--- description: Learn more about SMART pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SMART Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [SMART](/software/177155/smart-software) # SMART Canonical: https://www.capterra.ca/software/177155/smart-software Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/177155/smart-software?page=2) > Software for EVERY industry. Provide better service, organize your company, increase efficiency, save time, cut waste \& inventory loss. > > Verdict: Rated **4.5/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SMART? Complete Software Solution to organize your company, increase revenue, and run a better service business. We also offer industry leading components specialized for Amusement, Gaming, and ATM Companies ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 18 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SMART - **Location**: Effingham, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Please contact SMART for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Billing & Invoicing - Contact Database - Customer Database - Dispatch Management - Electronic Signature - GPS - Inventory Management Software - Job Management - Live Driver Tracking - Mobile Access - Online Time Clock - Performance Metrics - Quotes/Estimates - Routing - Scheduling Software - Service History - Technician Management - Work Order Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [Route Planning Software](https://www.capterra.ca/directory/30944/route-planning/software) ## Alternatives 1. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.5/5 (151 reviews) 2. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (290 reviews) 3. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) 4. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews) ## Reviews ### "Organized and Optimized" — 5.0/5 > **JoJo** | *July 25, 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The SMART system is easy to use. This is the first time we have a database of our company at our fingertips. The extensive, filterable reporting features give us detailed information on any one company or one device. I didn’t realize what I was missing in our old system until I poked around in the SMART Software. Now, I can address a recurrent issue before it has a serious impact on a site and take measured action rather than scrambling to get a fix in place. > > **Cons**: I would love to push the boundaries and incorporate some type of back-and-forth communication between the end user placing the Work Order and the Tech handling the issue. There are a lot of times where a simple reset of a machine will get it back working. I would like to be able to update the work order with a comment to the site (reset machine). At site level, I would love some way for them to update the Work Order on their end by sending an additional comment. Or perhaps, a way for the end user to close the Work Order on their end… problem has been resolved. > > We are not using SMART Software to its fullest, but that which we are using has brought some much needed structure. ----- ### "A Teacher Must\!" — 5.0/5 > **Emily** | *August 11, 2020* | Primary/Secondary Education | Recommendation rating: 9.0/10 > > **Pros**: SMART Software has many powerful interactive presentation tools that make old whiteboards or chalkboards obsolete. It allows users to easily write and edit on top of documents or within the SMART Notebook, and there are even editable games and interactive media for presentations. In addition to that, their updated SMART Learning Online Suite lets users create and edit SMART notebooks online, even letting students join for live virtual sessions. > > **Cons**: Although the Online Suite has alleviated some of this, the SMART hardware can be very expensive, and requires additional hardware like projectors (and bulbs which are also very expensive). On top of that, several features were recently removed because of Adobe Flash becoming obsolete (interactive timers and multimedia). Many have been replaced, but not all. > > SMART Software is great for every classroom. As a teacher, the ease of creating and editing presentations, and for allowing students to interact and engage with the software, is amazing. I also love being able to save my Notebooks to use later as review\! Great software\! ----- ### "Good so far" — 4.0/5 > **Brittanie** | *July 23, 2020* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: The software is very user friendly and the support staff is amazing. > > **Cons**: The balances aren't up to date. The bank we use needs a swap after 3 adds for cash and there is no way to keep track of the adds and some locations get filled twice weekly and at this time there is not solution how to do two fills in a week for a location. ----- ### "My experience with Smart Software" — 5.0/5 > **Donald** | *August 30, 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The elimination of all math errors. Collectors doing the correct splits and not missing or forgetting to charge for expense items such plush expense. Other fees such as machine license fees can be set up to collect on a daily basis which is usually pennies a day and much easier to collect from the location. Once the accounts are set up correctly any collector can substitute for another all the account details are set. > > **Cons**: They need to do a test on printing all the various reports, some reports do not fit all the columns on one page and you are not always given the options to page set up for scaling, minor issue but does waste paper sometimes > > We have become more profitable and are able do more without adding more people. We have done several acquisitions since 2014 which is when we implemented the Smart software and have added probably 100 locations to the routes without adding collectors. The money check in process is also streamlined saving office personnel time. ----- ### "Midwest Coin Concepts" — 4.0/5 > **Cindy** | *July 28, 2020* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: The ability for our route sales people to have zero paperwork and go to complete use of laptops when on location. > > **Cons**: We don't have to many complaints about this software. Worked very closely with their team with development and changes we wanted to see and they were happy to help us out. > > less human error when collections are being done. we don't experience the problem with numbers being written down incorrectly. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/177155/smart-software?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/177155/smart-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data