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What Is VipeCloud?

VipeCloud is the only solution you need to Automate your Customer Communications. VipeCloud's easy-to-use CRM also has built in Email Marketing, SMS & MMS Texting, Sign Up Forms, Social Posting, Scheduling, Video Email, Automations and More. VipeCloud enables you to simplify, automate, and optimize your entire customer lifecycle. And we mean it when we offer great support, with easily accessible US-based humans.

Who Uses VipeCloud?

Customers of all shapes and sizes, from budding entrepreneurs to businesses with hundreds of sales people. If you're looking for a single, easy to use, and powerful solution try VipeCloud today.

VipeCloud Software - Sales pipelines with multiple views. Track multiple pipelines, customize your stages, and what data are shown in kanban view.
VipeCloud Software - Reduce your administrative data entry. Automatically track emails, link clicks, attachment downloads, video views, and more. Automatically create contacts and company records from your emails. View communications across entire companies and opportunities.
VipeCloud Software - Configure the tool, not the way you do business. Pull up actionable information fast with filter views. Track what's important to your business with custom fields.
VipeCloud Software - Review what's working (or not) with reports. Measure sales velocity, salesperson activity, marketing effectiveness, and more.
VipeCloud Software - Foster better relationships with your contacts using video email. Communicate not just more effectively, but faster as well.

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Reviews of VipeCloud

Average score

Overall
4.9
Ease of Use
4.4
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
87%
4
11%
3
2%
Christy
Owner in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Vipecloud is a necessity for marketing!

5.0 11 months ago

Comments: I'm not sure how I ever did business before Vipecloud. This platform allows me and my staff to handle all clients in one space and provide services to all of them at once.

Pros:

Vipecloud makes it very easy to manage business contacts and communicate with them effectively. We not only add all contacts into one place and manage easily, but we are also able to provide services to our clients with one click. Very user friendly platform and customer service is top notch.

Cons:

I feel like I'm not utilizing all features and it's just because I'm not tech savvy. I want to use the automated options more, but don't understand it. Maybe better explanation of new features that become available. This is mainly on me! I do feel like it would be nice to have a price break at a certain number of clients since we have grown so much.

John
Principal in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Our go-to tool for everything!

5.0 3 years ago

Comments: Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.

Pros:

As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.

Cons:

There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!

VipeCloud Response

3 years ago

Thank you for the wonderful review!

Usha
Business Development Manager in Malaysia
Law Practice, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best CRM for small sized businesses

3.0 3 years ago

Comments: VipeCloud has been a great asset in helping us organize and keep track of customer interactions on a daily basis. In particular, [SENSITIVE CONTENT] has been outstanding in providing personalized support in exploring how best to use VipeCloud to suit us as a law firm. Having tried a number of systems and databases over the years, we can say with confidence that VipeCloud is one of the most user-friendly ones and can be customized to meet our needs rather than forcing us to reconfigure our data to fit the system.

Pros:

Easy of use & easy integration. The user experience has been positive thanks to [SENSITIVE CONTENT] who has been a great help from the get-go. Suggestions from us (the users) are considered and have been implemented in the new releases.

Cons:

An Auto-saving feature in the Email template would be really helpful. Users should be able to re-order the pipelines instead of deleting and re-typing them.

Rene
CEo in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VIPE CLOUD COMBINES SO MUCH FUNCTIONALITY IT MAKES YOUR JOB EASIER

5.0 5 years ago

Comments: The creators listen to the clients. They are adding new features and make the system easier. They aren't afraid to expand their initial concept and incorporate a better wider vision based on the users.

Pros:

How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.

Cons:

Just the initial setup and learning curve.

Steve
owner in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

VipeCloud

5.0 5 years ago

Comments: CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

Pros:

Full featured with new thoughtful features continually being added. Good Value and Powerful

Cons:

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.