---
description: Learn more about Zoho Backstage pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Zoho Backstage Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Event Booking Software](/directory/31009/event-booking/software) > [Zoho Backstage](/software/178453/zoho-backstage)

# Zoho Backstage

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> A comprehensive event management solution that empowers organizers to plan, promote, and run online and in-person events.
> 
> Verdict: Rated **4.2/5** by 21 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Zoho Backstage?

Designed for event organizers, agencies, universities, corporations, and non-profits to run all events, in-person, virtual, or hybrid, conferences, and workshops.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 21 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: ₹7,900.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Subscription:
Free - for basic features
Essentials - $119 per month
Premium - $249 per month
Ultimate - $499 per month

Pay-per-event:
Essentials - $299/Event  
Premium - $599/Event  
Ultimate - $1499/Event
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, Chile, China, Germany, India, Indonesia, Japan, Malaysia, Mexico, New Zealand, Philippines, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- Activity Dashboard
- Agenda Management
- Alerts/Notifications
- Attendee Management
- Attendee Profiles
- Attendee Tracking
- Badge Management
- Barcode/Ticket Scanning
- Communication Management
- Confirmations/Reminders
- Contact Management Software
- Custom Domains
- Customizable Branding
- Drag & Drop
- Email Marketing Software
- Event Management Software
- Event Scheduling
- Event Ticketing
- Exhibit/Vendor Management
- Group Registration
- Guest List Management
- Landing Pages/Web Forms
- Lead Generation Software
- Live Chat Software
- Live Streaming Software
- Marketing Automation Software
- Mobile Access
- Networking
- Online Payments
- Online Registration
- Payment Processing Software
- Pre-built Templates
- Promotions Management
- Real Time Editing
- Real-Time Chat
- Real-Time Updates
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- SEO Management
- Social Media Integration
- Social Promotion
- Speaker Profiles
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Virtual Lobby
- Visitor Registration
- Website Hosting
- Website Management

... and 9 more features

## Integrations (8 total)

- Eventbrite
- Google Analytics 360
- Walls.io
- WhatsApp
- Zoho CRM
- Zoho PageSense
- Zoho SalesIQ
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software)

## Related Categories

- [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software)
- [Registration Software](https://www.capterra.ca/directory/30111/registration/software)
- [Conference Software](https://www.capterra.ca/directory/30953/conference/software)
- [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software)
- [Event Marketing Software](https://www.capterra.ca/directory/31542/event-marketing/software)

## Alternatives

1. [Whova](https://www.capterra.ca/software/149712/whova) — 4.8/5 (2423 reviews)
2. [Cvent Event Management](https://www.capterra.ca/software/26318/cvent-event-management) — 4.5/5 (990 reviews)
3. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews)
4. [EventCreate](https://www.capterra.ca/software/147664/eventcreate) — 4.9/5 (776 reviews)
5. [EventsAir](https://www.capterra.ca/software/130158/eventsair) — 4.6/5 (54 reviews)

## Reviews

### "Wonderful Experience" — 5.0/5

> **Richard** | *September 25, 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: We have used Zoho backstage for two events over the past two years, and each experience was better than we could have imagined. As we used the platform/app we found more and more features that really simplified managing and executing our events. It was easy to set-up and integrate with our other platforms to help generate complete overview on how all aspects of the event were performing. Our exhibitors and event attendees also made the most of the features. The customer support was first class, quick and accommodating. I would highly recommend and will continue to use it in the future.
> 
> **Cons**: Crickets... nothing bad about our experience with the application or it's performance. It was easy to use and full of wonderful features.
> 
> The experience overall was wonderful. Great value for the money, with a robust event ticketing system.

-----

### "Would recommend so far\!" — 5.0/5

> **Khilah** | *January 25, 2026* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: I like the ease of use as well as the versatility of the mobile app. It’s much easier to navigate than it is on the desktop version.
> 
> **Cons**: There aren’t any cons I have currently. I just started using Zoho so I’m still new to the platform\! So far I’ve had a good experience

-----

### "Great if you have ZOHO One" — 4.0/5

> **Aaron** | *December 1, 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: What I like: Zoho Backstage makes it easy to plan and manage events with a clean interface and logical workflows that keep everything organized. The support resources and help content are useful when getting set up, and the platform continues to improve with regular updates. The built-in reporting and attendee data views make it straightforward to see who registered, who attended, and how each session performed.
> 
> **Cons**: What I don’t like: Some customization options, especially around event site design and certain advanced configurations, can feel limited or require extra time to figure out. Integrations and higher-tier features may also require moving up to more expensive plans, which is not ideal for smaller events or budgets.
> 
> Overall experience: Overall, Zoho Backstage provides a solid, all-in-one environment for running events, from registration to reporting. It balances usability with powerful capabilities, especially if you are already using other Zoho apps. Even with a few limitations around customization and pricing tiers, it is a reliable choice for managing both virtual and in-person events.

-----

### "Honest Short Test Drive" — 2.0/5

> **Josh** | *September 18, 2025* | Events Services | Recommendation rating: 3.0/10
> 
> **Pros**: Customer support. There was a lot to this product. They are willing and capable of explaining it in its many depths if you have the time to put into it or the team.
> 
> **Cons**: There was so much to navigate and understand to make it usable for the small business. We wanted a product that was up and running quickly with minimal effort
> 
> It was not simple enough to use. It probably works great if you have a team to dedicate to it. You need to put time into it.

-----

### "An Intuitive Easy-to-Use portal for managing Conferences, even for small groups" — 4.0/5

> **Jaideep** | *October 6, 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Zoho Backstage was extremely easy to set up and use. The user interface felt intuitive, and the platform offers a wide range of features. I found the website design tool straightforward and user-friendly, with plenty of customization options available. The white-labeled mobile app also provided a smooth and enjoyable experience for attendees. Setting up rooms was simple, and managing ticket statuses was efficient. Creating and updating the agenda was hassle-free, allowing for quick changes without needing technical assistance. Customer support was responsive and easy to reach. While we opted for the offline payment method, the online payment integrations appeared very promising.
> 
> **Cons**: There was no option for attendees to upgrade their rooms and pay the difference, which led to room cancellations and the need for re-registrations. The user interface for the Profile menu was inconsistent between the Android and iOS apps. On the mobile app, attendee profiles appeared in a very small font, causing most people to overlook the social media links on the page. Additionally, only one custom form was available, even though multiple forms would have been helpful since we needed to collect information from participants at different stages before the event. Lastly, having a hands-on training session five days before the event would have enabled us to make better use of the product during the event itself.
> 
> Overall experience with Zoho Backstage is very positive. The team was very responsive, the the application was very easy to setup and use.  For our small group event, this removed the stress of information dissemination from the organizing committee to the attendess.

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