--- description: Learn more about Trainual pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Trainual Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Training Software](/directory/10008/training/software) > [Trainual](/software/175749/trainual) # Trainual Canonical: https://www.capterra.ca/software/175749/trainual Page: 1 / 22\ Next: [Next page](https://www.capterra.ca/software/175749/trainual?page=2) > Trainual is a learning management software that helps businesses streamline documentation, training, and operational processes. > > Verdict: Rated **4.8/5** by 510 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Trainual? Trainual is used by entrepreneurs, operations leaders, HR professionals, legal teams, real estate agencies, dental practices, construction companies, business services, and healthcare organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 510 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Trainual - **Location**: Scottsdale, US - **Founded**: 2018 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Action Management - Activity Dashboard - Asynchronous Learning - Built-in Course Authoring - Calendar Management - Certification & Licensing - Collaboration Tools - Commenting/Notes - Compliance Management - Content Management System (CMS) Software - Course Tracking - Customizable Templates - Discussions/Forums - Document Management Software - Employee Database - Employee Handbook - Employee Management - Feedback Management - Goal Management - Knowledge Base Management - Learner Portal - Learning Paths/Tracks - Mobile Learning Software - Performance Management - Progress Tracking - Reminders - Reporting & Statistics - Reporting/Analytics - SCORM Compliance - Self Service Portal - Skills Assessment - Social Learning - Surveys & Feedback - Tests/Assessments - Text Editing - Third-Party Integrations - Training Management - Video Conferencing Software ## Integrations (37 total) - ActiveCampaign - Asana - BambooHR - Basecamp - Cognito Forms - Copper - Dropbox - Dropbox Sign - Flock - Google Calendar - Google Forms - Harvest - Justworks - LinkedIn for Business - Loom ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Training Software](https://www.capterra.ca/directory/10008/training/software) ## Related Categories - [Training Software](https://www.capterra.ca/directory/10008/training/software) - [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software) - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [Mobile Learning Software](https://www.capterra.ca/directory/30954/mobile-learning/software) - [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5322 reviews) 2. [Absorb](https://www.capterra.ca/software/61763/absorb-lms) — 4.6/5 (365 reviews) 3. [Whizlabs](https://www.capterra.ca/software/1044263/whizlabs) — 4.9/5 (305 reviews) 4. [Google Classroom](https://www.capterra.ca/software/186631/google-classroom) — 4.6/5 (2909 reviews) 5. [Moodle](https://www.capterra.ca/software/80691/moodle) — 4.3/5 (3391 reviews) ## Reviews ### "Easy SOP library, but start monthly and weigh it against building your own" — 2.0/5 > **Budd** | *October 14, 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Clean and easy to use. Simple to build and organize SOPs and training content, and staff can find what they need. > > **Cons**: Cost versus value didn't work for us. Most of what it does can now be built in-house with AI tools. Annual plans are non-refundable for unused months, even when you cancel early. > > We used Trainual at our dealership group (Hyundai Pembroke and Petawawa Kia) as our SOP and training library. Credit where it's due: it's easy to use, and getting processes documented and in front of staff was simple. Over time, though, the cost versus value didn't add up for us. Today you can get AI tools to build most of what Trainual does for yourself fairly easily, and that's what we did. We moved our training content into our own internal company portal. One caution for anyone signing up. We renewed annually in February 2026, about $3,000 for the year, and asked to cancel in October with roughly four and a half months left. Trainual confirmed the cancellation, but under their terms annual fees are non-refundable, including any unused portion. We also asked for a goodwill partial refund or credit, and that was declined too. Our access runs to the end of the term, but the money for the months we won't use is gone. If you're trying it, start on a monthly plan until you're sure it's a long-term fit. ----- ### "Not great system" — 1.0/5 > **Dan** | *December 3, 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It was promising from the sales team, but the system is not great. Some of the features are useful, I am unsure if this system can be used in any company. > > **Cons**: - If you want to disengage out of Trainual, there is NO WAY to download or move data -There isn't a way to download in bulk > > It looked very promising when we started however its not easy to get teams to update, as the UI and systems are not user frendly . Also, if you want to send a policy via PDF its not possible the display of the information is all over the place. ----- ### "Trainual is a great KB" — 5.0/5 > **Kevin** | *May 3, 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Trainual was great for building our internal documentation on. Intuitive and crisp. > > **Cons**: Had to use Zapier for some stuff. Overall, not a deal breaking, but I've heard of others with better integration support. > > Overall, Trainual was great for our internal knowledge. Made it easier to train and onboard new team members. ----- ### "Success Utilizing Trainual" — 5.0/5 > **Colton** | *April 9, 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ease \& ability to streamline training processes for scalability and growth at our small business. Customer support is excellent, they are always there to help with any questions I might have. The ability to upload documents for employee review and ensure they have read through policies and processes. > > **Cons**: The inability to upload videos directly without using an iframe link. I do wish there was a feature that showed hours spent on trainual for each employee. > > It has helped take the time out of managing my team and their continued education \& growth, allowing myself to place time and effort into other aspects of the business in order to reach the goals and growth we are striving for. Trainual has helped form a path of growth within our business, and give the employees direction. The return on investment was easy to see, the amount of time I have been able to save having trainual running for my team has been amazing. ----- ### "Good but only for business with high staff turn over or large companies." — 3.0/5 > **Yan Ke** | *September 24, 2025* | Real Estate | Recommendation rating: 1.0/10 > > **Pros**: Search function, UI, able to add gifs to articles, have a reminder on how much of the training an employee have completed. > > **Cons**: Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside the app, like putting arrows and boxes around important areas but not anymore making writing new training materials much harder. > > It's ok, basically a SOP with a good search function, you can probably get the same effect with other free softwares. The cost is extremely expensive for small businesses, so unless you have high staff turn over... It's not worth it. The site is always online which is great and the app allows you to access it anywhere you need to, but it's just not right for my business we are not overly complicated and with multiple departments. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.ca/software/175749/trainual?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/175749/trainual) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data