---
description: Learn more about Emerald pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Emerald Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Emerald](/software/177496/emerald-)

# Emerald

Canonical: https://www.capterra.ca/software/177496/emerald-

> Customer Relationship Management System for Tourism Companies
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Emerald?

Emerald is a CRM system for tour operators of all types and sizes. Whether classic, cruise, flight, hiking or other operator, airline, theme park or travel supplier

## About the vendor

- **Company**: ISO Travel Solutions
- **Founded**: 1979

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing includes a one-time payment of $500 per user.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Contact Management Software
- Email Management Software
- Lead Management Software
- Mobile Access
- Reporting/Analytics
- Segmentation
- Task Management Software

## Integrations (2 total)

- Microsoft Outlook
- Salesforce Platform

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/177496/emerald-)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/231238/Emerald-/> |
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| en-AU | <https://www.capterra.com.au/software/177496/emerald-> |
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| es-MX | <https://www.capterra.mx/software/177496/emerald-> |
| es-PA | <https://www.capterra.com.pa/software/177496/emerald-> |
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