15 years helping Canadian businesses
choose better software

What Is Cisco Meraki?

Monitor and manage mobile and desktop devices in the cloud through a secure dashboard.

Who Uses Cisco Meraki?

Endpoint management for enterprise environment.

Cisco Meraki Software - 1
Cisco Meraki Software - 2
Cisco Meraki Software - 3
Cisco Meraki Software - 4
Cisco Meraki Software - 5

Not sure about Cisco Meraki? Compare with a popular alternative

Cisco Meraki

Cisco Meraki

4.5 (115)
US$40.00
Free version
Free trial
46
No integrations found
4.5 (115)
4.2 (115)
4.4 (115)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$3.67
month
Free version
Free trial
46
1
4.4 (522)
4.4 (522)
4.7 (522)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Cisco Meraki

Jamf Pro
Top rated features
Deployment Management
Endpoint Management
Security Management
ManageEngine Mobile Device Manager Plus
Top rated features
Deployment Management
Endpoint Management
Software Management
Yard Tracking and Management system
Top rated features
No features have been rated by reviewers for this product.
NG Firewall
Top rated features
Policy Management Software
Threat Response
VPN Software
FortiClient
Top rated features
Authentication Software
Remote Access/Control
SSL Security
Jamf Now
Top rated features
Deployment Management
Inventory Management Software
Software Management
Cisco Adaptive Security Appliance (ASA) Software
Top rated features
Access Controls/Permissions
Access Management
Intrusion Detection System
Sonicwall Network Security Manager
Top rated features
Content Filtering
IP Filtering
Policy Management Software
FireDrum Email Marketing
Top rated features
CAN-SPAM Compliance
Mobile Optimization
Template Management

Reviews of Cisco Meraki

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
38%
3
5%
Mark
Mark
Vice President of Information Technology in US
Verified LinkedIn User
Market Research Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great for a large range of businesses

5.0 3 years ago

Comments: Overall we are pleased with our Meraki purchase and installation. We used a system integrator to obtain it but looking back we could have saved some money doing it ourselves but the quick onboarding and initial setup by the integrator ensured we got running quickly

Pros:

Meraki is a cloud based product that controls on premises and remote hardware. The hardware is top of the line and includes all the functions you would expect from an exterprise offering. Given the broad number of options and the cloud based always updating nature of this product if fill many needs and be adopted by most organizations.

Cons:

Some of the navigation takes some getting used to and I wish it would flow more but there are so many features that building a fluid navigation gets tough, even for Cisco. The graphing could also be better and offer additional options when you need more details but generally it will fill most needs.

Brian
Assistant Utilities Director in US
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust MDM platform used for management of iOS devices

5.0 3 years ago

Comments: We started using Meraki SM when it was still being made available for free to small organizations. At the time, the system was simple, but provided us with what we needed. As the system grew and was improved upon, primarily as Apple released new management options for iOS devices, it became necessary for us to upgrade from the free platform to a paid subscription. The per-user pricing was very competitive, and the available management options were well worth the cost.

Pros:

Setup of an enterprise MDM was made easy with Meraki SM. The web administration portal was easy to use, and offered us all of the functionality we needed initially, as well as has provided us the opportunity to increase our use over time. The platform is well designed, simple to use, and responsive. The app management solutions provided through SM are excellent, as well as the user/device options for license assignment and updating.

Cons:

We have found the location mapping to be unreliable in Meraki SM, despite having our mobile devices all GPS enabled and configured to make location information available to the SM app. The location tracking tends to use cellular location based on IP addressing and tower locations rather than GPS coordinates provided by the device. Policy pushing over the air is hit or miss, and it can take multiple attempts to get a client device to receive the revised policies. The greatest restrictions of the Meraki MDM seem to lie with Apple not making as many centralized management options available as they should, since enterprise use of iOS doesn't seem to be on their list of priorities.

Joshua
Application Specialist in Australia
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Does it job but recent changes have led us to migrate away

4.0 3 weeks ago New

Pros:

Meraki has been a product that we have been using for quite some time to manage our iOS and some of our Android devices. For the purposes that we use an MDM which is primarily just the pushing of apps and ensuring that specific settings are on, it does just that. The UI has been overhauled from its previous outdated design making it easier on the eyes.

Cons:

They have recently changed the usage agreement which now does not include the first 100 devices for free. Since this change, they no longer allow for devices to be added or removed but do allow the management of pre-existing devices. However, due to our usage case and the pricing we have begun migrating away from Meraki.

Isaac
Director of Technology in India
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Lots of promise but not enough focus on the core

3.0 5 years ago

Comments: This software has great promise as an MDM solution but it lags behind other solutions. If you’re looking for free and iOS/Android this is for you. If you want to manage computers you may want to consider looking elsewhere. Systems Manager doesn’t scale well and provide advanced features.

Pros:

This is a beautiful MDM solution that supports all platforms which is great. There are some features not found elsewhere that make it easy to integrate security functionality with Meraki’s networking stack. Want WPA2 enterprise with TLS? Systems manager makes this seamless.

Cons:

Feature set prioritizes integration with Meraki stack. Features introduced by Apple or Microsoft at the OS level can take months if not years to finally be implemented. This can cause quite a lag as your user base upgrades. No real features to manage the patch level of devices aside from manually pushing updates each time. Licensing cost fluctuates frequently (it’s free, it’s paid, it’s mostly free but sometimes paid).

Jacqueline
Director of Technology in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Cisco Meraki - The best solution for network management with a small team!

5.0 3 months ago

Comments: When we first began upgrading our outdated infrastructure, we decided on Meraki. As we continued from our MDF and worked our way out, the benefits of a full Meraki network became even more apparent. Our Meraki dashboard is our lifeline for knowing what is going on across our network from power outages to wireless health and bandwidth utilization. I love that we are also able to allow access to outside vendors and internal staff in a secure way with only the access the need and nothing more. The VPN client has allowed me to get my entire network up remotely after major power outages. I can't recommend Cisco Meraki enough for anybody who needs the flexibility and simple but secure anywhere/anytime access to their network. Cisco Meraki is a true enterprise level network solution that you can feel confident about deploying without having needing high level network engineering on staff or contract.

Pros:

Cisco Meraki allows us complete visibility into our network at all times. I can manage 95% of my network tasks from anywhere at any time. This has allowed us to keep network management in-house with a 3 person IT team for a large campus environment with almost 1,000 users daily. Adding new devices is simple and the support is immediate and on point. I do not have to wait for a response and escalation. The agent who responds first is the one who resolves the issue in a professional and friendly manner.

Cons:

The annual license renewal is costly. If you decide to co-term your licensing, it is not immediately obvious what the yearly licensing costs will be so it is important to consider this factor when forecasting your budget. For us, using Meraki offsets the cost of MSPs or another FTE for a network admin role so it is well worth the annual license costs to have the peace of mind that your network is always up to date and accessible to you from anywhere on any device.