---
description: Learn more about Okendo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Okendo Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

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> Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.
> 
> Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Okendo?

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 223 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Okendo
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available.&#10;Essential: $29 per month&#10;Growth:  $99 per month&#10;Power: $299 per month&#10;Advanced: $499 per month&#10;Enterprise: Please contact Okendo directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States

## Features

- Campaign Management Software
- Dashboard Software
- Loyalty Program
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Rewards Management
- Sentiment Analysis
- Social Sharing
- Third-Party Integrations

## Integrations (39 total)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... and 24 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Referral Software](https://www.capterra.ca/directory/30681/referral/software)

## Alternatives

1. [Score My Reviews](https://www.capterra.ca/software/183655/score-my-reviews) — 4.9/5 (81 reviews)
2. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1204 reviews)
3. [TrueReview](https://www.capterra.ca/software/210085/truereview) — 5.0/5 (152 reviews)
4. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (704 reviews)
5. [Yotpo](https://www.capterra.ca/software/144389/yotpo) — 4.5/5 (376 reviews)

## Reviews

### "Verry happy customer\!" — 5.0/5

> **Shayne** | *October 15, 2024* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: I like the UI on the website. Backend is very easy to navigate and work with. Customer service very good.
> 
> **Cons**: Pricing can be a bit sharper, especially for low volume smaller businesses.
> 
> Okendo has been a game-changer for us\! The integration with Shopify was seamless, and setting up review requests was super easy. I love how customizable everything is, and the reviews have really helped build trust with our customers. Their support team has been amazing too—always responsive and helpful\!

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### "A solid review solution" — 5.0/5

> **Nikita** | *October 15, 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Okendo is easy to navigate and offers simple integration and functionality that other review platforms we've worked with do not.
> 
> **Cons**: The onboarding experience was a challenge, especially when dealing with a nuanced site. That's something for Okendo to work on in the future.

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### "A great platform" — 5.0/5

> **Kate** | *October 3, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very user friendly\! It is so easy to navigate and comes with helpful dashboards.
> 
> **Cons**: Nothing, it works for our company. We will continue to use it.
> 
> We were able to collaborate easily as a team and sending many campaigns out via Okendo. The reporting is also very helpful\!

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### "Taking it to the next level" — 5.0/5

> **Diana Karen** | *March 31, 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality.
> 
> **Cons**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it.
> 
> Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website.

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### "Reliable reviews platform for DTC Shopify brands" — 5.0/5

> **Verified Reviewer** | *March 30, 2026* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated.
> 
> **Cons**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics.
> 
> Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it.

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## Links

- [View on Capterra](https://www.capterra.ca/software/176189/okendo)

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