--- description: Learn more about Channel Manager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Channel Manager Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Channel Manager](/software/176327/channel-manager) # Channel Manager Canonical: https://www.capterra.ca/software/176327/channel-manager > Trust your Swiss specialists to optimize your online sales with an integrated and fully automated approach. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Channel Manager? Hotels, Hostels, B\&B, Apartments, Accommodation provider ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hotel-Spider - **Founded**: 2002 ## Commercial Context - **Starting Price**: CHF 29.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Chinese, English, French, Polish, Portuguese, Russian, Spanish - **Available Countries**: Switzerland ## Support Options - Chat ## Category - [Channel Management Software](https://www.capterra.ca/directory/30678/channel-management/software) ## Alternatives 1. [Datasurf](https://www.capterra.ca/software/218190/datasurf) — 4.6/5 (5 reviews) 2. [FeedArmy](https://www.capterra.ca/software/165383/feedarmy) — 5.0/5 (5 reviews) 3. [WebBookingPro](https://www.capterra.ca/software/218681/webbookingpro-booking-engine) — 5.0/5 (1 reviews) ## Reviews ### "Superb channel-manager for a reasonable price" — 5.0/5 > **Roland** | *November 14, 2018* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: - The structure is very well thought out which makes the use quite easy. You can connect the different rooms and rates with each other and this make the daily work economicall. - Very good support - a lot of interfaces > > **Cons**: - We are very satisfied and so we don´t have any complaints at all. ----- ### "Smooth operation" — 5.0/5 > **Silke** | *October 29, 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The software itself works smooth and without interuptions, this is important for us. > > **Cons**: Hard to say... small little things ... always have been solved quick or are easy to understand. > > The onboarding was easy, we received always friendly support. The videos are easy to understand and when I was not able to help myself the helpdesk ansered soon. ----- ### "Hotel-Spider" — 4.0/5 > **Dominique** | *November 9, 2018* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Safe and Steady software, personal contact > > **Cons**: Support has sometimes problems with the mappings > > We use Hotel-Spider only as a channel manager and it makes the live much easier ----- ### "Probably the best channel manager out there" — 5.0/5 > **Pandis** | *August 11, 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Extremely easy to use, information presented in a very clear way, easy to understand. > > **Cons**: there isn't much to not like honestly. it has all the features you need and most important its very easy to use. > > the purpose of a channel manager is to handle the high volume of reservations coming in and out without having to worry and this one does the job extremely well. Had nothing to worry about and when a couple of times i faced a problem the support team was there to fix the problem very quickly. ----- ### "Very good service" — 5.0/5 > **Valérie** | *January 21, 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The staff is always friendly and happy to help. You can call them at any time\! > > **Cons**: so far nothing to complain\! They are very professionel > > We had to change all our GM (from an old system to Hotel Spider) a couple of months ago. The staff from Hotel Spider did everything we had to do for us (conference call so that we are also informed about eveything). Everything perfect. And they are happy to help at anytime\! ## Links - [View on Capterra](https://www.capterra.ca/software/176327/channel-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data