Subsplash

Solid choice for connecting your church family!

Pros:

Once you get used to the dashboard settings, it is surprising how creative you can get with the design of the app, without sacrificing a professional look. We love the many available features such as developing a custom Bible reading plan, accessing our Google Calendar of events, and the ability to quickly and easily give online. We've taken advantage of the Media server, and upload all our messages, complete with PowerPoint Slides, Sermon Notes and Bible Study curriculum. It is a significant tool for our church family to not only stay in touch with what's happening at the church, but to assist them in their discipleship journey with reading and study. I also give Subsplash top marks for their technical support. I receive very quick and helpful replies, always delivered with a friendly attitude.

Cons:

The software seems to be fairly robust, but it is a bit slow in starting up, and there is a slight delay when making updates. There is a bit of a learning curve in understanding the Dashboard. I feel the team has done a great job in general at making it as accessible as possible, but there are still a couple of things that I would not consider intuitive (such as working with the menu system, lists, and media series). The custom Bible reading feature is great, but I wish we had access to other translations beyond ESV.

Good but Pricey

Comments: Customer service is great. Not usually able to directly speak with technicians but on the billing and basic questions side, someone was almost always available.

Pros:

The ease of use and UX is great. Easy to get app updated pushed to all users and build out was a breeze!

Cons:

The cost of the app was pretty high. Especially since there is very little customization apart from text and images. Anything that I wanted to develop or add I either had to find a workaround (build a website to load within the app) or just not have. Got frustrating after a while.

Good for Smaller Churches

Comments: My overall experience with Subsplash was mediocre. There is much that frustrated me as features would crash or I could not customize to my satisfaction. The customer service is incredibly difficult to reach, which has also caused major issues. The host media very well, and provide great features for categorizing what we store on their platform.

Pros:

If what you want is an inexpensive web platform that allows you to host and stream media, as well as build aesthetically pleasing websites and apps, Subsplash is a great option. It is easy to stream and categorize media, and the push notification feature is easy to use.

Cons:

Customization is a major struggle for Subsplash. Their integrations with third-party software lack the features necessary to make them worthwhile, and the user/designer seems to be limited to features that the platform has built itself.

Good and getting better

Pros:

The onboarding process was simple and the Subsplash team was really helpful in getting our website and church app operational. The church management platform is easy to use and makes it easy to stay connected to our church family. The app and website software makes it easy to maintain those tools.

Cons:

There still isn't full integration among the various platforms, but it continues to get better. The app could use a little more user control, like being able to choose light or dark mode and the ability to change font sizes.

Subsplash makes mobile apps easy!

Pros:

We've used Subsplash for our church's app for years now. Here's the deal, while other custom app builders may be appealing to not lock you into a box on design, no one will give you the support staff or custom attention like these guys. They DO offer many templates and such for mobile apps, so the box is large, but it is still a template based system (box). But if you don't want to custom code your own app, you are going to land in a box somewhere. This is the best I've seen yet. On top of that, they have giving platforms, podcast platforms, etc... and if you need something they don't have, just ask! They are open to feedback and have (numerous times) created solutions that didn't exist before because we asked for them. Great people. Great products.

Cons:

If I have to find a negative here, I'd say... the mobile app templates are totally usable and such, but aren't the prettiest or most custom in the world. Admittedly this is probably on us for not spending more time on ours. :-P I've seen some great apps on the platform and a large portion of ours not being stellar is on us.