What Is Checkr?

Checkr uses AI-powered technology to help run background checks so you can make safer, more informed hiring decisions in less time. Join the 15,000+ companies relying on Checkr. Our customers include Airbnb, Netflix, Lyft, Papa John's, Elwood Staffing, Instacart, Hot Topic, Adecco and more.

Who Uses Checkr?

The Gig Economy, Retail, Staffing, Hospitality, Manufacturing, and Volunteers. See how we’re helping companies like yours get ahead.

Checkr Software - Manage compliance Checkr Software - Reduce adjudication time Checkr Software - Continuous Check Checkr Software - Better adjudication Checkr Software - Actionable analytics

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Reviews of Checkr

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.4
Features
4.7
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brett
Brett
Training manager in US
Verified LinkedIn User
Food & Beverages, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Easiest background checker around!!

5.0 4 years ago

Comments: Checkr gives me the chance to look at the whole picture of someone I’m hiring giving me the chance to make a sound and safe hiring decision for the company.

Pros:

How easy it was to navigate around the site it wasn’t a long drawn out process like other sites!

Cons:

The lay out could have been better. Things placed in different areas than they were.

Thomas
Strategic Partner in US
Staffing & Recruiting, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product to us

5.0 10 months ago

Comments: Solid

Pros:

Easy to use and good communication with customer support.

Cons:

Some responses are slow, but not necessarily due to Checkr and various county's are manual and slow to respond.

Marielle Francine
Marielle Francine
Talent Acquisition Manager in US
Verified LinkedIn User
Food & Beverages, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Even their Customer Success leadership team don’t care

2.0 3 months ago

Comments: Trying to implement CC-MVR for more than half a year now and still not done. We’ve been through 3 different customer success managers, all seem to be disappearing whenever you’d follow up on something they said they would do. I reached out to senior level leaders multiple times and was promised help, but I have never felt as helpless with any other vendor I’ve worked with in the past as I am with Checkr. I went through the correct channels but nothing gets resolved. RUN AWAY AND GO WITH ANOTHER BACKGROUND CHECK SERVICE PROVIDER.

Pros:

Fountain and Lever integration User friendly consent form

Cons:

Their Customer Success team is the worst I have ever encountered in my career.

Marc Joseph
Customer Experience Agent in Philippines
Consumer Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Is it a Check?

5.0 3 months ago

Comments: 8/10

Pros:

I love how all background check's that they're providing are all accurate.

Cons:

Some of the background check takes more than the estimated timeframe which is really frustrating.

Bryce
Training and Development Speecialist in US
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Wonderful software solution for a variety of businesses.

5.0 10 months ago

Comments: We have loved the ability to submit hundreds of background checks and to quickly and easily see their status/results.

Pros:

I like that Checkr is an easy-to use and well-supported online solution. We really appreciate the ability to pick and choose what features we want and that Checkr has a pricing solution for any combination of features.

Cons:

As with any background check system it can be frustrating when dealing with improper background check information or errors that come up when requesting a background check due to user (applicant) input error.

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