.

-----

### "Great if you have ZOHO One" — 4.0/5

> **Aaron** | *December 1, 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed.
> 
> **Cons**: What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets.
> 
> Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events.

-----

### "Honest Short Test Drive" — 2.0/5

> **Josh** | *September 18, 2025* | Events Services | Recommendation rating: 3.0/10
> 
> **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team.
> 
> **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort
> 
> It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it.

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