--- description: Learn more about ADP Comprehensive Services pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ADP Comprehensive Services Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [ADP Comprehensive Services](/software/175840/adp-comprehensive-services) # ADP Comprehensive Services Canonical: https://www.capterra.ca/software/175840/adp-comprehensive-services Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/175840/adp-comprehensive-services?page=2) > Discover how powerful technology and designated HR, benefits, talent and payroll specialists can put you in the HR driver’s seat. > > Verdict: Rated **4.3/5** by 265 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ADP Comprehensive Services? Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 265 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ADP - **Location**: Roseland, US - **Founded**: 1942 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Per employee per month (PEPM) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Activity Dashboard - Applicant Tracking Software - Benefits Dashboard - Benefits Management - COBRA Administration - Check Printing - Compensation Management Software - Compliance Management - Dashboard Software - Direct Deposit - Document Management Software - Employee Benefits Administration - Employee Database - Employee Management - Employee Profiles - Goal Setting/Tracking - HR Management - Leave Tracking - Onboarding Software - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Recruitment Management - Reminders - Self Service Portal - Talent Management Software - Tax Compliance - Time & Attendance - Training Management - Trend Analysis - W-2 Preparation ## Integrations (1 total) - ADP SmartCompliance ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software) - [Benefits Administration Software](https://www.capterra.ca/directory/10025/benefits-administration/software) - [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software) - [Talent Management Software](https://www.capterra.ca/directory/10029/talent-management/software) ## Alternatives 1. [Deel](https://www.capterra.ca/software/205015/deel) — 4.8/5 (4279 reviews) 2. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4815 reviews) 3. [ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7219 reviews) 4. [RUN Powered by ADP](https://www.capterra.ca/software/185859/run) — 4.6/5 (1428 reviews) 5. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1846 reviews) ## Reviews ### "A Reliable HR Partner for Businesses of All Sizes" — 4.0/5 > **Ron** | *September 24, 2025* | Paper & Forest Products | Recommendation rating: 9.0/10 > > **Pros**: As an HR practitioner, finding the right technology to streamline processes and improve efficiency is a top priority. ADP’s Comprehensive Services product has been a valuable tool for our team. It offers a well-rounded solution that covers everything from payroll processing to benefits administration, compliance management, and beyond. The platform is user-friendly and integrates seamlessly with our existing systems, which is a huge time-saver. One of the standout features is the excellent customer support. ADP's support team is always available to assist with any questions or issues, ensuring we can quickly address any challenges that arise. The service is timely and knowledgeable, which gives me peace of mind knowing that there’s always someone I can turn to. In terms of functionality, ADP delivers on its promises. Payroll processing is smooth and reliable, and the benefits management tools are intuitive. We’ve also found the compliance tools to be incredibly useful in keeping up with ever-changing regulations, especially when it comes to taxes and leave laws. However, no system is perfect. While the platform is comprehensive, there can be a bit of a learning curve when navigating some of the more advanced features. Additionally, pricing can be on the higher side for smaller businesses, so it’s something to consider based on your company's size and needs. Overall, ADP's Comprehensive Services has been a game-changer for us, and I highly recommend it for businesses looking to centralize HR functions and ensure compliance. If you’re on the fence, the value it provides in terms of time savings, accuracy, and support makes it worth considering. > > **Cons**: While ADP’s Comprehensive Services offers a wide range of features, the platform can have a steep learning curve and be somewhat costly, particularly for smaller businesses. There are occasional system glitches, and some customization options are limited, though customer support is generally helpful, if sometimes slow during peak times. > > ADP Comprehensive Services helps us manage complex HR tasks like payroll, benefits administration, compliance, and employee support all in one platform. This has significantly reduced manual work, improved accuracy, and ensured we stay compliant with ever-changing regulations—freeing up time for our team to focus on strategic initiatives. ----- ### "ADP for medium and large businesses" — 5.0/5 > **Claudia** | *June 17, 2024* | Construction | Recommendation rating: 9.0/10 > > **Pros**: What I like the most is the scalability ADP offers. While you grow as a company, you can adjust your payroll options easily. It's also very easy to use > > **Cons**: It doesn't have a free trial option to know the product before committing. > > For me, as an employee for a large businesses, having ADP as my first payroll product has simplified my life. It's been so easy to track my hours, my paycheck and my benefits. I have also been able to help my HR coworkers to set it up and add new workers as we grow as a company. ----- ### "11 years and counting" — 5.0/5 > **Cheena** | *March 21, 2025* | Wine & Spirits | Recommendation rating: 10.0/10 > > **Pros**: Having a dedicated team makes a difference to me versus calling an 800 number. > > **Cons**: Sometimes the team changes and I lose a contact that I have a great relationship with. > > Excellent and will continue to partner with ADP and maintain the package. ----- ### "Adp Payroll" — 3.0/5 > **Nadia** | *March 20, 2025* | Retail | Recommendation rating: 4.0/10 > > **Pros**: I like the friendly platoform but need more tutorials videos for users > > **Cons**: The agent are not good response, there its not personal service, multiple contacts > > We have the service for 19 years, and change to paycom, the diference in price and service its 150% more efective ----- ### "40 Years and counting" — 4.0/5 > **Roberta** | *September 26, 2024* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: ADP is a one stop shop with accurate calculation and reporting. I have been a payroll ADP user for 40+ years so have seen much growth and change. > > **Cons**: Too much red tape sometimes to get things done. I really dislike customer service. We have had three new case managers in the last 6 months. I can barely understand the person I have now. Forces me to use the online portal for assistance instead of just calling and talking with someone. Also disappointed they no longer provide APA recertification credits. ADP seems more focused on Human Management at this time. > > I understand that ADP has to protect the brand, but the hands off approach is very frustrating at times. If you are not well versed in payroll regulation you may be very frustrated. Your payroll person needs to be more than a button pusher. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/175840/adp-comprehensive-services?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/175840/adp-comprehensive-services) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data